JULIA CORREIA SILVA

JULIA CORREIA SILVA
Member for 2 months
6 ratings & reviews completed
Average rating:  
Reputation: 80
TitleCX e-mail
Job TypeAnalyst
DepartmentCustomer Service
Companywill bank
IndustryBanking
Size501-1000 employees

Expertise

ProductExperienceLevel of Expertise
Playvox
1 year
BoardPad
1 year
AgreeYa Site Administrator
1 year
Avast Secure Internet Gateway (SIG)
1 year
Slack
Salesforce.com
TeamViewer
MS SharePoint
Microsoft Teams
HubSpot CRM
Atlassian Confluence
ConnectWise Control (formerly ScreenConnect)
Zendesk Support Suite
Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM)
Insightly
NICE CXone (formerly NICE inContact)
HipChat (discontinued)
Zoho CRM
Jira Service Management (Jira Service Desk)
ServiceNow IT Service Management
Gainsight Customer Cloud
Webex App
Talkdesk
Genesys Cloud CX (formerly Genesys Cloud)
Qulture.Rocks

Badges

Trailblazer- Avast Secure Internet Gateway (SIG)
Pundit- Firewall
Pundit- Workforce Management
Pundit- Call Center Workforce Optimization

Ratings and Reviews

ProductRatingRating DateReview Link
Avast Secure Internet Gateway (SIG)
Sep 10, 2021Read Review
Slack
Aug 26, 2021
AgreeYa Site Administrator
Aug 26, 2021
BoardPad
Aug 26, 2021
Qulture.Rocks
Aug 26, 2021