Zscaler Internet Access in the energy sector.
June 04, 2025

Zscaler Internet Access in the energy sector.

Ed Freels | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zscaler Internet Access

Deployed across 1500 users to provide user internet activity visibility and impose controls as needed to enforce published policies.

Pros

  • Aggregation of deployed base internet usage.
  • The ability to create and apply URL & cloud policies to those users.
  • Reportable metrics on internet access as a whole.

Cons

  • Sectional exports & reports. For example, provide the CIO with Zero Trust "holes" because of "sacred cow" users. It'd be nice to generate reporting or even CSV exports for that data for easier communication.
  • Tenant resolution - regardless of my physical or logical location, the ZIA tenant landing always takes longer to resolve than one would think.
  • We just turned off the general VPN this week, post Zscaler rollout of ZPA & ZIA, but it's still the "new" kid on the block, so "everything" is a Zscaler issue.
  • The ZIA implementation revealed to us exactly how inadequate our internal policies regarding internet access are. Instead of leveraging the tool to reduce risk factors, we find ourselves adjusting ZIA policies to accommodate user complaints rather than adhering to company policy enforcement.
It does take quite some time to develop a rhythm for where everything is (i.e., policy needs a ZIA group, and the "group" is found within users).

Do you think Zscaler Internet Access delivers good value for the price?

Yes

Are you happy with Zscaler Internet Access's feature set?

Yes

Did Zscaler Internet Access live up to sales and marketing promises?

No

Did implementation of Zscaler Internet Access go as expected?

Yes

Would you buy Zscaler Internet Access again?

Yes

We're having a devil of a time with our DevOps group and SSL Inspection of their AWS data lake containers. There has to be an easier way to do that.

Zscaler Internet Access Feature Ratings

9.3
Continuous Verification
9
Network Flow Control
9
Network Traffic Analysis
9
Admin Access Control
10
Threat Intelligence ()
Not Rated
Identity Management ()
Not Rated
Endpoint Security ()
Not Rated

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