JULIA CORREIA SILVA
JULIA CORREIA SILVA
Member for 3 years
6 ratings & reviews completed
Average rating:
Reputation: 80
| Title | CX e-mail |
|---|---|
| Job Type | Analyst |
| Department | Customer Service |
| Company | will bank |
| Industry | Banking |
| Size | 501-1000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Playvox | 1 year | |
BoardPad (discontinued) | 1 year | |
AgreeYa Site Administrator | 1 year | |
Avast Secure Internet Gateway (SIG) | 1 year | |
Slack | ||
Salesforce Sales Cloud | ||
TeamViewer | ||
Microsoft SharePoint | ||
Microsoft Teams | ||
HubSpot CRM | ||
Atlassian Confluence | ||
ConnectWise ScreenConnect | ||
Zendesk Suite | ||
Microsoft Dynamics 365 | ||
Insightly | ||
NICE CXone | ||
HipChat (discontinued) | ||
Zoho CRM | ||
Jira Service Management | ||
ServiceNow IT Service Management | ||
Gainsight CS | ||
Webex App | ||
Talkdesk | ||
Genesys Cloud CX | ||
Qulture.Rocks |
Badges
Trailblazer- Avast Secure Internet Gateway (SIG)
Pundit- Firewall
Pundit- Workforce Management
Pundit- Call Center Workforce Optimization
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Avast Secure Internet Gateway (SIG) | Sep 10, 2021 | Read Review | |
| Slack | Aug 26, 2021 | ||
| AgreeYa Site Administrator | Aug 26, 2021 | ||
| BoardPad | Aug 26, 2021 | ||
| Qulture.Rocks | Aug 26, 2021 |