GUSTAVO DE SOUZA ALVES
GUSTAVO DE SOUZA ALVES
Member for 3 years
7 ratings & reviews completed
Average rating:
Reputation: 177
| Title | Fraud Prevention |
|---|---|
| Job Type | Analyst |
| Department | Customer Service |
| Company | Fis |
| Industry | Telecommunications |
| Size | 5001-10,000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
NICE CXone | 1 year | |
Microsoft 365 | 1 year | |
Adobe PhotoShop | 8 years | |
Elevate by LinkedIn | 8 years | |
Aspect Unified IP | 8 years | |
RippleMatch | 1 year | |
ServiceNow HR Service Delivery | 2 years | |
WorkBright | 1 year | |
Cisco Unified Contact Center | 2 years |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- Workforce Management
Pundit- Case Management
Pundit- Knowledge Management
Pundit- HR Service Delivery
Informed
Pundit- Talent Intelligence
Pundit- Employee Onboarding
Pundit- Contact Center
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Cisco Unified Contact Center | Jan 12, 2022 | Read Review | |
| WorkBright | Jan 6, 2022 | Read Review | |
| RippleMatch | Jan 5, 2022 | Read Review | |
| ServiceNow HR Service Delivery | Jan 4, 2022 | Read Review | |
| NICE CXone | Jun 8, 2021 | Read Review | |
| Aspect Unified IP | Nov 30, 2021 | ||
| Microsoft 365 (formerly Office 365) | Jun 7, 2021 |