Ahmed Abdelghafar

Ahmed Abdelghafar
Member for 3 years
2 ratings & reviews completed
Average rating:  
Reputation: 94
Titledespatcher
Job TypeEmployee
DepartmentCustomer Service
CompanyTalbat
IndustryOutsourcing/Offshoring
Size501-1000 employees

Expertise

ProductExperienceLevel of Expertise
Playvox
1 year
Freshdesk
1 year
Zoom Workplace
1 year
Slack
1 year
Freshchat
1 year
Datadog
1 year
Mailchimp
HubSpot Marketing Hub
Hootsuite
Verint Messaging
Genesys PureConnect (discontinued)
Salesforce Marketing Cloud
Zendesk Suite

Badges

Pundit- Workforce Management
Pundit- Call Center Workforce Optimization
Pundit- Chatbot
Pundit- Customer Success
Pundit- Live Chat

Ratings and Reviews

ProductRatingRating DateReview Link
Freshchat
Jan 2, 2022Read Review
Playvox
Dec 20, 2021Read Review