Overview
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency…
Groove Manages Your CRM For You
Groove is the BEST!
Groove from this Account Manager's Perspective
Highly Recommend!
Allows me to work smarter!
Love Groove, can't live without it!
Groove is pretty groovy
Outstanding Productivity Solution Tightly Coupled with Salesforce
- Increase rep productivity and relevant reporting
- Improve data quality going into Salesforce (auto logs activities and …
Love groove!
Groove Law Firm from RC
Great for insights and analytics in order to drive efficiency at work!
Groove's ease of use can't be beat!
Groove review from an SDR
Groove helps me to acquire more clients.
Awards
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Pricing
What is Groove, a Clari company?
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove…
Entry-level set up fee?
- Setup fee required
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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What is Reply?
Reply is a sales engagement platform that helps to create new opportunities at scale while keeping every touchpoint personal. From finding emails on LinkedIn to booking calls right through the platform – Reply allows users to automate the process and save the SDR team’s time. Reply helps users to…
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Groove, a Clari company?
Groove, a Clari company Features
- Supported: Email, Calendar & Activity Tracking
- Supported: Multi-Channel Campaign Automation
- Supported: Streamline Workflows and Prioritize Tasks
- Supported: Revenue Intelligence
- Supported: Sales Dialer
- Supported: Sales Automation
Groove, a Clari company Screenshots
Groove, a Clari company Videos
Groove, a Clari company Integrations
Groove, a Clari company Competitors
Groove, a Clari company Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Groove, a Clari company Downloadables
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Reviews and Ratings
(965)Attribute Ratings
- 8.8Likelihood to Renew33 ratings
- 9.1Availability5 ratings
- 9.1Performance5 ratings
- 8.7Usability542 ratings
- 5.2Support Rating145 ratings
- 9.1Online Training4 ratings
- 4.8In-Person Training2 ratings
- 8.6Implementation Rating13 ratings
- 7.6Configurability6 ratings
- 9.1Product Scalability5 ratings
- 9.1Ease of integration2 ratings
- 9.1Vendor pre-sale3 ratings
- 9Vendor post-sale2 ratings
Reviews
(1-25 of 666)So user friendly and time saving!
- email tracking
- customer service
- user friendly interface
- There are some glitches in the email integration to outlook (sometimes does not send the email and then occasionally will erase all content from the email)
Groove Manages Your CRM For You
- Sync with CRM
- Tracks email opens
- Tracks performance of templated emails
- The calendar option for scheduling appts is a little hard to read when you have to include multiple people inside our org. Much easier to look at the calendars in outlook.
Groove is the BEST!
As an account manager, I'm able to keep track of data and change up my email subject lines and text based on success rates.
- Track email opens
- Track clicks
- Import contacts via Salesforce
- easier to reupload
- auto de-duping based on email addresses
- recommended Salesforce format
Groove from this Account Manager's Perspective
- Ease of use
- Simplicity in design
- Customization
- Perhaps a few more email options for email customization
- Allow customers to choose the amount of time per meeting instead of just 4 options
- Emails reminders to customers about upcoming meetings
Allows me to work smarter!
- Integrates seamlessly with Salesforce
- Allows me to send flows/ campaigns to clients and prospects
- Provides real time stats on all email communciation
- Would LOVE an app on my phone that would allow me to call and log to SFDC
Love Groove, can't live without it!
I also use the calendar resources and some templates for emails.
I love how integrate it is with Linkedin and Salesforce, saving a lot of time when prospecting and cleaning up the best leads.
- Flows
- Calendar scheduler link
- Connection with Linkedin
- Connection with Salesforce
- As a big company I would love to see more of what my peers are doing, which flows are working and get more visibility on actions around the world, so it would be great to see top flows in my organization and any other staticts and examples that could be seen on the tool itself
Groove is pretty groovy
- Integration with Outlook
- Ease of use
- easy management and install
- needs more templates
- functionalities
- integrations with more tools like SFDC
- Increase rep productivity and relevant reporting
- Improve data quality going into Salesforce (auto logs activities and meetings)
- Reduce gaps in properly responding to inbound leads
- Analyzing trends in rep conversations and meetings
- Seamlessly integrates into Salesforce, it's native built around Salesforce
- Effortless logging of user emails, meetings, and calls (it just works!)
- Always developing new features and engaging with the passionate and ever-growing Groove community
- Excellent support team if issues ever arise
- There are a few complex use cases where we've had to reach out to Groove support / solution architects to come up with a proper solution. It would be great to see something like a "How We Solved That Using Groove" knowledge base created to help get the creative solution innovation flowing more for us before we have to formally reach out for support.
- It would also be nice if the Groove dialer had a way to better interact with inbound phone trees and/or more tutorials provided on how to set up Groove according to best practices with the top phone solutions like Zoom Phone.
- Groove Conversations is good, but it still has a ways to go to be an equivalent of other top tools in this space like Gong and Chorus.
- Our reps would like the ability to initiate an outbound phone call from their cell phone and have it be auto-logged without any involvement of their desktop Groove dialer app.
- Groove is excellent for the use case of improving sales representative and customer success representative productivity and data quality when used alongside Salesforce. It is a Salesforce focused tool. You should definitely consider Groove if you are a current Salesloft / Outreach user and you also use Salesforce.
- Groove would not be a good fit for an organization not using Salesforce.
Love groove!
- Outreach
- Prospect Orginization
- Email blasts
- Analytics
- Sometimes calls aren’t logged
- Integrate with hubspot please!!!
- More analytics
Groove Law Firm from RC
- Logging Calls and Emails
- Autofill details
- Creating new templates with ease
- Large Error Messages
- Error Message consisting of code instead of words
- Load Times
- Automation
- Tracking
- Analytics
- Creating flows can be long
- Have found that attachments in templates sometimes don't send
Groove's ease of use can't be beat!
- Easy to generate email templates
- Integrates with Salesforce data seamlessly
- Convenient to set reminders while on the email screen
- Running email campaigns or plays
Groove review from an SDR
- Creating timelines
- Sending automatic emails to reach more people
- Integrates well with Salesforce
- Make it more simple, lots to learn
- not much I can think of personally
Groove helps me to acquire more clients.
- Analytics
- Activity Feed
- Linking groove to Google Workspace
If I were you, I would choose GROOVE
- Analytics
- Activity Feed
- Templates
- Linking groove to gmail sometimes takes time.
Pipeline building machine!
- Sales cadence for outbound
- Editing capabilities of templates
- Email formatting to look a bit cleaner
- Instructions on importing contacts
Not suited: majority of leads inbound and simple product.
Multi-tasking made easier!
- Automation of sending emails - this makes communicating through customers easier since we can easily contact them not just through a phone call but with email as well
- Great job with Customer service. Issues are addressed as soon as possible and there's always an update regarding its status
- Does a great job with administrating the Salesforce extension
- Somehow, it would be great if the interface for customer support is easier access since Groove somehow comes with convenience
- It would be great if Groove can be linked to another campaign so minimal modification is needed whenever there's update in the tools permission
- It's sometimes challenging to create and track down notes since there are times where it is confusing and hard to navigate
Groove is a great product. With a few adjustments, the product could have a lot better user experience.
- create email flows
- create emails for customers
- organize text within emails to have eyecatching features
- copy and paste options within email templates is lacking
- more diverse email templates
I have found it easy to connect our emails lists from Salesforce
Review of Groove from current user
- Email Analytics
- Email templates
- Customer service chat feature
- Export options
- AI suggestive text
- Mass email
Get in the Groove with Groove.
- Automated email Flows
- Meeting scheduler
- An Omni bar to easily see Salesforce info and update or add new prospects included in an email
- Setting tasks is only available within their platform, so if you're a heavy Salesforce task user - and rather be able to create a task in the Omni bar and have it show in Salesforce, that's not an option. It only shows within their platform.
- Groove notes is a special field added to Salesforce so you can type in notes on the Omni bar, which isn't bad, but it would be even better if those notes showed under the notes tab within Salesforce instead of their special field in Salesforce. Then you can see notes you already had that you didn't input via the Omni bar.
- I like being able to link to Linkedin, but it requires a Sales Navigator license to do that within Groove. It would be nice to be able to click on just the non-Sales Navigator Linkedin as well.
Sales Development Representative
- Flows
- Salesforce connection
- Analysis
- Be able to send all the emails in a longer period than only 15 seconds
- Email tracking.
- Connecting Groove to your email will allow you to see who opens and reads your emails.
- Easy automations to follow for email blasts.
- It does not feel like there is an easy way to add people / recipients to an email Groove campaign without pulling in a report
Groove Connects you to Clients
- The Templates are a great time saver
- The logged emails to a client's Salesforce account is extremely helpful for historical purposes and ease of information gather for areas of the company that work with the client
- Grooves Calendar links are extremely helpful for organization and time management
- I would like to be able to "Label" my Template something other than the Subject Line for easy search in my Template list
- I would like to be able to save an attachment to a template so that I can save time attaching the same document each time I send the template
- I would like a pop-up notification or an email when my Groove stops syncing with Google or Salesforce
- Groove is excellent at creating email sequences
- Groove is great at creating a sales cadencew
- The integraiton with Salesforce is very well done
- Grooves connectivity with calendars misses a lot of communication
- Grooves recording of calls isn't as good as other programs
- The omnibar that is used to navigate often has limited information
Groove Overall Review
- Connects the CRM to Email.
- Schedule calendar where in they can book their appointment with us.
- Notify when the other party already seen what we send via email.
- No automatic sign outs.