[...] Zscaler Internet Access.
June 04, 2025

[...] Zscaler Internet Access.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Business

Overall Satisfaction with Zscaler Internet Access

All users utilize ZIA for internet security, DLP, and ZDX Addressed capabilities to get around non-proxy-aware apps from the old solution.

Pros

  • Accurate URL category mapping.
  • Firewall as a service.
  • User logs and reporting.

Cons

  • No regex capabilities.
  • Mitre mappings.
  • Positive. Able to remove other infrastructure no longer needed to support the VPN solution.
Easy to understand from a customer's point of view how it works or to restore service.
Further look into the Zero-trust product. Other vendors were not able to meet up or match.

Do you think Zscaler Internet Access delivers good value for the price?

Yes

Are you happy with Zscaler Internet Access's feature set?

Yes

Did Zscaler Internet Access live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zscaler Internet Access go as expected?

Yes

Would you buy Zscaler Internet Access again?

Yes

Customer service has been top-notch. The company aims to provide the best service, and if any issues arise, it will work with customers to improve the product. Service is fast and accurate. Scans and threats are accurately done.

Zscaler Internet Access Feature Ratings

Continuous Verification
7
Secure Web Gateways
8
Network Flow Control
8
Network Traffic Analysis
8
Segmentation Leveraging
7
Admin Access Control
7
Network Data Encryption
8
Network Analytics
7
Threat Recognition
8
Vulnerability Classification
7
Automated Alerts and Reporting
6
Threat Analysis
7
Threat Intelligence Reporting
7
Automated Threat Identification
6

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