Overview
What is Cornerstone OnDemand?
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.
A good innovative service
Best in class, but opportunities remain
Cornerstone Learning will be the Cornerstone of your Organization.
Cornerstone OnDemand Review
The Cornerstone of Learning
Cornerstone-Modern and customizable LMS!
If you need strong reporting, you need Cornerstone OnDemand!
Cornerstone OnDemand: A Great Solution for Learning and Performance
It's not what it originally intended to be
Cornerstone OnDemand, our global training platform
The Cornerstone of Cornerstone OnDemand it the LMS.
Product review - CSOD Learning
Guide employees through custom learning paths!
Very good employee portal with several integrated modules
A guarantee of success.
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Course catalog or library (185)8.383%
- Assignments (181)7.878%
- Learning reporting & analytics (183)7.676%
- Learning administration (184)7.474%
Reviewer Pros & Cons
Pricing
What is Cornerstone OnDemand?
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is SutiHR?
SutiHR facilitates a variety of HR processes, from talent management to core HR functions. It automates key HR tasks, saves HR administrators time, and provides support to the entire organization.
Product Demos
Cornerstone OnDemand Demo 2
CSB by Cornerstone OnDemand - Overview
Cornerstone OnDemand Demo 1
Features
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.3New hire portal(69) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 8Manager tracking tools(114) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
- 8.3Compliance tracking and reporting(125) Ratings
Compliance tracking is the ability to ensure that all new hires are in compliance with federal regulations for employment.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 8Corporate goal setting(95) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 8.3Subordinate goal setting(98) Ratings
Subordinate goal setting is the ability to define subordinate departmental or team goals in support of overall corporate goals.
- 8.8Individual goal setting(106) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 8.1Line-of sight-visibility(94) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 8.1Performance tracking(109) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 8.1Performance plans(93) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.3Plan weighting(80) Ratings
Supervisors have ability to weight or prioritize individual elements of the performance plan.
- 7.9Manager note taking(69) Ratings
Ability for managers to insert ad-hoc notes about performance or evaluation process; supports continuous feedback.
- 7.6Performance improvement plans(81) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 8.3Review status tracking(96) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.6Rater nomination workflow(64) Ratings
Ability for nominated raters to accept or reject their nomination.
- 8.1Review reminders(93) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.4Workflow restrictions(85) Ratings
Workflow restrictions ensure that employee can only see finalized official review once completed.
- 7Multiple review frequency(82) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
- 8.1Reporting(113) Ratings
Reporting capabilities provide dashboards, ad-hoc reports and custom reporting capabilities.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.4Create succession plans/pools(49) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 9.3Candidate ranking(49) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 9.3Candidate search(52) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 9.1Candidate development(49) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.7Job Requisition Management(45) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.8Company Website Posting(41) Ratings
Software allows postings to be displayed on the company website
- 8.6Publish to Social Media(38) Ratings
Software provides ability to publish postings to social media sites
- 8.6Job Search Site Posting(38) Ratings
Software provides ability to publish postings to top job search sites
- 8.7Customized Application Form(40) Ratings
Application form for applicants allowing capture of required information
- 8.6Resume Management(43) Ratings
Software allows resumes to be uploaded in bulk, and for contact information to be parsed
- 8.7Duplicate Candidate Prevention(40) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.6Candidate Search(41) Ratings
Search capabilities allows candidates with certain attributes to be located
- 8.7Applicant Tracking(41) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8.8Collaboration(36) Ratings
Collaboration capabilities provide the ability to share notes and evaluations
- 8.6Task Creation and Delegation(38) Ratings
Task creation is the ability to create recruitment process tasks and assign them to others
- 8.3Email Templates(59) Ratings
Software allows creation of standard email templates for communication with candidates
- 8.3User Permissions(60) Ratings
User permissions allow you to decide which information is viewable or editable by others
- 8.3Notifications and Alerts(55) Ratings
Notifications and reminders inform you of tasks to be completed
- 8.3Reporting(63) Ratings
Standard reports on key recruiting metrics such as time-to-fill
Learning Management
Features of LMS and LCMS systems, related to designing, administering, and consuming learning content in an educational, corporate, or on-the-job context.
- 5.5Course authoring(138) Ratings
Users can develop and assemble online learning content.
- 8.3Course catalog or library(185) Ratings
Learning content is organized into a course catalog or browsable library.
- 7.7Player/Portal(172) Ratings
Students or employees can engage with content and take courses using this interface, which may be called a player or portal.
- 8.1Learning content(147) Ratings
The vendor offers high quality pre-made courses or assets. These may be specific to certain industries or technologies.
- 7.9Mobile friendly(135) Ratings
Students or employees can access content from mobile devices. Course authors can develop responsive learning content.
- 7.3Progress tracking & certifications(168) Ratings
The system tracks individuals’ progress on courses, scores, transcripts, certificates, etc.
- 7.8Assignments(181) Ratings
Users can assign courses/curricula to individuals or groups, with due dates.
- 7.4Compliance management(162) Ratings
Users can identify potential risks and ensure that requirements are met and that certifications are up to date.
- 7.4Learning administration(184) Ratings
Administrators can manage the content and people (students/employees, course authors, instructors, etc.) on the platform.
- 7.6Learning reporting & analytics(183) Ratings
Provides insights into course completion, engagement with learning content, etc.
- 6.9Social learning(116) Ratings
Includes features for collaboration and knowledge sharing among peers.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Cornerstone OnDemand?
Cornerstone powers the future ready workforce, with HR software and solutions designed to unite people, teams, technology and business, and inspire a work environment of growth, agility and success for all. With an AI-powered and skills-forward system designed for the contemporary workforce, Cornerstone helps organizations modernize the learning and development experience, deliver the most relevant content from anywhere, accelerate talent and career mobility, and establish skills as the universal language of growth and success across the business. Cornerstone serves over 7,000 customers and 90M users and is available in 180 countries and 50 languages.
- Learning & Development: Support learners' skills with learning management software.
Recruiting & Onboarding: Fill job reqs faster with an engaging candidate experience and a streamlined recruiting and onboarding process.
Performance Management: Build a high-performing culture that motivates people to meet their potential.
Engagement Surveys: Measure the business impact of talent programs and gain a clear picture of employee engagement and satisfaction.
Extended Enterprise: Expand learning to audiences that are critical to the organization, like partners or customers.
Core HR: Consolidate and uncomplicate HR processes into one place to better support, reward, and engage people.
Workforce Planning: Maximize workforce efficiency through thoughtful planning and a collaborative, data-driven approach.
Analytics & Reporting: Make better, more informed talent decisions with predictive analytics and visualizations.
Integration & APIs: Connect to a broader ecosystem to move data where it has its greatest impact.
Cornerstone OnDemand Features
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
- Supported: Compliance tracking and reporting
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Subordinate goal setting
- Supported: Individual goal setting
- Supported: Non-hierarchical goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Performance Management Features
- Supported: Performance plans
- Supported: Plan weighting
- Supported: Manager note taking
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Rater nominations
- Supported: Rater nomination workflow
- Supported: Review reminders
- Supported: Workflow restrictions
- Supported: Review transfer
- Supported: Multiple review frequency
- Supported: Reporting
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Employee profiles
- Supported: Candidate search
- Supported: Candidate add
- Supported: Candidate development
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Customized Application Form
- Supported: Resume Management
- Supported: Duplicate Candidate Prevention
- Supported: Candidate Search
- Supported: Applicant Tracking
- Supported: Collaboration
- Supported: Task Creation and Delegation
- Supported: Email Templates
- Supported: User Permissions
- Supported: Notifications and Alerts
- Supported: Reporting
Learning Management Features
- Supported: Course authoring
- Supported: Course catalog or library
- Supported: Player/Portal
- Supported: Learning content
- Supported: Mobile friendly
- Supported: Progress tracking & certifications
- Supported: Assignments
- Supported: Compliance management
- Supported: Learning administration
- Supported: Learning reporting & analytics
- Supported: eLearning
- Supported: Assessments
- Supported: Live online learning
- Supported: In-person learning
- Supported: Micro-learning
- Supported: Video learning
- Supported: eCommerce
- Supported: AICC-compliant
- Supported: SCORM-compliant
- Supported: Tin Can (xAPI) compliant
- Supported: Social learning
Additional Features
- Supported: Airtight integration across modules - from recruiting to learning to performance
- Supported: Machine learning and predictive analytics to get actionable information from your talent data
Cornerstone OnDemand Screenshots
Cornerstone OnDemand Videos
Cornerstone OnDemand Integrations
- Beamery
- Big Think Edge
- Broadbean
- CareerBuilder.com
- Experian Employer Services
- CleverConnect
- Visa Acceptance Solutions (CyberSource)
- First Advantage
- HireRight
- HireVue
- Sterling Check
- Workplace from Meta
- getAbstract
- pymetrics
- ADP Workforce Now
- Linkedin Recruiter
- SHL
- Symphony Talent, now with SmashFlyX
- Elucidat
- Skillsoft
- Accurate
- A-Check Global
- Aktive Reply
- American Heart Association
- AppLearn
- Biz Library
- Cegos
- Choice Screening
- CyberU
- EBI
- e-Days
- ej4
- eQuest
- FAMA
- IBM
- Intuition
- JJ Keller
- Octily
- Paradox
- Phenom People
- ServiceNow
- Skilla
- Skillpill
- Sqeptech
- Talent +
- Talentry
- Tax Credit Co
- TED
- Tracker
- TTS
Cornerstone OnDemand Competitors
Cornerstone OnDemand Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries | All |
Supported Languages | 50 languages |
Cornerstone OnDemand Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(433)Community Insights
- Business Problems Solved
Cornerstone OnDemand is a versatile platform that has been widely used across various industries for different purposes. Users have found the software to be helpful in streamlining employee development and engagement, compliance training, and performance management. The platform allows organizations to track and assign training, host both in-house and virtual sessions, and automate processes for annual performance reviews and long-term succession planning. Additionally, Cornerstone OnDemand is effective for large-scale compliance training, offering general training, and serving as an API for internal and external candidates.
One of the key benefits of Cornerstone OnDemand is its ability to centralize all employee-related information in one place, making it a convenient solution for learning, performance management, recruiting, onboarding, talent management, and compensation modules. Organizations have used the software to consolidate processes and HR systems on a single platform, which has proved to be highly efficient. The platform's user-friendliness has garnered positive feedback from users, particularly in managing change management and assigning specific e-learning to multiple departments worldwide.
Moreover, during the Covid pandemic, Cornerstone OnDemand has enabled uninterrupted learning by allowing organizations to continue training remotely. It serves as a global Learning Management System solution that can be utilized to manage corporate training records for both online and classroom instruction. The software also offers social learning platforms for cohorts and tools for completing observation checklists.
Furthermore, Cornerstone OnDemand caters to the individualized needs of organizations with complex setups by allowing unique settings across multiple divisions. It can be used to document training for quality management systems, health and safety protocols, product knowledge for field personnel, and more. The software also helps non-profit organizations move their training programs online while reaching a broader audience.
In summary, Cornerstone OnDemand has proven to be a valuable tool for developing employees' skills and engaging them effectively in various industries. It facilitates compliance training, automates performance management processes, centralizes employee-related information, supports remote learning, and caters to the individualized needs of organizations. Users have praised its user-friendliness and its ability to streamline processes, making it a versatile and indispensable solution for many businesses.
Attribute Ratings
- 9.9Likelihood to Renew37 ratings
- 9Availability5 ratings
- 9Performance5 ratings
- 8Usability37 ratings
- 6.6Support Rating36 ratings
- 8Online Training10 ratings
- 8.6In-Person Training4 ratings
- 8Implementation Rating10 ratings
- 7.3Configurability115 ratings
- 9.5Product Scalability4 ratings
- 8.5Ease of integration3 ratings
- 8.9Vendor pre-sale3 ratings
- 7Vendor post-sale3 ratings
- 9Professional Services1 rating
- 8Contract Terms and Pricing Model1 rating
Reviews
(1-25 of 53)Cornerstone Learning will be the Cornerstone of your Organization.
- Automatic recurring assignments are easy to get that refresher training out without needing to assign it fresh each time.
- Reporting 2.0 makes it easy to write and share your reports with just selected filters. Making it easy for people receiving it to just change what they need to see.
- Learning Admin Console makes it easy to peek at what is going on in your portal and open up connected reporting when needed.
- Success Center is a great resource for getting peer answers to questions and learning about the releases and suggesting changes that should be added to the roadmap.
- Their Product Support can take a long time to respond and/or give incomplete responses so you have to go back and forth to get the correct response.
- Certifications exist but are in bad need of an update to make them more user friendly as they are the only way to set an expiration date.
- Reporting 2.0 can have more latency issues then other parts of the system and it is always when you really need to grab that report.
If you need strong reporting, you need Cornerstone OnDemand!
We also use the platform for onboarding newly hired employees or those who are transferring to a new role. Again, the way we are able to organize the training and the employee groups allows us to quickly and easily assign their onboarding training and have it ready for them on Day 1.
The reporting features give us many options to provide on-demand reporting to management teams to track their new employees' progress in their onboarding training or to monitor timely completion of their required compliance training.
- Ability to provide multiple customizable access roles from general end user to full system admin and anything in between
- Powerful reporting system to track a plethora of data points within the platform (user data, training information, transcript information)
- Great options to customize the look and feel of your "home page" to best meet your company's needs and goals.
- Ability to customize the transcript view for learners (i.e. when Completed training will move to their Archived transcript, what to do with Inactive training on transcripts)
- Creating a new version of a course can be cumbersome when it is a part of multiple curricula and even inactive curricula. We are finding situations where learners are getting a new version of a course assigned on an old curriculum that was deactivated a couple of years ago, causing confusion on reporting.
- Manually adding members to Communities is a little confusing, as there is no clear indication of what to do to ensure access to all folders & documents within the Community.
- Certifications can be confusing at first, especially if not utilizing them consistently. We only did one or two and found them to be a little confusing both on the administrative side and the learning side.
The Cornerstone of Cornerstone OnDemand it the LMS.
- Reporting
- Assigning Training.
- Flexibility
- Security Roles.
- Updating Dynamic Assignments.
- Support. But that may really be more about our contract with a reseller.
Product review - CSOD Learning
- Platform's stability.
- Product Academy and Certification program.
- Prestige and culture - CSOD is known in the LMS industry and when deploying the system, the client has already a background about the provider.
- The variety of functions CSOD offers and product portfolio.
- 'Suggestion City' section offers clients a way to promote tool or process improvements.
- GPS and support
- Prioritizing on some features to be released
- Security roles structure
Guide employees through custom learning paths!
- Integrations with other software programs to save time.
- Options to add on quality courses created by CornerStone directly to blend the training with your own.
- Great reporting resources and the ability to send reports and pull dashboards to be on top of course relevance and completion.
- Overall the system takes time to become an expert in.
- Employees need training on how to use the platform as there are a lot of "clicks" to accomplish what they want in the interface (for example, withdrawing from a training).
- When the platform is not working properly, it requires a lot of time to have support from CSOD.
We use Cornerstone to deliver compliance, leadership, role specific, and professional development courses.
We serve over 14 thousand coworkers globally, including the US. UK, Canada, and India.
- Reporting
- Course import
- User Dashboard (Learner Home)
- Customization could be better
- Training assignments should be editable once submitted
- There are too many statuses for courses and enrollments
Cornerstone on Demand excels at managing and delivering online courses and instructor led training. Reporting is also a highlight of the system.
Tracking informal or external training is not as user or admin friendly.
LMS that truly meets compliance standards
- Great visibility of the history of trainings
- Vast reporting tool
- High security
- More than one solution to a lot of queries
- On the job training is rather a limited option
- Emails should be much easier to setup and also be more flexible (e.g., vary depending on the provider or location)
- Social Learning aspect; hope it will change with EdCast
- More advanced integrations with tools like Teams or Zoom
If you need more flexibility and care more about user experience than having a 100% accurate record, then maybe Cornerstone OnDemand is not (yet) that fancy tool that you'd be looking at.
One of the best tool on talent management
- Goal management
- Performance review
- Access and permission
- Succession plan
- Classroom management
- HR role
- Core HR
- Reporting
CSOD is able to make you a Superstar! Exceed your organizations expectation for HR tech experiences.
- Creating a portal for many HCM functions that can be customized to look and feel like your particular org./org culture.
- Alignment of goals and work effort.
- Give employees what they want from curated access to the educational components needed for them to get ahead.
- Customizable workflows for recruiting and Succession tasks that allow for just about any configuration you can dream up...and use as many as you need by division or department all while still centralizing reporting on global metrics used.
- Platform Updates, Roadmap, Launch prep - CSOD is the best an getting you what you need to make sure you staying up to day and new updates are easily handled. They are GREAT at this.
- Peer support for admin NEtworks
- Direct Client Support have ebbed and flowed over the years. A system of support focused on what the client wants for an experience rather than what CSOD want to deliver would be nice for permanent state of support.
- Different areas of the platform are developed at different rated, and not all areas are up to the same GUI. From an admin perspective having to navigate between multiple screen GUIs and navigate around obsolete but "still in use by some customers" features can be difficult to know if you should be using a feature or if its on its way out.
- Permissions / Security Roles - This is very complicated part of the system that needs some better recommendations and default settings with the ability to add templated security roles to the platform by the admin at any time. Pushed by CSOD. I would like to see a library of Security roles like LO, managed the same way.
Cornerstone Helps us Track Training, even during a Pandemic!
- User friendly and attractive website design.
- It offers the ability to do online training, or also track face to face, on the job training.
- It's continuously improving with new features to keep up with the growing demand for online learning.
- Rather simple admin interface.
- Some things are too intricate to set up. Emails, for example, are very time-intensive when you are trying to set up 20 reminder emails for training, and you have to do each one individually, instead of copying and pasting.
- Missing functionality of being able to merge employee files, and include any documents you attached in one of the files. This is a big hardship for us.
- I wish users could assign training using a checklist type page. Many people want to be able to assign things in bulk.
The Learning Review
- Innovative solutions.
- Easy reporting.
- Mobile app!
- Some delays in addressing pain points.
- SSO can be very detailed and difficult to manage.
- Cornerstone needs to work on developing its trainers, the training they provide can be dull and not helpful.
- Assigning Training - easy to use, customizable assignment process
- The end user interface is intuitive and easy to use
- Documentation/help resources for administrators is very good
- The Performance module lags behind Learning in terms of new features and ease of use
- Learner Home is great but not a true LXP, which is what many companies are moving toward. Things like the lack of xAPI reporting within the general reporting function are a big limitation.
- The system is intuitive for end users but not always for administrators. Things like Group administration are not very flexible and can be cumbersome.
- Clients should be able to report on basically any field in the system. Things like instructor reporting, reporting on group criteria, security role reporting are veryy limited and make auditing and governance difficult.
- Well suited for mid-sized to larger companies - may be expensive for small companies
- Companies with a heavy need for computer-based training (compliance or otherwise) and basic automation
- Companies who have dedicated IT/dev support can leverage access to the Cornerstone OnDemand (CSOD) APIs for customization of certain functions - smaller companies with less support/smaller budget will struggle to use these more complex options
- Express Class allows rapid course tracking in batch, available for mobile.
- Security is complicated but manageable to provide a variety of permissions to different user sets.
- System Preferences provide tremendous customization options for every organization's particular instance.
- On the Job Training allows for training in the flow of work.
- Learner App for mobile does not allow every training type yet.
- Certification training type is clunky.
- Assessments are outdated but the new beta for the test platform is awesome.
Cornerstone OnDemand Review
- Sorry, [I feel] I honestly can't find something they do "particularly well".
- All of their recruiting features are "hard to use" - the steps to follow are cumbersome, clunky, frustrating...beginning with setting up processes, to using the features, to providing feedback.
- [I feel like it is] missing functionality: there's a lot to list, but let me start off with a few: cannot sort candidates alphabetically; cannot automatically allow managers access to "manage candidate" view; cannot integrate emails with Outlook; cannot adjust offer letter template to match the flow for data entry; cannot just search for open reqs without manually adjusting date range; cannot run "standard" recruiting reports to capture YTD open reqs, closed reqs with names of candidates who filled roles with their start dates; cannot easily run a report that shows candidates by demographics by interview funnel...
- [I feel that] the MOST frustrating aspect of Cornerstone OnDemand is the process to address problems. As a user, I cannot just call a help desk, I must either work through my administrator OR sign up for a weekly one hour session, but ONLY IF, you first demonstrate that you a) have taken training or b) have used the help feature. THEN you log in and are placed in a queue, where you can see / hear each and every problem that other clients have AND they can hear yours. You are allowed to ask ONE question, and then you are returned to the queue to wait again. When you are given an answer, links are dropped in the chat, but without clear instructions on how to proceed. So [I feel] EVERY SINGLE ISSUE takes so long to resolve.
I'm not sure I can add more, but [I feel like] Cornerstone OnDemand [is] a system that has been cobbled together badly, so every single change requires an abundance of steps and "touches" to different parts of the system. I wish you allowed me to rate them "0".
Fulfil management reporting and audit requirements at the same time as growing and developing your people!
As the Cornerstone Systems, Learning and Performance administrator, I have been able to provide a wide variety of both learning and performance solutions to our organisation.
In the performance space we have created Observation Checklists to assess technical competencies, and also for Quarterly Performance Reviews using role-related competencies. Managers love the structured format and the ability to add observation notes on an ongoing basis.
In a nutshell, Cornerstone has enabled us to grow and develop our people at the same time as fulfilling management reporting and audit requirements!
- The ability to easily track the assignment and completions of all the tasks, and the ability to produce real-time reports has revolutionised our training and performance management areas. It is now a simple and easy process to provide reports for auditors and for management reporting. This has enhanced manager’s ability to keep track of their team’s progress.
- In the learning space, we have created in-house training, uploaded SCORM files from external providers to create online courses and created materials which link to external training websites. All the training assignment and completion is easily tracked and reported on. The users find the access through Cornerstone easy to use.
- It would be great if the Performance module had the same reporting features as the Learning Module. I find I have to design my own reports using Reporting 2.0, whereas I just use the Standard Reports in Learning, as they have everything I need.
- Again, it would be nice if assigning the Performance Tasks had something like the Learning Assignment Tool where you can easily assign and track assignments.
- I find the Custom Reports difficult to create and the on-line help is not very helpful in this area!
Why Cornerstone Makes Me Happy
- Support
- Online Resources
- Knowledgeable Employees
Compliance Training in One Place
- Permissions - Almost everything within the tool is permissionable, which allows us to show only needed pieces to employees.
- Releases - The quarterly release cycle is communicated very well with enough supporting documentation to gain knowledge of what is happening and prepare your org prior to upgrades.
- Flexibility - The system is very flexible to meet many needs of a diverse organization. There are built-in pieces that can be adapted to fit a need and fill gaps.
- Groups - You have the ability to create tailored groups of people for use across the system but the groups interface is very cumbersome to use.
- Pulling information from System - there are some gaps with information you can pull back from the system overall. This includes reporting on some information such as group criteria and permissions/roles applied to users. To get this information you have to do a project/work order which takes time and money.
- Administrator Functions Menus - The menus are deep and hard to navigate because the placement of items does not always seem consistent.
Cornerstone is a strong leader in the LMS space!
- Access to a huge community of training resources training webinars and social communities. Cornerstone does a great job with providing administrators with the tools and people to get connected on utilizing the product.
- Ability to load or upload files of data. I used Cornerstone with a smaller company and now I'm with a company with a larger employee group. Cornerstone's ability to load certain data for specific features saves administrators time and effort when carrying out tasks and projects.
- Access to permissions and constraints. This allows us to either centralize or de-centralize tasks to our organization partners based on business needs.
- Cornerstone's available integrations in the Edge Marketplace also is becoming extremely helpful. With so many applications within a business, we're looking to have a "hub" where our employees can have a one-stop shop for learning.
- When someone gets onboarded as an administrator, it is really daunting to learn the system and the resources available. Personally, I think being able to connect with one person to show me the ropes (sort of a like a buddy system upon hire) is helpful.
- I remember Cornerstone appointing a CSM to every client before the model changed. I understand having the new system of requesting a CSM allows for CSMs with different expertise and knowledge to step in, but the quarterly check-ins were helpful to understand upcoming releases and a knowledgeable person who truly understands the business' needs and wants.
- Improved communications on target fix dates for known issues. Being left in the dark without much information is hard to communicate back to the business.
Local Government Loves CSOD
- SSO ease of access for employees is awesome, in particular with a small team to manage it.
- Securities are great so that we can have Department Administrators be the super admin for their specific department training.
- We were able to brand it and make it look personalized to our County.
- Use of email administration to set up reminders and also notifications has alleviated a huge manual workload issue.
- Robust system and really required dedicated staff time to implement and launch. It would have been helpful to know this at the get go.
- Integration with MS Teams would really help our organization.
- Focused training with a live person at the beginning of implementation.
Our eLearning created through Storyline looks great and is easy to upload SCORM to the system and "curate" for the learner with appropriate.
My Adventures with Cornerstone
- User experience.
- Admin tools are quick and easy to use.
- Platform works to promote learning strategies.
- Finding some compatibility issues with IE that tech team is unable to explain or help with.
- Exam functionality is not sophisticated.
- Acknowledgement courses have too many steps for users - could be streamlined.
CSOD is a great LMS
- Robust admin capabilities.
- Ease of use both administratively and for our end-users.
- Reversioning with reporting - it's a bit clunky to have agile-type training where we expect learners to go through training more than once. Reporting becomes a lot more manual in these scenarios.
- Reporting is tricky - there's a learning curve to understand how to get the right information. I know work is being done in reporting 2.0 but I would love to see more template reports for common reports your customers use.
Cornerstone Learning works great for us
- Love the flexibility in configuration.
- Great audit trail.
- Easy to administrate.
- Some of the feature development feels isolated from other parts of the system.
- In can take a while for client suggestions to make it onto the improvement roadmap.
Robust and highly customizable system; a little complex for small business - but can optimize with a "Partner"
- Robust capabilities.
- Customization.
- Branding.
- Overly complex for a small business.
- Not enough live support.
- Little support for small business.
- It's hard to get real help (a live body) on the system.
Awesome LMS software platform!
- Allows you to upload your own content.
- Allows you to customize to your own needs.
- Maintains relevance with quarterly updates.
- Versioning online classes.
- Adding additional reporting and analytics fields.
- Revamp of Communities/Connect.
My 2020 CSOD Admin review
- User management - Constraints and Permissions
- Numerous Learning Objects - Online, Events, Material, Videos, more...
- Reporting - Both Standard and Custom reporting options
- Admin - Menu Navigation
- Bulk Management of training completions