James Unni
James Unni
Member for a year
3 ratings & reviews completed
Average rating:
Reputation: 40
| Title | Build Analyst |
|---|---|
| Job Type | Analyst |
| Department | Information Technology |
| Company | TD Bank |
| Industry | Financial Services |
| Size | 10,001+ employees |
Expertise
| Product | Experience | Level of Expertise |
|---|---|---|
Verint Workforce Management | 12 years | |
NICE Back Office Workforce Management, on CXOne | 12 years | |
NICE Desktop Analytics, on CXOne | 12 years | |
Genesys Cloud CX | 12 years |
Badges
Pundit- Call Center Workforce Optimization
Ratings and Reviews
| Product | Rating | Rating Date | Review Link |
|---|---|---|---|
| Verint Workforce Management | Jun 15, 2023 | Read Review | |
| NICE CXone | Jun 13, 2023 | ||
| Genesys Cloud CX | Jun 13, 2023 |