Ahmed Abdelghafar
Ahmed Abdelghafar
Member for 2 years
2 ratings & reviews completed
Average rating:
Reputation: 94
| Title | despatcher |
|---|---|
| Job Type | Employee |
| Department | Customer Service |
| Company | Talbat |
| Industry | Outsourcing/Offshoring |
| Size | 501-1000 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Playvox | 1 year | |
Freshdesk | 1 year | |
Zoom Workplace | 1 year | |
Slack | 1 year | |
Freshchat | 1 year | |
Datadog | 1 year | |
Mailchimp | ||
HubSpot Marketing Hub | ||
Hootsuite | ||
Verint Messaging | ||
Genesys PureConnect (discontinued) | ||
Salesforce Marketing Cloud | ||
Zendesk Suite |
Badges
Pundit- Workforce Management
Pundit- Call Center Workforce Optimization
Pundit- Chatbot
Pundit- Customer Success
Pundit- Live Chat
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Freshchat | Jan 2, 2022 | Read Review | |
| Playvox | Dec 20, 2021 | Read Review |