shellie donato

shellie donato
Member for 4 years
5 ratings & reviews completed
Average rating:
Reputation: 80
| Title | Assistant Manager |
|---|---|
| Job Type | Manager |
| Department | Customer Service |
| Company | Omega World Travel |
| Industry | Airlines/Aviation |
| Size | 51-200 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NiCE CXone Mpower | 3 years | |
Amadeus Central Reservation System | 3 years | |
Sabre GetThere | 20 years | |
Apollo.io | 3 years | |
Brand Embassy (discontinued) | 1 year | |
Sabre TripCase | 20 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- VoIP
Pundit- Contact Center
Pundit- Travel Management
Trailblazer- Sabre GetThere
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Sabre GetThere | Sep 6, 2022 | Read Review | |
| NiCE CXone Mpower | Jun 3, 2021 | Read Review | |
| Brand Embassy, now part of NICE inContact CXone | Jul 3, 2022 | ||
| Apollo | Sep 1, 2022 | ||
| Amadeus Central Reservation System | Sep 1, 2022 |