Zoho Bigin. Lots of value for less
I use Bigin an our CRM. We are a small business and one of our challenges was cost and efficiency. If the CRM was efficient then the cost …
Starting at $9 per month
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What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to…
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Popular Features
- Opportunity management (31)8.787%
- Custom fields (32)8.686%
- Workflow management (31)8.484%
- Pipeline visualization (32)8.484%
Reviewer Pros & Cons
Pricing
Express
$9.00
Cloud
per month per user
Premier
$15.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.bigin.com/pricing.html
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $9 per month
Features
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Product Details
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a simplified customer relationship management (CRM) software designed specifically for small businesses, startups and teams. Bigin helps small businesses unify customer-facing operations— marketing, sales, onboarding, delivery, and support, and it offers features that help to manage these customer relationships effectively.
Bigin by Zoho CRM Features
Sales Force Automation Features
- Supported: Customer data management / contact management
- Supported: Workflow management
- Supported: Opportunity management
- Supported: Integration with email client (e.g., Outlook or Gmail)
- Supported: Contract management
- Supported: Interaction tracking
Marketing Automation Features
- Supported: Lead management
- Supported: Email marketing
CRM Project Management Features
- Supported: Task management
- Supported: Reporting
CRM Reporting & Analytics Features
- Supported: Pipeline visualization
- Supported: Customizable reports
Customization Features
- Supported: Custom fields
Security Features
- Supported: Role-based user permissions
- Supported: Single sign-on capability
Social CRM Features
- Supported: Social data
- Supported: Social engagement
Integrations with 3rd-party Software Features
- Supported: Marketing automation
Platform Features
- Supported: Mobile access
Additional Features
- Supported: whatsapp integration
- Supported: X Integration
- Supported: telephony
- Supported: Calendar
Bigin by Zoho CRM Screenshots
Bigin by Zoho CRM Video
Bigin by Zoho CRM | An introduction to the CRM software built and priced for small businesses
Bigin by Zoho CRM Integrations
Bigin by Zoho CRM Competitors
Bigin by Zoho CRM Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Worldwide |
| Supported Languages | English (US), English (UK), French, German, Spanish, Russian, Italian, Japanese, Korean, Portuguese (Portugal), Portuguese (Brazil), Swedish, Chinese (China), Chinese (Taiwan), Arabic (Without RTL ), Danish, Dutch, Polish, Hungarian, Turkish, Vietnamese, Hindi, Croatian, Czech, Thai, Bulgarian, Hebrew, Bahasa ( Indonesia) |
Frequently Asked Questions
Bigin by Zoho CRM starts at $9.
Reviewers rate Lead management highest, with a score of 9.
The most common users of Bigin by Zoho CRM are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(125)Attribute Ratings
Reviews
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June 06, 2024
Zoho Bigin. Lots of value for less
Score 9 out of 10
Vetted Review
Verified User
I use Bigin an our CRM. We are a small business and one of our challenges was cost and efficiency. If the CRM was efficient then the cost was really high. Not the case with Bigin, we get so much value for an affordable price. We are able to measure and track the performance of our interactions with clients and see where we need to focus on.
- Automation
- Record Keeping
- Mobile Friendly
- More calling options outside India
- Separate new leads from business contacts
- Have a dedicated outreach cadence
We are a small business of about 10 people, and all of us are wearing multiple hats to work on different aspects of the business. 3 out of those are working sales (2 part time), and we often used to lose track of our leads and sales pipeline, phone number or contacts at different partner organizations or client, because everything was on spreadsheets on a cloud drive. Bigin by Zoho CRM offers simplicity and just the right amount of CRM feature for a small team like us, with the possibility of expanding to Zoho CRM afterwards if required.
- Centralizes customized information about customers, vendors, partners...etc
- Connects the sales team as well as management on the sales goals
- Lets you access the whole CRM through the mobile app
- Easy to setup and get started
- Definitely for small businesses with limited features (but scalable to bigger CRM through import/export)
- Limited workflow and automation functionalities
- Forms cannot be customized much
- Limited Integration (API)
May 09, 2024
Bigin is amazing!
Score 9 out of 10
Vetted Review
Verified User
We use Bigin as a sales CRM. We have had challenges using excel when number of leads begin to be more, tracking sales pipelines and allocating task was not possible hence losing out on potential sales.
Using Bigin has greatly improved our sales management processes as we now ca create several pipelines and allocate tasks to different team members accordingly.
Using Bigin has greatly improved our sales management processes as we now ca create several pipelines and allocate tasks to different team members accordingly.
- Create and track sales by stages
- Allocate tasks
- Automotive workflow
- Bulk email send
- Contact mandatory field should be left open for user to determine
- Deleted users still appear on account, its better they disappear once deleted.
April 29, 2024
CRM WITH EASE TO USE..
I have started Zoho books service since log back till now I found that its very seamless experience, then recently I move to Zoho Bigin CRM to manage customer inquiry and its flow in proper manner, till now experience is very smooth , however we require to add whats app integration to take it on next level , I recommended to use it once it will surely add on productivity and result in your business.
- pipeline management and showing on dashboard
- contact customization
- integration with zoho books for smooth oration
- Whats app Integration
- Push message on Whats app while getting new inquiry from diff source like Indiamart google etc
- New product update and customer engagement on ongoing basis with automated mail message as per schedule
April 23, 2024
Zoho Bigin is a great deal
Score 9 out of 10
Vetted Review
Verified User
I am a sales consultant and have been looking for an affordable and powerful CRM. I think Bigin fits this need very well. Very affordable but has the power to do the things I need to implement to create a great tool and increase the sales team's productivity. I insisst that the CRM needs to be a tool for the team to do thier job better and I believe Bigin is exactly what I was looking for.
- Pipeline management
- Marketing email campaigns
- Does the basics very well
- List of 100 or even scroll ability for accounts and companies
April 16, 2024
Finally! Powerful and affordable CRM for small companies
Score 10 out of 10
Vetted Review
Verified User
I have been shopping around for a while or a CRM that could fit my small company. Bigin by Zoho CRM is a very versatile web based CRM ideal for any small company looking to integrate a hi-tech solution in a very easy and comprehensive way. Very steep learning curve, ease of use, at an affordable price. Excellent!
- Multiple pipeline management
- Automation of stages
- Email integration is seamless! (Fabulous feature!)
- WhatsApp integration
- Team/task management
- Task alerts and follow up could improve
April 10, 2024
The Best CRM for Small Teams
We are a small startup with 10 people out of which 6 are for Sales and Business Development. We have been looking for a cost effective CRM for small teams that can help us manage data on a daily basis.
- It helps us organize contacts and company details efficiently
- Bigin by Zoho CRM helps us keep track of daily active conversations with leads and their movement.
- It helps the team keep a track of things and operate efficiently on their mobile devices as well.
- The CRM is majorly for small teams and does not have use cases for bigger organizations
- It needs to add some add-on features like email automation and journey creation from CRM itself.
- There is room for improvement in some specific use cases, like adding enrichment to leads manually or API integrated.
March 21, 2024
Bigin by Zoho CRM: A great Bigining for companies
This is the best CRM software available for small-scale companies. It can be used with inbuilt forms to automatically create leads and pipelines. Additional features like custom fields, custom domains, products, email templates, etc. are a very big asset to the CRM software. We have been using this to capture and process leads with very good integrations with WhatsApp, Zoho Mail.
- Lead Creation
- PipeLine creation
- Integration with Whatsapp, Mail
- Maybe allow to not use the default Sales Pipeline
March 21, 2024
Bigin by Zoho CRM review
Bigin by Zoho CRM helps us in implementing out go to market strategy very fast. It helps our sales and lead generation process very fast which has tangible results. You can do complete more work with less employees. It really a great product. We will recommend everyone to use. This is really a great product for startups.
- Lead management
- Calender management
- Sales initation
- Contact finding
- More easy UI interfacte
March 15, 2024
Boosting Sales Efficiency: My Experience with Zoho Bigin
Score 10 out of 10
Vetted Review
Verified User
My experience with Zoho Bigin has been exceptional. This tool has become an invaluable asset in my day-to-day operations. Before using Bigin, managing hundreds of leads and customers was quite a challenge. I relied on Excel spreadsheets, which made organizing and tracking my work incredibly cumbersome. However, since integrating Bigin into my workflow, everything has changed for the better.The ease of use and efficiency that Bigin offers are unmatched. Now, I can focus on the most important prospects without getting lost in a sea of scattered data. The Bigin mobile app deserves special recognition. Thanks to it, I can manage my tasks and contacts from anywhere, even while traveling. It's like having my office in my pocket, with all the functionalities available and without compromising the quality of work.In summary, Zoho Bigin has dramatically simplified my customer management process and significantly improved my productivity. I highly recommend this tool to anyone looking to streamline their work and stay organized in an increasingly dynamic business world.
- Have an great app movil
- Is userfriedly
- Is easy to setup
- Increased flexibility in customization options for pipelines and fields.
- Enhanced reporting and analytics features for deeper insights.
- Improved integration capabilities with Zoom and my calendar
This is essentially an extension to the larger base CRM that Zoho has. Its great for small business owners and mom and pop shops who look into getting more of a relationship based business approach as to grow by creating trust as small businesses. The tool gives you a hint of what the whole CRM entitles.
- Lead Management
- Follow up
- Customer Relationship Management
- Mass outreach
- Mass client relations
- Generalised sales approaches
October 15, 2021
Begin with Bigin By Zoho CRM
It was mainly used in my organization for maintaining leads and Managing Sales. It has been used across my organization right from sales department to service department for afterservice purposes. All the data from the different social media platforms are moved to CRM. It has mainly automated the problems related with Excel.
- Lead Management: It manages the lead management system quite well.
- Data extraction from different social media platforms like Facebook, LinkedIn.
- It is quite easy for a new user, no training is required you are always ready to go with it.
- The dashboard needs a bit of improvement and the user interface needs to be more user friendly.
August 18, 2021
Lots of punch in a small package. The perfect place to start
Recruit 50Plus uses Bigin to manage our clients, our strategic partners, and the deals we win (and lose). It is a great CRM for those who are not ready for the "big league" or want to get a feel for the power of a CRM. For us, Bigin is just perfect for the size of our business. We may move to Zoho CRM in the future, but we are in no rush.
- Easy to use and operate as there are not "23 million" options, but still powerful.
- Integrates with other Zoho products like Zoho Social, Campaigns and Forms.
- Allows deals pipelines with fully customisable stages.
- Share files, notes, emails, etc. between Contacts and Deals.
- More sophisticated workflows, such as some of the features in Zoho Flow.
- More than 20 customisable fields.
July 30, 2021
Completely Effective Software for CRM and Marketing
Bigin by Zoho CRM has made both medium and growing companies move from the old ways of handling clients through manual lists or spreadsheets, and currently, there is the customer relations support from the tool. We use Bigin to completely manage the details pr contacts of clients, which makes it effective when we want to make some communications with them. Furthermore, Bigin makes workflow management more effective, after identifying the business opportunities for growth. The email marketing, which is the most reputable digital advertising means have been introduced to Bigin.
- Bigin by Zoho CRM has embedded the marketing automation feature in its operations.
- Also, Bigin supports CRM, through social media engagement and other working platforms.
- Bigin provides the management team with customizable reports, after extensive analysis from the entire market segment.
- Bigin by Zoho CRM fails to efficiently operate on Apple products, which serves a wider market.
- Also, focuses on small and the growing enterprise, and I think the application can even help the big corporations.
- Furthermore, Bigin integration is swayed on Zoho products, and its right to include other external applications.