Overview
What is Sellsy?
Sellsy is one integrated suite for sales management. Some key features include: CRM Pipelines, Invoicing, Time Tracking, HelpDesk, ERP, and POS.
Finally a feature rich value for money business platform that is actually built to help run a wide variety of business categories.
In line with our expectations
Good software but room for improvement
I recommend it highly
Pricing
Staff member access
$10.00
CRM pipelines license
$10.00
Purchases and margins; Expenses; Subscriptions management; Helpdesk management
$15.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $30.90 per month
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Sellsy?
Sellsy Features
- Supported: CRM - Sellsy helps you get more clients
- Supported: Purchases & Margins - Manage your expenses and calculate your margins in real time
- Supported: Marketing - Easily manage your marketing campaigns and monitor their effectiveness
- Supported: Project - An agile and fast project management tool, fully integrated in Sellsy
- Supported: Inventory - Link your sales to your warehouse.
- Supported: Helpdesk - Manage customers with the best support
- Supported: Connected POS - Touch-enabled till system for your points of sale
Sellsy Screenshots
Sellsy Competitors
Sellsy Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Languages | EN - FR |
Frequently Asked Questions
Sellsy Customer Size Distribution
Consumers | 15% |
---|---|
Small Businesses (1-50 employees) | 80% |
Mid-Size Companies (51-500 employees) | 5% |
Enterprises (more than 500 employees) | 0% |
Comparisons
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Reviews and Ratings
(6)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found Sellsy to be a user-friendly software solution for managing invoicing and payment processes. They appreciate the seamless experience of sending invoices and registering payments, which streamlines their financial operations. Additionally, the software allows for easy file downloading for reporting purposes.
Sellsy stands out for its excellent performance, offering lower memory computation, higher network bandwidth, and lower CPU usage. Users appreciate the software's ability to handle large volumes of data without sacrificing speed or productivity, resulting in more efficient workflows.
One highly valued feature of Sellsy is its real-time customer issue resolution capability. This functionality allows businesses, especially online ones, to promptly address customer needs, leading to improved customer satisfaction and streamlined growth.
Sellsy serves as a comprehensive solution for various business needs, including customer management, sales automation, tracking, and reporting. Users can operate professionally and efficiently while seamlessly communicating information and responses without duplicates.
Maintaining customer relationships, generating leads, and positively impacting businesses are key benefits that users have experienced with Sellsy. They also appreciate its value in managing CRM within teams, integrating email accounts for easier communication management, and utilizing certified electronic signatures for added convenience.
While some users have noted changes in pricing and target market focus for Sellsy, they still consider it a reliable integrated system for finance and accounting tasks. The software's ability to centralize various aspects of business operations has proven advantageous across different industries.
It is worth mentioning that Sellsy may not fully support multi-currency operations, which can be a drawback for international businesses. Nevertheless, Sellsy continues to be widely used for sales activity tracking, CRM management, quoting and invoicing in the cloud, contract management, delivery tracking, billing, and collection within organizations.
Easy to Use Interface: Several users have found Sellsy to be very user-friendly and easy to navigate. The intuitive interface makes it simple for users to perform tasks such as creating invoices, registering payments, and signing contracts.
Efficient Performance: Many reviewers have praised Sellsy for its high-performance computation capabilities. Users have appreciated the software's lower memory and CPU usage, as well as its ability to work smoothly even in lower network bandwidth.
Comprehensive Features: Sellsy offers a wide range of tools and features that cater to the needs of small businesses. From billing and CRM to invoicing and financial tracking, users have expressed satisfaction with the depth and ease of use of these features. Additionally, the software provides support for multiple currencies, making it suitable for businesses operating globally.
Quality Control Issues: Users have found quality control issues with the product, stating that items that needed fixing were left for customers to highlight. This lack of attention to detail has led to frustration and dissatisfaction among some users.
Gmail Widget Limitations: The GMAIL WIDGET was seen as problematic by multiple reviewers, as it allows users to create contacts or prospects with an email inside Gmail but does not allow for linking the email to the contact created. This limitation creates confusion and difficulties in tracking emails and attaching files, making email management less efficient.
Language Barriers: Some users have expressed frustration with the language barrier in Sellsy. The Gmail Widget is mostly in French language and has issues in showing suppliers when adding a new contact. This language barrier is confusing for non-French speaking users, hindering their ability to fully utilize the software.
Users often recommend Sellsy as a suitable choice for smaller businesses looking to grow. They believe that this software can support their business growth and help them achieve their goals. It is seen as a helpful tool for managing various aspects of the business.
Many users highly recommend using Sellsy and assure that you won't regret it. They speak highly of its features and functionalities, considering it one of the best options available in the market. Users appreciate the value they receive from Sellsy in terms of its effectiveness and usefulness for their business needs.
Some users suggest considering Zoho invoice as an alternative to Sellsy. They mention that Zoho invoice provides a more cost-effective solution while still offering better overall performance. This recommendation suggests exploring different options before making a final decision, considering the cost and functionality aspect.
Attribute Ratings
Reviews
(1-1 of 1)- CRM
- Estimates
- Invoicing
- Time tracking
- Accounting
- Purchase Orders
- Margin tracking and job costing
- Inventory Management
- Recurring Invoices
- Online payments
- Project Management
- Expense Tracking
- Support
- Custom Fields
- Email: Cannot reply to all. A very basic email feature which in most cases forces the user to reply to email in their main email client. This of course means that sellsy is unable to track the email which in turn renders the entire email facility as flawed.
- Delivery tracking of emails received and opened does not report the correct time. It is reporting wildly inaccurate times at the time of writing. (We reported this months ago and nothing has been fixed)
- Calendar Sync: In Sellsy you cannot create a meeting event and invite people from your contacts as is normal in Office 365 and Google Apps. Events created in your Google or Office 365 calendar cannot be edited or linked to time tracking or any module within Sellsy.
- Gmail Widget: Is still mostly in French language. But it also has some issues. We cannot get it to show our suppliers when we want to add a new contact. It has been like this for months.
- Sellsy started out as a purely French language product and unfortunately there are still many sections of the app that appear in French. This is of course is very confusing for non French speaking users. Update (July 2015) We have submitted many instances of incorrect english or French words appearing in sellsy. Sellsy has very poor Quality control in this area and it makes the product look unfinished to native english speakers. Sellsy should not rely on its customers to highlight translation errors.
- Some business owners / managers might take exception with the way that Sellsy markets itself within the paid version of the app. On the main menu in each user account Sellsy has a big share the love button that when pressed asks your staff members to enter their contacts to promote Sellsy. Currently this cannot be removed but they have promised to put it as a removal option in the near future. To be fair Sellsy has an excellent referral program and for some companies they can actually recoup the cost over even turn a profit by having your staff market Sellsy through their contacts. (update: July 2015) Sellsy also puts itself right on the homepage of your customer portal. We pay sellsy to offer our customers a portal so that customers can do business with us without being subjected to 3rd party advertising. I believe it makes us look cheap to our clients that we need 3rd party advertising to support our billing system and as such refuse to use the portal with our clients.
- Google Drive: Integration here is weak as it only makes a copy of your sales docs (invoices etc) in Gdrive for only 1 user. All other docs stored on sellsy do not sync in anyway. We created a work around where we added a custom field to input the link for a client related folder stored on google drive.
- Google Single Sign on doesn't work for us and still months later does not work.
- Multi-currency needs be improved but to take it beyond its current level will be a big project for them to implement. I imagine this will become a priority for them after they launch their e-commerce module.
- Provides visibility on the cost and time effort of winning new business.
- Financial dashboards give a clear view of the business financials.
- CRM platform provides a clear picture of how our company interacts with the outside world.
- Basic Accounting makes life easier for our accountant.
- It is relatively easy to configure and implement provided your admin has previous experience with similar apps..
- Apptivo,WORKetc CRM,Norada Solve360,AffinityLive,Insightly
- Invoice, estimates and purchase order management
- CRM
- Time and Expense tracking
- Recurring Invoicing
- Billable Hours
- We use custom fields to link folders in Google Drive. This helps link important documentation the correct company, contact, opportunity or supplier within Sellsy.
- Project Management
- Helpdesk
- Price
- Product Features
- Product Usability
- Product Reputation
- Implemented in-house
- Configuration of staff accounts cannot be performed by admin user after the account is assigned to the user. This configuration can be done prior to applying the account to a staff member but there is no documentation describing the process.
- Admin cannot manually set a password to access a staff member account once it has been allocated to a user email. Admin cannot assume the identity of a staff memeber to adjust their configuration such as signature on email etc.
- There is no documentation explaining how Google Sync and Google Drive integration works. We had to reach out to support to understand the feature set of the integration.
- Cannot view the client portal as the client which makes it super difficult to manage.
- Self-taught
- Adding new data into the crm
- Creating estimates and invoices
- Configuring data for export
- Creating opportunities
- Tracking time
- Importing data via CSV
- Sending simple emails with attachments from your computer
- Calendar event management
- Document management (non sales related docs as these are managed really well)
- Gmail widget
- Tracking emails sent to clients / customers
- Dealing with multi-currency