GUSTAVO DE SOUZA ALVES

GUSTAVO DE SOUZA ALVES
Member for a year
7 ratings & reviews completed
Average rating:  
Reputation: 177
TitleFraud Prevention
Job TypeAnalyst
DepartmentCustomer Service
CompanyFis
IndustryTelecommunications
Size5001-10,000 employees

Expertise

ProductExperienceLevel of Expertise
NICE CXone
1 year
Microsoft 365
1 year
Adobe PhotoShop
8 years
LinkedIn Elevate
8 years
Aspect Unified IP
8 years
RippleMatch
1 year
ServiceNow HR Service Delivery
2 years
WorkBright
1 year
Cisco Unified Contact Center
2 years

Badges

Pundit- Call Center Workforce Optimization
Pundit- Sales Dialer
Pundit- Workforce Management
Pundit- Case Management
Pundit- Knowledge Management
Pundit- HR Service Delivery
Informed
Pundit- Talent Intelligence
Pundit- Employee Onboarding
Pundit- Contact Center

Ratings and Reviews