Shona Fenner
Shona Fenner
San Diego, California
Member for 4 years
4 ratings & reviews completed
Average rating:
Reputation: 40
| Title | Sr. Customer Experience Operations Manager |
|---|---|
| Job Type | Program Manager |
| Department | Other |
| Company | PetDesk |
| Industry | Veterinary |
| Size | 201-500 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Totango | 1 year | Proficient |
Receptive.io (discontinued) | 1 year | |
Pendo.io | 1 year | |
HubSpot Marketing Hub | 3 years | Competent |
Salesforce CMS, discontinued | 1 year | |
Guru | 8 years |
Badges
Pundit- Customer Journey Analytics
Pundit- Customer Journey Mapping
Pundit- Customer Success
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Totango | Apr 27, 2022 | Read Review | |
| Guru | Jan 13, 2026 | ||
| Pendo.io | Apr 28, 2022 | ||
| Pendo Feedback (formerly Receptive) | Apr 28, 2022 |