Overview
What is Zimbra Email & Collaboration?
Zimbra offers social collaboration software.
TrustRadius Insights
Our experience using Zimbra Email & Collab - it's so-so
Complete tool for message box and collaborations
Zimbra is a secure, reliable application that can be customized to suit the provider
Do you have questions about your email manager? Read about my review of Zimbra
Zimbra is a powerful email server
My Experience with Zimbra
Zimbra - Powerful and reliable collaboration suite
Zimbra - used to be great, still good, could be great again.
Popular Features
- Document collaboration (8)7.070%
- Versioning (8)7.070%
- Video files (8)7.070%
- Audio files (8)7.070%
Reviewer Pros & Cons
Pricing
What is Zimbra Email & Collaboration?
Zimbra offers social collaboration software.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Zimbra 8 Admin Demo
Zimbra 8 End User Demo
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 9.8Task Management(6) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 8.1Gantt Charts(3) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 9.8Scheduling(5) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7.2Workflow Automation(3) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 9.7Mobile Access(6) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 9.8Search(6) Ratings
Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.
- 8.5Visual planning tools(3) Ratings
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Communication
Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.
- 7Chat(7) Ratings
Instant messaging tool allows users to communicate with select other users in real-time threads.
- 8Notifications(7) Ratings
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
- 7.4Discussions(6) Ratings
Users can join groups or message boards for forum-style collaboration.
- 7.7Surveys(2) Ratings
Users can create and participate in surveys to get input from other collaborators.
- 7.7Internal knowledgebase(3) Ratings
Users can author or access “How-to” help and reference tips about internal processes.
- 7.6Integrates with GoToMeeting(3) Ratings
Integrates with GoToMeeting for web conferencing.
- 8Integrates with Gmail and Google Hangouts(4) Ratings
Integrates with Gmail and Google Hangouts.
- 7.5Integrates with Outlook(3) Ratings
Integrates with Microsoft Outlook to tie in email threads.
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 7Versioning(8) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 7Video files(8) Ratings
Supports video file types
- 7Audio files(8) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 7Document collaboration(8) Ratings
Users can edit files and attach comments to files.
- 8.7Access control(5) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 9.7Advanced security features(6) Ratings
Includes advanced security features such as file encryption or remote data wipe.
- 6.6Integrates with Google Drive(2) Ratings
Integrates with Google's cloud storage platform, Google Drive.
- 6.6Device sync(4) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Zimbra Email & Collaboration?
Zimbra Email & Collaboration Features
Project Management Features
- Supported: File tracking
- Supported: Integrates with other Project Management Tools
Communication Features
- Supported: Chat
- Supported: Notifications
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Integrates with Gmail and Google Hangouts
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
Zimbra Email & Collaboration Screenshots
Zimbra Email & Collaboration Video
Zimbra Email & Collaboration Competitors
Zimbra Email & Collaboration Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(44)Community Insights
- Business Problems Solved
- Pros
- Cons
Zimbra Email & Collaboration has proven to be a valuable tool for various user groups and organizations. For faculty staff, departments, and programs in educational institutions, Zimbra offers individual and shared email accounts along with collaborative features like shared calendars and address books. This allows for seamless coordination, meeting invitations, and conference scheduling among teachers, students, and workers. With the ability to store contacts and provide visibility into availability, Zimbra facilitates easy integration of new meetings and conferences.
In the corporate world, Zimbra serves as a reliable platform for email communication, contact management, and file sharing within a group of companies. Its multi-domain support and versatile management options cater to users regardless of their location. By enhancing collaboration through email communication, file sharing, task control, and event invitations, Zimbra improves overall productivity and promotes seamless communication between teams.
Moreover, Zimbra is also used as a white-label reseller platform, providing coordination, collaboration, and messaging capabilities for the entire organization. Its cost-effectiveness makes it an attractive alternative to other solutions like G Suite for organizations with large teams. The intuitive graphical interface of Zimbra ensures that it is user-friendly and easy to navigate while integrating smoothly with other applications.
Overall, Zimbra's versatility makes it an essential tool for solving communication problems across various industries by allowing seamless access to emails on different devices. Its structural organization of agendas and timetables improves efficiency and accessibility while promoting sharing and collaboration within teams. Additionally, the task feature in Zimbra enhances productivity by expediting work processes for users.
User-Friendly Web Interface: Users have consistently praised the highly user-friendly web interface of Zimbra, surpassing even thick clients like Outlook. Several reviewers have mentioned that they find the interface intuitive and easy to navigate, resulting in a positive overall experience.
Simplified Administration: Administrators appreciate that Zimbra is relatively easy to maintain and administer compared to other locally hosted environments such as Exchange. The simplified management process and reduced complexity are highly valued by multiple users.
Powerful Scripting Interface and API: Many users have expressed their satisfaction with the availability of a powerful scripting interface and RESTful API in Zimbra. They highlight how this feature allows them to write scripts and automate account management tasks, leading to enhanced efficiency and productivity.
High Availability and Bug Fixes: Some reviewers have expressed their dissatisfaction with Zimbra's multi-server environment, stating that it needs improvement in terms of high availability and bug fixes. They feel that these areas could be better optimized to enhance the overall performance and reliability of the software.
Technical Support Experience: Several users have mentioned that they are not satisfied with the technical support provided by Zimbra. They have reported that their experiences over the past two years have been less positive compared to previous interactions. This suggests a decline in the quality or effectiveness of Zimbra's technical support services.
Limited Functionality on Mobile App: Reviewers have noted that the mobile version of Zimbra lacks certain functionalities when compared to its web counterpart. Specifically, features like file attachments and online chat are missing, making the mobile app too basic for some users' needs. This limitation hampers productivity when accessing emails on-the-go.
Attribute Ratings
Reviews
(1-9 of 9)Zimbra Email & Collaboration is great
- Customizing email layout
- sending emails
- receiving emails
- spam filtering customizability
- Spam filtering options
- custom fonts
- email read receipts
Our experience using Zimbra Email & Collab - it's so-so
- Nice UX, its easy to navigate
- Advanced Sharing Access into a resource
- Has an integration with 3rd party
- After Sales Support, hard to reach
- Mobile isn't as friendly as desktop
Complete tool for message box and collaborations
- Very simple and functional navigation
- Fast collaboration
- Integration with other applications.
- Time-consuming Technical Support
- Increase the capacity for integration
- The mobile app sometimes takes time to load some views even with fast internet and equipment
- Filter emails with specific information required.
- Very good storage capacity.
- Has a mobile version and another web.
- It has a friendly and modern graphic interface.
- It is compatible with all operating systems.
- In the mobile version, it is not possible to attach files, it only allows to send messages with text.
- The mobile version is too basic and lacks functions that if you have the web version.
- Lacks the facility to communicate with an online chat.
Zimbra is not good to use as an online chat tool.
- The management of incremental mail backup. It is very simple, and the administrators of my company recover information quickly.
- The management of the distribution lists is structured. This allows easy distribution of mass information.
- The web application is very complete and intuitive.
- The password change is not activated when you access by IMAP, Pop3 or Exchange sync. You have to know that the password change is required and you must go to the website to do so.
- The management of mail rules should have more checking options.
- There should be more applications compatible with Zimbra, the ones that appear in the Zimlets.
Zimbra is a powerful email server
- Zimbra offers advanced functionalities, beyond the IMAP protocol and better performance compared to similar mail services.
- Zimbra offers the option to work from anywhere and device, with a very nice interface, from a desktop, mobile or tablet, compared to other similar services that are more complex to use.
- Zimbra has the possibility of modifying the source code to customize its functions and services, an added value that other platforms do not have.
- You can optimize the module to create and share content on the web to improve the publishing interface.
- Zimbra must improve the management of user groups for different machines within a domain.
- The password manager is sometimes complicated and requires the creation of new passwords.
My Experience with Zimbra
- One example of something that Zimbra does particularly well is the capacity available to attach large files, up to 25MB. For me, this is a strength as it allows me to email medical records files instead of printing them. This saves my department the cost of ink, paper and shipping.
- The calendar sharing feature of Zimbra is also a strength because with it, the IDT team are all on the same page. This is critical for maintaining compliance with CMS regulations regarding MDS assessments. I utilize our shared calendar to perform quarterly audits of the IDT team.
- I particularly like the auto search when entering the contact who will be receiving an email, this saves key strokes and time.
- I am quite satisfied with the features that I currently use. I am an advanced user, not an expert.
Zimbra - Powerful and reliable collaboration suite
We use Zimbra in an University and email are fundamental here. Zimbra allowed us a way to increase the collaboration between teachers, students, and even our workers, allowing them to share files, their agenda, and any information to improve their work.
- You can share your mail folders, contact and task lists, work together on a text file, all that defining what kind of level of share a person can have, from view to full control of it.
- Great search engine that allows you to search even inside some types of archives (pdf, txt, etc). And in the paid version, you have a working backup system.
- Supports external connectivity like IMAP/POP.
- Multi language support and possibility to expand it using plugins are also available.
- Supports several platforms and you can use the one that you are most familiar like Ubuntu, Red Hat, CentOS, Suse, etc.
- Support external authentication (LDAP).
- User web interface could be more friendly, but it is enough for daily use. It could be renewed and has to consider some usability concerns. Improving usability would significantly improve users' satisfaction.
- Message backup recovery is not a simple activity.
- As an administrator, some of the features work better using the command-line interface.
- The webclient uses ajax requests in almost every event. Because of that you may need a fast internet connection to have a good experience. You can switch to HTML version but it will limit what you can do.
If you have a large environment you will probably feel that Zimbra administration can be difficult. You have to use a lot of command-line integration to configure it properly and to maintain routines. So be prepared to do that. If you want more friendly administrative tools Zimbra may not be totally suitable to your needs.
- Zimbra's web interface is second to none. It is better for most than even thick clients like Outlook. It provides a consistent experience across platforms so we don't have to worry about Mac vs. PC for how it works.
- It is relatively easy to maintain and administer, and far less complex than other locally hosted environments like Exchange.
- It has a powerful scripting interface, and a RESTful API that makes it easy to write scripts to manage accounts.
- Zimbra needs to get their act together with their multi-server environment. It is long past when they initially announced their "Project Always On", which would allow accounts to be hosted on multiple mailbox servers at a time for high availability.
- The need to work on their bugs. The product releases have been significantly buggier since the 7.x era. Upgrading from 7.x to 8.0.9 introduced a lot of problems. Later releases fixed some, but caused others.
- Our experience with technical support staff from Zimbra is not what it used to be. They used to have one of the best technical support groups, but our experiences with them in the past two years haven't been as positive.