James Cox

James Cox
Member for 5 years
4 ratings & reviews completed
Average rating:
Reputation: 40
| Title | Senior Technical Support Engineer |
|---|---|
| Job Type | Team Lead |
| Department | Customer Service |
| Company | OpsRamp |
| Industry | Information Technology & Services |
| Size | 201-500 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Talkdesk | 1 year | |
Zendesk Suite | 1 year | |
Zoom Workplace | 1 year | |
Slack | 1 year |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Call Recording
Pundit- VoIP
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Talkdesk | Jul 29, 2021 | Read Review | |
| Slack | Aug 2, 2021 | ||
| Zendesk Support Suite | Aug 2, 2021 | ||
| Zoom | Aug 2, 2021 |