Kassidy Mastney
Kassidy Mastney
Member for 4 years
4 ratings & reviews completed
Average rating:
Reputation: 140
| Title | Quality and WFM specialist |
|---|---|
| Job Type | Employee |
| Department | Quality Assurance |
| Company | SBD Outdoor |
| Industry | Consumer Services |
| Size | 51-200 employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Verint Workforce Management | 1 year | |
Vonage Contact Center | 1 year | |
Verint Knowledge Management | 3 years | |
Verint CX Automation |
Badges
Pundit- Call Center Workforce Optimization
Pundit- Workforce Management
Pundit- Knowledge Management
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Verint Knowledge Management | Mar 19, 2024 | Read Review | |
| Verint Open CCaaS | Jan 31, 2025 |