Vítor Hugo Pacheco

Vítor Hugo Pacheco
Member for 2 years
11 ratings & reviews completed
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TitleHead Of Telemarketing
Job TypeDirector
DepartmentSales
CompanyGoldenergy
IndustryUtilities
Size51-200 employees

Expertise

ProductExperienceLevel of Expertise
Talkdesk
Zendesk Support Suite
Microsoft Teams
1 year
Salesforce Experience Cloud
1 year
GoContact
2 years
Salesforce.com
Oracle Siebel CRM
1 year
Microsoft Endpoint Manager (Microsoft Intune + SCCM)
1 year
Microsoft Dynamics 365 Business Central
1 year
Salesforce Marketing Cloud Interaction Studio
1 year
Salesforce Marketing Cloud Email Studio
1 year

Badges

Pundit- Call Center Workforce Optimization
Pundit- Contact Center
Pundit- VoIP
Pundit- IP PBX
Trailblazer- GoContact
Pundit- Community
Pundit- Digital Experience
Pundit- Contact Management
Pundit- Lead Management
Pundit- Sales Forecasting
Pundit- Customer Relationship Management (CRM)