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Informatica MDM

Informatica MDM

Overview

What is Informatica MDM?

Informatica MDM is an enterprise master data management solution that competes directly with IBM's InfoSphere and Oracle's Siebel UCM product.Informatica MDM and the company's 360 applications present a multidomain solution with flexibility to support any master data domain and relationship—whether…

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Recent Reviews

TrustRadius Insights

Informatica MDM is a versatile tool that addresses various data management challenges faced by organizations. Users have reported positive …
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Awards

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Pricing

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What is Informatica MDM?

Informatica MDM is an enterprise master data management solution that competes directly with IBM's InfoSphere and Oracle's Siebel UCM product.Informatica MDM and the company's 360 applications present a multidomain solution with flexibility to support any master data domain and relationship—whether…

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  • No setup fee

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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

MDM DEMO

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12. Informatica MDM SIF - PUT API

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Informatica MDM 10 - Address Cleansing - Trillium Software

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08. Informatica MDM SIF - Get API

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Informatica MDM Demo | Informatica MDM 10.1 Demo | Informatica MDM 10.0 Demo | MDM Demo

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Informatica MDM Introduction

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Product Details

What is Informatica MDM?

Informatica MDM is an enterprise master data management solution that competes directly with IBM's InfoSphere and Oracle's Siebel UCM product. Informatica MDM is a multidomain solution with flexibility to support any master data domain and relationship—whether on-premises, in the cloud, or both.

Applications available through Informatica MDM include:

Customer 360 - Enables users to discover how to strategically manage, visually explore and securely share customer data.
Product 360 (PIM) - Manages complex product content across distribution channels and at scale.
Supplier 360 - Streamline vendor & supplier information management with a single, trusted data source.
Finance 360 - Uses finance data and chart of accounts to drive M&A efficiency, ERP transformations and compliance reporting.
Reference 360 - Manages reference data sets and unlocks their value by centrally defining, managing, and sharing.



Informatica MDM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Informatica MDM is an enterprise master data management solution that competes directly with IBM's InfoSphere and Oracle's Siebel UCM product.Informatica MDM and the company's 360 applications present a multidomain solution with flexibility to support any master data domain and relationship—whether on-premises, in the cloud, or both.

Ataccama ONE, SAP NetWeaver MDM, and Talend Data Fabric are common alternatives for Informatica MDM.

Reviewers rate Support Rating highest, with a score of 8.3.

The most common users of Informatica MDM are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(66)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Informatica MDM is a versatile tool that addresses various data management challenges faced by organizations. Users have reported positive experiences with the tool, highlighting its ability to streamline processes, improve data quality, and facilitate insightful analytics. One of the key use cases of Informatica MDM is its ability to integrate various data sources and remove duplicate and redundant data, saving time and improving efficiency. The tool also ensures the safety of information through remote locking and clearing features, protecting sensitive data and maintaining data integrity. Additionally, Informatica MDM serves as a single repository system for managing organizational data, ensuring completeness and correctness across various sources. It also offers collaboration capabilities, allowing for the storage and maintenance of consistent gold data. Informatica MDM Cloud provides high-capability tools for secure management and transportation of big data, consolidating accounts and ensuring trusted and standardized data quality. The tool's synchronization capabilities enable organizations to maintain accurate and reliable information across legacy and new customer data management systems. Informatica MDM P360 finds application in creating and maintaining curated customer experiences on e-commerce platforms. Overall, Informatica MDM empowers organizations to maximize the value of their data assets and make informed decisions based on reliable insights.

Intuitive and Easy to Use Interface: Users have praised the intuitive and user-friendly central console of Informatica MDM. It has been described as easy to navigate and control, raising users' proficiency levels in managing their work media.

Simplifies Processes and Provides Control: Reviewers appreciate that Informatica MDM simplifies processes, allowing them to have correct responses for every scenario. The program's standout feature is its excellent handling of data, providing users with control over their information.

Robust Data Cleansing Capabilities: Many users have highlighted Informatica MDM's robust data cleansing capabilities. They find features like match and merge, as well as audit trail functionalities, valuable for improving financial analysis and planning through multiple masters of data.

Slow loading time: Some users have found the loading time to be slow, particularly when working with large amounts of data. This has resulted in a delay in their workflow and decreased efficiency.

Poor validation rules: Reviewers have expressed disappointment with the validation rules, as they contribute to slowing down the processes in the created repositories. This has added an extra layer of complexity and hindered the smooth execution of tasks.

Dependency on good internet source: Users have been frustrated with the program's dependency on a good internet source, as it hinders the full execution of its functions. This limitation has affected their ability to work seamlessly and efficiently.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
The Informatica Master data management is the data management tool that helps organizations to look at the whole data in a single frame. They can bring all metadata in this single tool to have an idea of how data flows. It also helps in data cleansing, repairing, transforming, and integrating with other storage.
  • Connecting to wide variety of sources.
  • ETL
  • Cloud solutions.
  • Cloud solutions as it is latest update.
In organizations, where there is data from different sources, they can use MDM.
  • Sources connections.
  • ETL
  • UI
  • Easy to manage the data across org which will help and decrease human efforts.
Informatica is a legacy company in the market for over 26 years, and they do have the best R&d and support services.
As i worked there as support engineer and I know how many efforts does they put in works
no , i never
every ticket same dedication
Score 9 out of 10
Vetted Review
Verified User
Incentivized
1) Informatica is being used by the entire organization - it's a global deployment. The platform is addressing the harmonization, cleansing, de-duplication and centralization of customer master data from multiple sources. The MDM system secures a unique customer code in the enterprise. Also, it serves as a single source of customer master data for all-consuming systems: sales, supply chain, finance systems in the company. [It] serves as a central system of record for [all] customer data.
  • Maintaining a golden record per customer entity
  • Managing the full customer hierarchy starting from the company entity to the lowest ship to/bill to level used in sales/supply chain and financial transactions
  • Integration capabilities - Real-time, synchronous integration of master data in a transactional scenario between systems and services, to batch interfaces for the transfer of master data in bulk
  • Workflows and a strong UI for data stewards for data cleansing and de-duplication
  • User Interface needs improvement, although it has improved substantially after the last version
  • Complex customer hierarchy for big enterprises needs some custom development
1) Big enterprises with multiple sources of customer data requiring harmonization 2) Enterprises requiring a high degree of cleansed and de-duplicated customer data 3) Enterprises requiring to manage complex customer hierarchies 4) Enterprises having a decentralized set of enterprise systems or having a complex IT landscape with proliferated customer master data
  • Integration capabilities with multiple and variant IT systems and technologies
  • Workflow
  • Ability for data cleansing and creation of golden record
  • Governance concepts that can be easily enforced, also supported by skilled Informatica consultants
  • Huge ROI with cleansed and de-duplicated customer master data that was creating many issues in enterprise IT applications
  • Clean customer master data supporting downstream business processes with consistent and coherent master data
  • Master data integrity avoids many business process errors due to a proliferated master data setup in the past
1) Limitations in SAP MDG for managing our customer hierarchies and relationships. 2) SAP MDG is suitable for enterprises with a predominant SAP landscape and not for enterprises with a complex mix of SAP and non-SAP. 3) Overall data cleansing, harmonization, de-duplication, workflow capabilities of Informatica are stronger. 4) Integration capabilities are comparable, but SAP MDG had a few limitations on non-SAP integrations.
100
Sales & Marketing users who maintain customer master data
100
Strong communication, customer relationship and interpersonal skills, with ability to influence and develop business relationships.
Excellent interpersonal and negotiation skills are required for Master Data Management
This role is responsible for data cleansing, customer relationship management, master data management, cross organization coordination for master data attributes requested by various BUs, Analytical skills around customer master data
  • Master data harmonization, cleansing and golden record creation
  • As a single source of customer master data for all downstream platforms and processes
  • Expose customer master data to all consuming platforms
  • Consolidation and de-duplication of customer master data
  • Master data hierarchy and structure management
  • Central and unique source maintains integrity of customer data across systems
  • de-duplication removes redundant copies and maintains a unique golden record
  • Single source of codification and uniquely identifying a customer record
  • Repository of customer contacts
  • Address verification for external applications
  • Enhance data cleansing and matching rules for higher efficiency of sales force
Supporting well in managing our huge customer base and managing the customer hierarchies well aligned with transactional processes
Yes
we replaced SAP CRM as it was not delivering for our Business Partner / Customer Master data needs and also limited on CRM functionalities.
Also the evolution of SAP CRM was not serving or master data evolution needs
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Capabilities and product features was thesingle most important reason to choose Informatica Cloud MDM - Customer 360 for Salesforce. One more important reason was our evolution to Salesforce CRM that is working very well with Informatica Cloud MDM.
Look at some integration capabilities more deeply where we had some concerns and some implementation issues.

rgds/sanjay
  • Third-party professional services
CGI
Yes
1) DIscovery
2) Architecture and Design
3) Realization
4) Pilot
5) Global deployment
Change management was a big part of the implementation and was well-handled
Start early to involve the Business end users. Continue a regular cadence with Business end users
  • Identification of data stewards and upskilling them
The integrator did a fair job and even though Business Change Management was complex, it was well concluded on time
Good relationship with Informatica. Availability of experts is quite good and account manager supported us very well.
yes as its a Business critical platform for my company
Yes
Yes it was resolved timely and to our satisfaction
During a specific operational incident and also during our migration project to Informatica MDM
Strong Customer MDM capabilities for de-duplication, merging, golden record, exposing customer master data. Strong Integration capabilities
  • Master data Integration
  • De-duplication, cleansing, merging
  • workflows
  • The user interface is a bit cumbersome but still manageable
Yes, but I don't use it
Score 6 out of 10
Vetted Review
Verified User
In our organization, it's mainly used for keeping a single point of truth for user data--that is, customer details and such. The "first" storage of this data can be anywhere, as in, most applications that store user data have their own database. Informatica MDM functions as a spider in this web of data, fetching, combining, and cleaning all this data before pumping it into its "single point of truth" database.
  • It has exceptional functionality for customizing and combining data, like filtering and unifying. This is important if multiple sources can contain data from single customers.
  • It has a very advanced flow editor where you can add logic and rules in a clean flow-like environment.
  • It can connect to almost any datasource, with unlimited scheduling options.
  • As far as I can see it exclusively uses the concept of "point to point" connectivity for fetching data. What this means is that Informatica MDM must have "knowledge" of all other systems, and keeps a direct connection to these systems. This is bad practice in environments that would benefit more from a microservice architecture. In those cases, it's especially bad, because not only does this break the SOA architecture, but it also "promotes" the idea of "point to point" connections among developers. The "point to point" mentality is the single most important danger to any SOA environment.
  • It's very hard to use! The learning curve is really steep. Also, it's really boring by design: having to open a large application, learning all of its intricate details, maintaining all connections and scheduled data load moments means you need developers that are seriously devoted to this application. This means those developers are kept from working in the field they know best and caused them to become developers in the first place, which is Oracle/Database developing. This makes it hard to find employees willing to perform this function.
If your environment is clean and well organized, but at the same time has many application domains with their own data sources, Informatica MDM can be a really good factor in maintaining "single points of truth" for all this data. However, the more application domains you have, the less "clean" your environment becomes. If your application domain landscape consists of multiple technologies (C#, Oracle, JAVA, web-based, windows services, console apps, third-party tools, etc), your environment becomes a real nightmare to maintain unless you implement a service-oriented approach. And this is where Informatica MDM fails completely since it promotes a "point to point" scenario.
At least this is my experience. It could be that Informatica MDM supports a service-oriented approach, but I have not seen this. I could be that the developers in my organization who have expert Informatica MDM knowledge are just more "point to point" oriented. But even if that is the case, it's a valid argument against Informatica MDM, since it's already hard enough to find developers who are dedicated to this product, it becomes impossible to find SOA oriented developers.
  • It was very easy and fast to implement the GDPR user governance requirements since all we had to do was collect all user data from all user data collecting applications through Informatica MDM.
  • The point above turned into a real nightmare when nobody involved in MDM (which is the majority of developers) understood the MDM environment. They can't easily "see" the point to point connections, without first consulting the experts. This leads to a lot of problems when the interface of one (user-related) backend changes, while not updating this in MDM. When you have more than 60 connections in MDM, all hidden in the "MDM basement of your company", this becomes a real nightmare. Processes that would have been very fast to change (just implement a new API version, relaying the old API version to backup storage) were suddenly a nightmare to implement.
No other products were evaluated, except BizTalk, which lead to even more problems than Informatica MDM. Eventually, no other product was used. Instead, a completely different architecture is being implemented, where every application domain is connected to an MDM Oracle database through a microservice architecture. This makes an expensive product like MDM more or less obsolete. It does mean that in some cases it became very difficult to design the right interfaces since we lost the "flow design editor" in MDM
I'm not sure since I never used support. My colleagues never had any issues with it, therefore my rating would be an 8 with a certain range of uncertainty.
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