Desk.com (discontinued) vs. Deskpro
Desk.com (discontinued) vs. Deskpro
Product | Rating | Most Used By | Product Summary | Starting Price |
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Desk.com (discontinued) | N/A | Desk.com was a helpdesk, ticketing, and customer support product offered by Salesforce, and oriented towards the needs of small businesses. It is no longer sold and support has been discontinued. Salesforce recommends its modern Service Cloud as a replacement. | N/A | |
Deskpro | N/A | Deskpro creates helpdesk software that provides support experiences for businesses across the globe, with the freedom to host the helpdesk in the Cloud or On-Premise. Founded in 2001, Deskpro has enabled thousands of companies to streamline their customer service operations and improve response times, resulting in a better customer experience. Deskpro's helpdesk software includes email, live chat, phone, and social media ticketing alongside… | $29 per month per user |
Desk.com (discontinued) | Deskpro | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Desk.com (discontinued) | Deskpro | |
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Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Desk.com (discontinued) | Deskpro | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.8 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Desk.com (discontinued) | Deskpro | |
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Likelihood to Recommend | 8.2 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 8.4 (14 ratings) | - (0 ratings) |
Usability | 8.3 (19 ratings) | - (0 ratings) |
Availability | 1.0 (2 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (21 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Desk.com (discontinued) | Deskpro | |
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Likelihood to Recommend | Discontinued Products | Deskpro No answers on this topic |
Pros | Discontinued Products | Deskpro No answers on this topic |
Cons | Discontinued Products | Deskpro No answers on this topic |
Likelihood to Renew | Discontinued Products | Deskpro No answers on this topic |
Usability | Discontinued Products | Deskpro No answers on this topic |
Reliability and Availability | Discontinued Products | Deskpro No answers on this topic |
Performance | Discontinued Products | Deskpro No answers on this topic |
Support Rating | Discontinued Products | Deskpro No answers on this topic |
Implementation Rating | Discontinued Products | Deskpro No answers on this topic |
Alternatives Considered | Discontinued Products | Deskpro No answers on this topic |
Return on Investment | Discontinued Products | Deskpro No answers on this topic |
ScreenShots | Desk.com (discontinued) Screenshots | Deskpro Screenshots |