James Monnier
James Monnier
Member for 3 years
2 ratings & reviews completed
Average rating:
Reputation: 79
| Title | Director, Business Optimization and Integration |
|---|---|
| Job Type | Director |
| Department | Corporate |
| Company | Media Sales Plus Inc |
| Size | 51-200 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Genesys PureConnect (discontinued) | 7 years | |
Genesys Cloud CX | 2 years | Novice |
Badges
Pundit- Collaboration
Pundit- VoIP
Pundit- Contact Center
Pundit- Call Center Workforce Optimization
Pundit- Customer Experience Management
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Genesys PureConnect (discontinued) | Dec 17, 2021 | Read Review | |
| Genesys Cloud CX | Aug 31, 2021 | Read Review |