Richard Rowland

Richard Rowland
Member for 6 years
2 ratings & reviews completed
Average rating:
Reputation: 40
| Title | Technical Support Supervisor |
|---|---|
| Job Type | Supervisor |
| Department | Customer Service |
| Company | SnapAV |
| Industry | Consumer Electronics |
| Size | 1001-5000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
SAP Business One | 1 year | Novice |
Salesforce CMS, discontinued | 1 year | Novice |
NiCE CXone | 1 year | Novice |
Badges
Pundit- Sales Dialer
Pundit- Call Center Workforce Optimization
Pundit- Workforce Management
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| NiCE CXone | Oct 28, 2020 | Read Review | |
| SAP Business One | Nov 8, 2020 |