Functional, but not much more
We started using Zoho Mail after we started using their CRM. The thought being that having everything integrated from one provider would …
Starting at $1 per user/per month
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What is Zoho Mail?
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
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Popular Features
- Management Tools (5)9.090%
- End-to-End Encryption (5)8.787%
- Customizability (5)8.787%
- Anti-malware (5)8.484%
Pricing
Mail Lite
$1
Cloud
per user/per month
Workplace
$3
Cloud
per user/per month
Mail Premium
$4
Cloud
per user/per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.zoho.com/mail/zohomail…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
How to Migrate from Zoho Mail to Office 365 | Export Emails to Outlook 365 Webmail
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Product Details
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What is Zoho Mail?
Zoho Mail, a secure, business-oriented email service that includes collaboration and communication features.
Unique and custom email address
Helps to increase brand visibility and credibility with a custom email address using a company domain name. Add multiple domains, users, and alias addresses for a single user, all under the same organization.
An inbox with a suite of apps
Zoho Mail provides an integrated calendar to manage events, contacts to manage personal and official acquaintances, tasks to manage workload, notes, and bookmarks to track necessary webpages, directly from the inbox, helping the user become more productive.
Integrations
In addition to integrations within Zoho applications, Zoho Mail also supports third-party integrations, and enables users to create their own with Zoho Mail's code-free Developer Space.
Modern collaboration tools for a modern inbox
Make conversations more productive with Zoho Mail's collaboration features. With Zoho Mail Streams, a social media-style integration platform, users can collaborate with colleagues by @ tagging them in emails, folders, and drafts and avoid the hassle of email forwarding.
Admin Console for centralized management
Make sure users conform to a company's policies by centrally managing all emails. Give access to only a select set of users to manage an organization's password policies, user management, email delivery, and retention, among other things. Zoho Mail also offers extensive audit logs and other reports to help track administrator operations.
Secure migration tools
Its migration tools are designed to help you bring all data from your previous email service in the easiest and fastest way possible. Are you using Google Workspace or Office 365? Migrate with just one-click and sit back. If you want to check the status of your migration, Zoho Mail allows you to track the progress of your switch in real-time.
Enterprise features
While Zoho Mail offers normal email service, like out of office settings and custom email signatures, it also provides enterprise-ready email that is scalable and customizable. It also comes with S/MIME, Huge Attachments capabilities, White Labeling, Spam Processing, and others features.
It also features an offline mode and mobile apps in addition to desktop app. Zoho Mail Lite—the Zoho Mail Desktop App, is available for Mac, Windows, and Linux operating systems.
Take your emailing experience to the next level with Zoho Mail.
Zoho Mail Features
Secure Email Gateway Features
- Supported: Anti-malware
- Supported: Customizability
- Supported: Data Loss Protection
- Supported: Threat Detection
- Supported: End-to-End Encryption
- Supported: Management Tools
Additional Features
- Supported: Collaboration
- Supported: email sharing
- Supported: smart filters
- Supported: user management
- Supported: Two-factor authentication
- Supported: Email policies
- Supported: Mobile apps
Zoho Mail Screenshots
Zoho Mail Video
Zoho Mail provides secure email service with integrated calendar, tasks, and notes for businesses and enterprises. The feature-rich email interface enables teams to collaborate better around email with social media styled sharing, @mentioning and commenting abilities. The adva...
 Show More Zoho Mail Competitors
Zoho Mail Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Languages | English, German, Deutsch, Nederlands, Chinese, Hindi, Japanese, Italian, Portugues, Nepali, Russian, Vietnamese, Turkish, Korean, Arabic, Polish etc.. |
Frequently Asked Questions
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
Google Workspace, Microsoft 365, and Zimbra Email & Collaboration are common alternatives for Zoho Mail.
Reviewers rate Management Tools highest, with a score of 9.
The most common users of Zoho Mail are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(59)Attribute Ratings
Reviews
(1-5 of 5)Companies can't remove reviews or game the system. Here's why
October 27, 2022
Functional, but not much more
Score 6 out of 10
Vetted Review
Verified User
We started using Zoho Mail after we started using their CRM. The thought being that having everything integrated from one provider would allow for greater efficiency and productivity. Email is an integral component of our client communication and using the email solution that was "built in" to the CRM seemed to be appropriate.
- Seamless integration with the Zoho CRM
- Easy to create and share templates
- Ability to share email drafts with colleagues to get feedback
- Labelling and sorting emails is not on par with their competitors offerings
- Email tracking does not seem to work reliably
- Sent and received emails are not always visible in the CRM
81.66666666666666%
8.2
- Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact
We found Googles offering to be a better fit for our company. Budget friendly, integrated quickly and easily with the CRM and far easier to sort and label emails when compared to Zoho Mail.
Score 9 out of 10
Vetted Review
Verified User
I have created a free account there for a client there are no issues while setup but in reflecting records to hosting and getting verified it take 2 days overall I didn't face any issues while using the mail and managing the client account and the greatest thing in Zoho this is free.
- Its easy to use in Mobile
- A fresher can easily use
- Super admin pannel is also easy to use
- No 1. in uploading appearance
- No 2. Signatures option
- No 3. when we copy paste there are major errors that we have to fix before sending so it takes double the time
95%
9.5
- as is said before i have not taken paid version of Zoho
- but for my use i have not seen any issues and no glitch
Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
Zoho mail is the main communication tool used by our company as a corporate email provider. We use it daily to exchange communications with the commercial domain. It helps us to keep in touch at all times with internal and external clients.
- Set up your domain to have a professional account
- Administration and management of information through cards and labels
- When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
- The filter to search for information is not very accurate and unfriendly
- The way to manage the storage capacity and to buy more space for the mail is not very friendly
87.14285714285714%
8.7
- It has a direct impact on the commercial communications of the company since with this application we send the economic proposals for services.
- Thanks to the fact that we can configure our corporate domain and a signature, we show a corporate professional image.
- Allows you to manage and store internal and external communications
Zoho mail is a more professional and corporate email client, it shows a better image to customers, in addition to allowing you to manage the users of your company. It has accessible and competitive prices.
• We currently use [Zoho Mail], in order to have a better professional presence and thus when necessary to send emails and newsletters. Give a better impression on our clients. In addition, we also use this tool to allow the entire organization to share items and communicate fluently within the Zoho inbox.
• This service is implemented in all departments of our company. Since it is necessary for each individual to have their own personalized email address and thus give a better impression to customers and our company.
•The first commercial problem that this email service is solving is that it allows us to have a better professional presence and thus have greater credibility regarding our services and products.
• This service is implemented in all departments of our company. Since it is necessary for each individual to have their own personalized email address and thus give a better impression to customers and our company.
•The first commercial problem that this email service is solving is that it allows us to have a better professional presence and thus have greater credibility regarding our services and products.
- I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
- I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
- One of the biggest problems zoho mail has. It is that MX, SPF and DKIM records are never perfectly placed the first time you try to configure them. Whether you do them manually or automatically, something unexpected always happens.
- Another negative aspect of this service. Is that when you receive a message with some type of image incorporated, it is not displayed correctly and a notification appears within the email that says Show now once you activate them is that the image is displayed correctly. I would like it to be activated automatically instead of manually. Although it is a minor problem.
84.28571428571429%
8.4
- The most positive aspect that we have noticed after investing in this service. It is that now we have a better visual appearance and greater credibility with our customers and business partners.
• We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments.
• The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
• The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
We use Zoho Mail across our entire organization. We are able to host our mail with a pretty easy-to-use interface for admins to deal with spam, audit logs, etc. in a centralized location. If a user forgets a password it's pretty simple to reset it from my mobile phone quickly to keep downtime to a minimum. The pricing for what you get is pretty outstanding so we can add or remove emails as needed without a large hit to the budget.
- Alerts to admins and users when mail box storage is close to full.
- Downtime is almost non existent and has been reliable in the 2 years we have used it.
- Managing user accounts via mobile app or web browser is simple once you get the hang of it.
- Navigating around the admin menus is annoying. You can't sort alphabetically or by anything really. Where most programs you can click a header to sort, Zoho Mail does not contain this functionality. You have to sort through your users page by page until you find who you are looking for.
- Unblocking users is a common occurrence because of the extremely sensitive rules they have in place server side. They claim no mass marketing but we have several salesmen who have to send the same invoice and information to multiple people within our company and they constantly get marked as spam, blocked, then I have to unblock them.
- Things are named strangely in the back end. There is something similar to Google's filtering for promotional emails and social emails that Zoho has tried to implement, but it is on by default and cannot be shut off for everyone in one fell swoop. You have to have every single user log into the web portal to disable "streams" or emails that Zoho decides fits a certain criteria will skip the inbox and show up in a folder called "Notifications" or "Messages" and it took a very long time for my users to get used to needing to search this additional set of folders.
67.14285714285714%
6.7
- We have saved a lot of money using Zoho over our previous provider for essentially the same functionality. We went from our ISP hosting our email which had insanely small storage per user and constantly had issues with delivery and are now paying less and getting the same or more in return.
- I have had to train employees on what to look out for as emails bounce back often and if one email is sent to many users, one failed email address will stop all recipients from receiving the communication.
- The alerts are awesome for storage capacity and allows users to manage their own inboxes and mail clients BEFORE the capacity is reached to avoid missing emails.