Item: Playvox
Rating: 10
Author: Ahmed Abdelghafar

Use Cases and Deployment Scope

.,.;l.;

Pros and Cons

Knowing mistakes so that they do not happen again
Training to maintain quality
maintain quality
Knowing the quality level of each employee
The employee"s knowledge of his quality conditions over specific months or weeks

Don't neglect a lot of languages
He does not have online training
He does not have a nationality

Return on Investment

Positive effect in raising the level of efficiency
Maintaining no drop in quality

palyvox has provided my organization with raising the level of service and education from the mistakes that employees make, and this helped us to determine a high level of quality compared to the rest of our competitors in the same field

Automation

It maintains the quality knowledge of each employee from the beginning of the work, which maintains the quality information of each employee in the organization

Key Insights

Do you think Playvox delivers good value for the price?

Yes

Are you happy with Playvox's feature set?

Yes

Did Playvox live up to sales and marketing promises?

Yes

Did implementation of Playvox go as expected?

Yes

Would you buy Playvox again?

Yes

Other Software Used

Slack, Freshdesk, Zoom

Likelihood to Recommend

Playvox is suitable for me at the present time because the organization in which I work evaluates and trains on it, which maintains the quality of my work and avoids mistakes and does not repeat them, and this helps me in the rapid development of work and the fewer mistakes

Users and Roles

284 - customer care

Business Processes Supported

maintain quality
Excellence
success

The easiest and best way to maintain quality

Overall Satisfaction with Playvox