Google Meet

Score8.4 out of 10

854 Reviews and Ratings

What is Google Meet?

Google Meet, formerly Hangouts Meet, replaces the former Google Hangouts as the company's G Suite integrated web conferencing tool, allowing users to join meetings directly from a Calendar event or email invite from a computer, phone, or conference room. G Suite's Enterprise edition also creates a dial-in phone number for each meeting, as an additional convenience.

Categories & Use Cases

Web and Video Conferencing

Participant roles & permissions
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Category average: 8.2
High quality video
High quality video connection is consistently available, with few or no interruptions.
Category average: 8.4
High quality audio
High quality audio connection is consistently available, with few or no interruptions.
Category average: 8.5

Confidential attendee list
Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.
Category average: 7.8
Record meetings / events
Meetings and webinars can be recorded for playback.
Category average: 8.3
Integrates with social media
Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.
Category average: 7.6

Verified User

Manager in Customer Service (10,001+ employees employees)

Use Cases and Deployment Scope

There are multiple ways. One is through group conference calls. We also have one-on-one meetings and regular engagements during our weekly, biweekly, and monthly updates. Sometimes, we even conduct webinars or conference sessions where there’s just one speaker and everyone else listens. So these are the different ways we use Google Meet.

Pros

It’s easy.
It’s integrated with Slack, so you just need to type a command and the link is generated, ready. You don’t need to go do scheduling — it’s quick to get a link in order to initiate a meeting. So that’s really quick.
Another thing is, it has an option for conversation in it, so I really like that you can have the video conferencing, and side by side, Q&A can also be taking place. You can either have a dedicated Q&A session going on, or you can have a global chat process also.

Cons

One major one — I always say that we cannot send attachments during the meeting. Teams has that, so I believe Google should add that as well. Because you can have the conversation in the messages, but you can’t provide a file. So let’s say I have a technical conversation with someone, and I want to share a document, like an architecture diagram — I cannot send it. We have to use Gmail or Drive for that. It can be integrated for sure, so that’s an improvement that definitely can be done.

Return on Investment

I would say, recently they introduced the transcription feature as well, so we can get the summary. It’s easy to conclude a meeting and send the minutes of the meeting very, very fast. Before, it used to take ages because you had to manually write down the notes — now Gemini does it for you. So that’s a big reduction in the manual effort we usually do. Also, the recurring meetings feature is something that I think really makes an impact. You don’t need to worry about rescheduling again and again — it does that for you.
It’s positive. As I said, there are definitely some improvements to be made, because if everything is perfect, I think that’s not the best product — there’s always room for improvement.

Usability

Alternatives Considered

Microsoft Teams and Zoom Workplace

Verified User

Manager in Sales (10,001+ employees employees)

Use Cases and Deployment Scope

We use it for every single meeting. So internally, and if we are the meeting creator, it's all through Google Meet. So video, customer video calls.

Pros

I think it's fairly easy to operate. Once people get in, they know where the buttons are and stuff.
The chat's good.
It does good transcriptions.
I like the backgrounds that are available.
I like the just overall, I guess the layout is simple and most people know how to use it, which is good.

Cons

I don't know if this is a bandwidth thing or Google Meet thing, but definitely sometimes it will run slow or freeze because of the video being on the wifi. It is just running the video will kind of freeze your time out or you have to turn off your video. Otherwise, I mean, I like it. I don't really have that many negative or improvement feedback.

Return on Investment

It's definitely the way that we engage with our customers and each other. So I think it's really good that it can help you bring remote people together and feel like you've met with them online. And then when you meet them in person you're like, this tracks, this definitely coincides with who I saw online. So it definitely is a really good platform to just bring people together, but remotely.

Usability

Verified User

Manager in Customer Service (10,001+ employees employees)

Use Cases and Deployment Scope

So in our company, what we do is that we use Google Meet to connect. So when we have all those customer calls, we have those internal meetings and everything that we do in Google Meet. So that's the main business use case that we use.

Pros

The recordings, so we can have the recordings.
It's very easy to start up Google Meet. As it is integrated with Slack, so you can just put the command and you'll have a Google Meet start instantly.
We also have the Gemini notes added to it. So those meeting recordings and everything, that gets really helpful. So these are some of the pros.

Cons

One of the challenges that I see is that whenever we have in a meeting, we won't be able to drop some of the documents that we have. That's one of the big challenges which I see in Google Meet. At that point of time, we either have to Slack or we have to share an email. We cannot do that, like sending that particular document in the Google meet chat.

Return on Investment

For me, it's been positive. It's all good. So my customer meetings, my daily schedule, everything, it works very well on this one, so I'm really happy with this.

Usability

Alternatives Considered

Microsoft Teams

Other Software Used

Google Calendar

Verified User

Manager in Sales (51-200 employees employees)

Use Cases and Deployment Scope

We use it for communication mostly internally. We also use it to share links for documents within Google Drive.

Pros

It's pretty flexible in how you want to use it. Whatever you think of you can do, probably do

Cons

I'm pretty happy with it.

Return on Investment

I think it keeps our team pretty well connected.

Usability

Alok Singh ☁️View profile

Technical Consultant in Information Technology at Salesforce (10,001+ employees employees)

Use Cases and Deployment Scope

We at salesforce using Google Meet for internal team collaboration and video conferencing. It is very lightweight and we are able to run it on browser itself. Everyone in my company is using Google Meet.

Pros

It's very lightweight so it doesn't require much internet bandwith
Even it's background filters are very good and lightweight
It's user experience is very simple and easy to use

Cons

I think audio is a concern for me, I find zoom's audio better than Google Meet. so they should improve audio quality

Return on Investment

Making remote communication easy
We are able to work from different location easily
calendar integration makes it easy to schedule meeting with colleagues

Usability

Alternatives Considered

Slack, Microsoft Teams and Zoom Events & Webinars

Zoom Workplace

Webex App

Microsoft Teams

Google Meet

What is Google Meet?

Categories & Use Cases

Key Features

Top Performing Features

Participant roles & permissions

High quality video

High quality audio

Areas for Improvement

Confidential attendee list

Record meetings / events

Integrates with social media

Reviews

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Use Cases and Deployment Scope

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Use Cases and Deployment Scope

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Other Software Used

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Use Cases and Deployment Scope

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