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Miro

Miro

Overview

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development…

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Recent Reviews

Miro is a Must!

9 out of 10
May 21, 2024
Incentivized
Miro has helped us collaborate, brainstorm and visualise strengths, weaknesses, opportunities and threats in our operations. It then helps …
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TrustRadius Insights

Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Video Reviews

3 videos

How Miro Benefits Both Teachers and Students in Remote Environments
04:00
How Miro Brings Creative Thinking to New Spaces During the Pandemic
04:39
Improve Remote Team Collaboration: A Miro Online Whiteboard Review
02:22
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Pricing

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1. Free - To discover what Miro can do. Always free

$0

Cloud

2. Starter - Unlimited and private boards with essential features

$8

Cloud
per month (billed annually) per user

3. Business - Scales collaboration with advanced features and security

$16

Cloud
per month (billed annually) per user

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://miro.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user
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Product Details

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro is used to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle.

A Miro board displays hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.

To learn more, please visit https://miro.com

Miro Features

  • Supported: Drawing
  • Supported: Marker Colors
  • Supported: Mind Mapping
  • Supported: Templates
  • Supported: Drag-and-Drop
  • Supported: Voting
  • Supported: Commenting
  • Supported: CMS Integrations
  • Supported: Sharing
  • Supported: In-Browser
  • Supported: Desktop App
  • Supported: Mobile App
  • Supported: Collaborative Editing
  • Supported: Task Management
  • Supported: Notes and Comments
  • Supported: Styles and Themes
  • Supported: Image Import
  • Supported: Custom Icons
  • Supported: File Formats
  • Supported: Cloud Storage Integration
  • Supported: Mobile Application
  • Supported: Desktop Availability
  • Supported: Status Updates
  • Supported: Instant Messaging
  • Supported: Activity Feed
  • Supported: Notifications
  • Supported: Comments and Voting
  • Supported: Discussions
  • Supported: User Directory
  • Supported: Online Status of Coworkers
  • Supported: File Sharing
  • Supported: Document Collaboration
  • Supported: Version Control
  • Supported: Tagging
  • Supported: Knowledge Base
  • Supported: Surveys
  • Supported: Task Management
  • Supported: Calendar
  • Supported: Search
  • Supported: Mobile
  • Supported: Multi-Language Support
  • Supported: Moderation
  • Supported: User, Role, and Access Management
  • Supported: Performance and Reliability
  • Supported: Integrated Communications
  • Supported: Native Communications
  • Supported: Board Overview
  • Supported: Screen Sharing
  • Supported: Pre-made Templates
  • Supported: Custom Templates
  • Supported: Required Hardware
  • Supported: Bring Your Own Device
  • Supported: Permissions
  • Supported: Talktrack

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Miro Videos

Miro Talktrack - Async Work Feels Like Together-Work
Building a Customer Journey Map With a Team
Hosting a Retrospective in Miro

Miro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish, French, Spanish, Japanese, German

Frequently Asked Questions

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro starts at $10.

Mural, InVision, and Lucid Visual Collaboration Suite are common alternatives for Miro.

Reviewers rate Configurability highest, with a score of 9.8.

The most common users of Miro are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6852)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to enhancing presentations with visual cues instead of traditional slides. The platform aids in efficient sprint planning and project management while aligning teams effectively. Users have harnessed its GenAI features for creating diagrams, compiling meeting notes, and conducting design tasks such as mapping user flows and journeys. Miro also serves as a crucial tool for customer research activities, from initial planning and note-taking to the final synthesis. Moreover, it caters to virtual collaboration needs by supporting design reviews, workshops with external customers, and fostering knowledge sharing within design teams.

Template Variety: Users have expressed appreciation for Miro's diverse range of template layouts tailored to different project needs, enhancing creativity and organization. The platform's extensive template options cater to various preferences and requirements, offering a wide selection to suit diverse project scopes and styles.

Real-time Collaboration: Reviewers have highlighted the platform's real-time engagement and updates as beneficial for fostering teamwork across different time zones, facilitating efficient collaboration and communication among team members. This feature ensures that all stakeholders stay updated with the latest developments promptly.

Effective Tools: Many users find the AI delete background tools effective for sketch uploads, significantly improving the overall user experience by simplifying tasks like image editing. The tool streamlines workflows and enhances productivity when working on visual content within the platform.

Performance Issues: Reviewers have frequently reported significant performance problems with large boards taking a long time to load, negatively impacting the user experience. This issue hampers productivity and frustrates users trying to work efficiently.

Limited Drawing Capabilities: Users find the drawing capabilities, especially for shapes, to be restrictive and have requested more variety in shapes and the ability to save brand colors. The current limitations hinder creativity and design flexibility on the platform.

Difficulty in Board Organization: Some users express confusion when organizing boards by department, struggling with determining the correct placement for new boards. This lack of clarity disrupts workflow efficiency and makes it challenging to maintain an organized workspace.

Attribute Ratings

Reviews

(1-25 of 4566)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
Primarily use Miro for: -Brainstorm, collaboration sessions especially when part or all of the team is dispersed -Collecting and documenting key processes for training or future enhancements -Organizing project or annual team/individual goals -Organizing requirements for new projects or statuses The main challenges we face are how to connect teams that are remote and dispersed in a collaborative and easy to use digital workplace.
  • Visual representation
  • Brainstorming/whiteboarding
  • Process design
  • Documentation
  • Recording of sessions within Miro
  • Easier management of team access
Well suited for remote collaboration or process development. Less suited for final design or presentation design. Again, I think the main benefits are connecting disparate or hybrid or remote collaborators in an easy to use and intuitive work space. I think the built in presentation functionality is good for internal meeting but less polished or easy to navigate for more formal use
Score 7 out of 10
Vetted Review
Verified User
Incentivized
A lot of different teams use Miro in different ways - but I would say the main uses are for Digital Whiteboarding, Collaboration and Documentation. It solves the problem of being able to keep a digital record of conversations and decisions and have a place that everyone can access and see everything.
  • allows plug-ins and connections with other applications
  • management of sharing and security across people
  • easy for anyone to learn and use basic capabilities - but also has a lot of great advanced features for those that want to learn
  • not easy to find and organize all of the boards you have access to
  • not easy to find content within a board if the team has put a ton of stuff in there. almost becomes a digital mess sometimes
  • sometimes performance is an issue
It is a great tool to use when meeting with a group over videoconference to collaborate and brainstorm together. It is also great for non-realtime collaboration and allow teams to work together in the same area, but not necessarily at the same time. Also great for capturing feedback from customers in non-real time.
May 23, 2024

Miro Review.

Hannah Oakley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro to review the priorities and status of roles in our office daily. We are an IT staffing company and can showcase deals and potential deals through regular updates to our Miro board. In a metric-focused role, we must continually update Miro with our specific progress in terms of submitted candidates, interviews, feedback meetings, etc.
  • Allows for regular updates.
  • Easy editing.
  • Collaboration.
  • Although I make updates to Miro daily, I don't use it extensively enough to be able to note any changes that should be made.
When used as a tool for seamless collaboration, Miro is a highly functional tool that allows for continuous and accurate communication throughout the day and throughout different offices. It can be used as a touchpoint and overall status update to eliminate unnecessary conversation that can be easily accessed for solutions or updates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I really like using Miro for its great features, which help us rapidly develop our projects. And this is only possible because of how easy using Miro is which makes brainstorming and collaboration a breeze. It also allows us to easily summarize our project ideas on a whiteboard and add sticky notes for any additional or important comments.
  • Provides numerous templates and the ability to customize them.
  • Can easily integrate with keynote and notion.
  • Can export the whole whiteboard for later use.
  • Users can add sticky notes to add additional comments.
  • Improve the time it takes to import a whiteboard from an existing file.
  • And it is not a drawback but they should add more templates.
Collaborating remotely can be a big hassle if you don't have the right tool. For example, you may need a file-sharing platform, a platform to hold your meetings, or simply a whiteboard to share your ideas. All of these are available in Miro and at a much lower price compared to the individual platforms.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Product Folks use Miro to build a quick story around user journeys, flow charts for backend processes and sometimes to just brainstorm ideas. In the case of user journeys, we can hyperlink the entire journey so that for anyone viewing the flow, assistance is not needed. They can keep clicking on the flow and understand how the user is going to experience the overall journey. Another big use case is competitor benchmarking where all relevant screens from competing apps are put in one place. Gives a great insight into how multiple players in the market are trying to solve similar problems.
  • Ability to handle extremely large canvas size
  • Integration with other Apps and Plus ins
  • Auto alignment and sizing guidance
  • With regards to text size at a given zoom level, once the board is initiated at a certain zoom level, it becomes very difficult to change the level.
  • During screen sharing, Miro often goes into 'syncing' mode. The lag is pretty high a lot of times.
  • Wireframe library is not so great currently.
Best suited when a large amount of visual data needs to be communicated. One can easily add 100s of images and it will still function pretty smoothly.

Some of the users try using it for getting a wireframe or tracking progress or as document creator. After intese efforts the outcome does look prettier but from business perspective it does not make sense to put so much effort just to improve aesthetics. Might make sense for organisations who need to show these to clients on a regular basis.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Miro for all sorts of activities, it's the main tool I use to plot out user flows, basic wireframes, user testing, research, planning, presentations, workshops, etc. It's my all-rounder tool that lets me to easily group and organise informatoin in a visual manor.
  • Ability to create and group content visually
  • Creating flows is seamless with the simplicity of creating shapes and anchoring to eachother.
  • Conducting workshops is fantastic and it allows for easy collaboration.
  • This is more a user problem, but I find I can have very messy miro boards, and at times I'm not sure the best way to organise them - have everything in one project or create several projects for different tasks?
  • I would like the ability to add larger images, as at times I have screenshots of web pages and Miro doesn't accept them past a certain pixel dimention.
Miro is very well suited all-around tool for any stage of a research project; if you need to brain-dump thoughts, ideas, images, etc on paper, this is perfect tool for that. I am currently crafting a complex survey using Miro, and I like being able to plot out questions, the ease of organising and re-organise questions if needed, anchoring questions to eachother to plot out the various flows and interactions; it's a really nice simple tool to plot out various research activities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro for as much as possible. Anywhere I would previously have used a keynote, I have transitioned to Miro. I also use Miro as an agenda tool for my triad meetings. I house in that board a running calendar of key gates and dates as well as daily agendas.
  • Collaboration
  • Presenting
  • Meeting agenda
  • One stop shop
  • Integration with keynote, ability to import presentations
  • More useful tool integrations
  • A suped up Kanban chart feature with more abilities
Miro is very well suited for presentation, anywhere I would have previously used a keynote it is a lot more efficient to use a Miro board. Collaboration is my favorite part, the commenting features and being able to have multiple people working in a Miro board at once. It might be less appropriate for more formal presentations as the scrolling from slide to slide can be off putting to some.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Miro is my go-to tool for initially capturing notes, research, conversations, and anything that's important to seed understanding for a project. Then I'll be using it day to day for discovery activities with stakeholders to understand target users and problems and identify pain points and needs, categorize disparate chunks of information, prioritize needs, explore potential solutions prioritize solutions and ideas, build conceptual and information models, creating wireframes for exploration and feedback design retrospectives I'll also use Miro for online versions of activities for design workshops, bringing the team together.
  • Rapid capture of feedback and ideas.
  • Creation of lo-fi mockups of potential solutions.
  • Collaborative iteration over ideas.
  • Organizing messy information into an understandable structure.
  • Enables everyone to participate.
  • Consistency of icons/images in IconFinder.
  • Prototyping tools could do with a revisit.
  • Consistency of scale between different boards, making it easier to copy/paste between.
I'll often use Miro to capture as-is journey maps as a sequence of screenshots (or sticky notes) and then invite users and stakeholders to add notes about pain points, feelings, and thoughts, as the basis for extracting user needs and system vocabulary. I can easily arrange pain points, needs, or ideas ready for participants to vote, score and re-order them according to priority. Getting feedback on wireframes and comparing differences is easy, both live and asynchronously. Sometimes the icons and prototyping elements available in Miro are limiting and distracting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Collaborative creation of systems diagramming, project planning, and 'whiteboards' for sprint planning and retrospective reviews. It is incredibly helpful to be able to review and work in real-time with an easy-to-use UI.
  • Ease of diagramming.
  • Allowing for team ideation and voting.
  • Importing/pasting of outside content.
  • Rotate objects.
  • Snap objects to grid - both shapes as well as better auto-organization.
  • Offline mode.
I have appreciated it for general diagramming for systems engineering, as well as use as a general white board where I can drop content from other sources while making connections and dropping comments. It has also been useful as a dynamic and collaborative calendar for project planning. I have begun using it as a tool for fault tree analysis, but it could still use some additional organizational guard rails to make it easier to not end up with a messy diagram.
May 21, 2024

Miro is a Must!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Miro has helped us collaborate, brainstorm and visualise strengths, weaknesses, opportunities and threats in our operations. It then helps us visualise and map out our relevant strategy.
  • Brainstorming
  • Workflows
  • Mind map
  • Process improvement
  • Easier integration into microsoft suite
Brainstorming
Strategic planning
Business improvement modelling
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Idea brainstorming
Workflow definition and explanation
Process guidelines
  • Explaing Product workflows and scenario mapping
  • Team collaboration for distributed teams
  • Miro has intuitive UI to add/edit elements
  • Zoom-in and zoom out views
  • Importing slides in an editable content (not as picture)
  • More templates for idea sharing and brainstorm exercise
  • Voting as a capability for team to vote their choice on any item
Miro works well for distributed team, where members are joining from different locations and are present in different timezones. It makes it easy to share ideas and workflows. It has all the good things needed for a whiteboarding session, but is better than a board because it is easily shareable, allows content movement and much more, while not requiring to erase content to make room for more.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Miro in discovery phases of projects. I often use Miro when I need to storyboard, create process flows, capture big themes and goals, align on product roadmap, etc.. It's a helpful tool for 'whiteboarding' remotely and creating a space that fosters collaboration with providing easy to use templates.
  • I love the different templates that are available; I often use the product roadmapping ones. It saves a lot of time already having the stucture in place and then just dropping in the relevant information and adjusting based on the product.
  • Cross collaboration - it's helpful when more than 1 person can be in there at the same time also updating the boards to provide async updates.
  • A way to duplicate cards but the updates stay async if they are in more than 1 place.
Miro has been a lifesaver for remote working. It always my remote teams to easily do whiteboard sessions and ideation sessions way more conveniently.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I collaborate with my team in many different ways. User story mapping, activity planning, and roadmaps are a few use cases.

I've used Miro to help manage everything from large multi year technology migrations to small projects that are finished in a week.
  • Multi user collaboration
  • Help meet organize my data
  • Make it easy to share with others
I've been a fully remote worker for over 15 years. Miro has been a great tool to help bring me closer to my team during collaboration sessions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There are multiple use cases:
- Brainstorming with teams on innovation, capability development, or roadmapping
- Project Management uses that allow me to incorporate other ideas and visuals into the flow of kanban or otherwise
- Process mapping
- Cloud architecture

There are more - essentially what I’ve found is that it is somewhat of a user friendly version of a variety of other tools such as lucid chart, trello, visio and more
  • Collaboration
  • Digital / Virtual brainstorming
  • Variety of options and AI integration
  • Leveraging AI to prompt ideas and generate a board or variety of elements for the board - this may already be deployed, but I haven’t seen access to it yet. It would accelerate the time to set up and get started
  • icons are always a thing in collaboration and even consulting. It would be really neat to drop an example style of an icon in, and have Miro convert all pre-existing icons to a template style dropped in. Not sure how this would be accomplished but I imagine the fidelity of users would increase if organizations had an easier time doing something like this or similar
  • The biggest barrier I’ve learned from using Miro with others is simply the adoption element. For some reason people see it as “yet another tool to learn and stumble around figuring it out” - Miro has done a good job walking through how to use it, but there’s still that hurdle of people adoption to get through. I’m not sure how this gets accomplished, but maybe something to think about - “how to make it easier"
Most appropriate - in tactical planning or operations. As I’ve listed before; project management, collaboration, brainstorming, innovation hubs, process mapping, technical architectures, etc etc

Less appropriate - maybe not the best for executive meetings or with showing anything to the c suite. I don’t think any of the c suite would ever use Miro, per se; though I’ve had luck using it with VP level individuals at fortune 500 companies. But again, wouldn’t use it for, say, a quarterly earnings presentation :)
Greg Stern | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Team alignment sessions, team planning, retrospectives, diagramming, swim lane process mapping, use cases, kanban boards, digital whiteboard sessions, voting
  • Team engagement via zoom to co create content
  • Kanban process step of work
  • Digital whiteboard that brings together a variety of content together from images, slides and stickies and additional comments
  • Group voting
  • Go from virtual planning to structured planning sync with tools like smart sheet or Jira
  • Sync with Microsoft todo for tasks
Perfect for co creation of content in virtual meetings

Not ideal when need structured content,
such as a critical path analysis or syncing with 3rd party systems
May 18, 2024

I love Miro!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Some teams use it more than others, as it is not a required tool for most teams to function. Miro is used for brainstorming, housing retrospective notes (for example, start/stop/continues), to keep track of personal development, and to structure team huddle/meeting dynamics. Personally, I use Miro to improve and keep team meetings on task and more structured, to organize notes regarding personal career development, and to map out various aspects of any particular project I am working on. It's my favorite tool we have at my job.
  • Collaboration across multiple people in a meeting
  • Flexibility/Customization to be used in the best way for any particular user
  • Sticky notes are simple, yet effective
  • Images saved as JFIF cannot be uploaded to Miro because Miro does not accept JFIF format, which is frustrating because JFIF is a type of JPEG image
  • Stickers and emojis are limited
  • When selecting multiple objects, instead of filtering by object *type* (image, shape, sticky note, connection line), it would be helpful if Miro could also have the option to instead break them down into individual objects. (For example, if I select 3 shapes and an image, sometimes I want the option to select one very specific shape instead of all the shapes at once).
Miro is best for brainstorming, hosting start/stop/continues with the whole team, keeping track of to-do lists, managing personal development, and serving as a virtual "message board" or "bulletin board" (I like encouraging my teams to add personal photos, inspiration, and personalization to their "section" of the team board so it can take the place of desk personalization when we used to be in office).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use it for a few things. 1. Ideation - Diagramming how things might work or how a process may function 2. Process mapping - Lean Six Sigma process mapping (Especially swim lane diagrams 3. Leading meetings 4. Quarterly planning and mapping of when tasks will be completed. 5. General visual note-taking.
  • Allows freedom to go from idea to idea, no matter how big.
  • It's easy to scale and click on things.
  • Adobe illustrator-like keyboard shortcuts! I love them.
  • Thumbnails for projects are not very helpful.
  • Organization of folders, and the process of moving things to folders is weird.
  • I've had two people accidentally join my team when I share a board with them to view. It feels scummy. Please make that UI more clear when they make an account to view something. It should not be able to happen without the account owner selecting it to be an invite.
MIRO is ideal as a one-stop shop for visual diagramming. It has many uses in leading remote workshop facilitation without compromising on its beauty. It plays fairly well with others, especially if you go with the more expensive plan if you need to import and export things. I've used VISIO, lucidchart, and iGraphx extensively, and every moment I have to use those, I wish I was using MIRO.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it to keep track of our current business. I work in recruiting so we use it to keep track of what roles we are working on and what candidates have been shown to a manager. It also helps us keep track of interview times and offers made. We add updates to it daily. Our team is also hybrid so it helps us continue seamless communication even when we are not in the office together.
  • Customizable dashboard
  • Shapes and grid lines
  • Undo mistakes
  • I would love to default to the hand that allows me to move the dashboard
  • Zoom out glitches
Miro is well suited to developing business today. You can make it what you need. It allows for a variety of layouts. It is also helpful to use for remote or hybrid teams because the access can be shared. It also shows real time updates and has a decent load time.
Joshua Rodriguez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro to help design our website navigation and template along with our full inbound workflows. Miro makes it easy to do quick mockup designs and to build out long, detailed tree branches of steps that allow us to see our full scope and process at a glance. I enjoy the easy interface and elements given to build things out that Miro offers compared to other similar tools I've tried.
  • Allows for easy to build workflows to map out the entire step by step process of our marketing inbound strategy.
  • Helps us build out mockup webpage templates to quickly review new page builds and modifications that we want to implement.
  • Some of the font selection elements are a bit limited. When doing mockups I can't choose my on fonts so it can be hard sometimes to get a 1:1 visual of how things will look.
Miro is a great tool for marketing teams to use to help scale out their entire inbound and outbound process. For us, we were able to outline each and every step for review to make sure that we weren't missing potential lead opportunities. It's also a great tool for page mockups where everyone can jump in and design together.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Miro is an excellent tool for quick and effective simultaneous collaboration. It's a good illustration tool at its core, but beyond most other illustration tools it combines the usual extended toolset of diagram widgets and such with seamless mechanisms for sharing a canvas with others remotely.

We use it primarily for mind-mapping exercises, workflow brainstorming and illustration, and (as part of our agile process) decomposition of project goals into successively smaller chunks to identify Epics, Features, and Stories.
  • Quickly and smoothly shifting around multiple components in an illustration without needing to "clean up" fiddly bits (e.g., connections being broken or whatnot)
  • It might not seem like a large point, but the smoothness and fluidity of zooming in and out is a huge factor in not breaking focus
  • Browsing for additional diagramming widgets for a given session is simple and intuitive
  • The one aspect which kept the rating a "9" instead of a "10" is that I wish the general sense of fluidity and intuitiveness extended to being able to find previous diagrams. For some reason that's the one aspect which remains classically 'clunky'.
Miro is excellent for collaborative brainstorming, mind-mapping, the sorts of creative open-ended work which is key to the early stages of a project (and/or the initial stages of solving a complex problem).However once a particular effort has "matured" from 'planning the work' to 'working the plan', I would not necessarily use Miro; e.g., for generating official flowcharts, or for ongoing management of a Gantt chart, etc.

The best tools in these downstream contexts are niche products which incorporate context-specific constraints and guardrails.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro to plan out creative campaigns visually. Since my department is so large and widespread, we have files and documents in many places. Displaying and connecting all of them in Miro shows leadership and colleagues how much work goes into our creative work. In addition to internal uses, as I mentioned, I also use Miro to collect information from collaborative brainstorming activities with colleagues outside of our department. Sometimes, this transfers in-person activities into Miro (to reference later), and occasionally, it's for people who can't attend an in-person brainstorming session.
  • Allows me to visually show process work, quickly.
  • Allows many others to participate (with minimal learning curve).
  • Allows non-creatives to contribute in engaging ways.
  • Text tool variations could be improved/streamlined.
  • I wish there were more built-in/on-screen tools (with a customizable toolbar for new Miro users).
  • More templates.
Miro is very well suited for large companies with leadership that can be hard to track down. We can create activities and prompts in Miro that people can contribute to whenever they have free time. It seems less appropriate at times just because non-creatives aren't as comfortable with the way the toolbar is displayed.
Jeff Newton | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I lead teams of our most seasoned sales engineers focused on long-term direction of product and solution development. We use Miro extensively to brainstorm and flesh out ideas to increase sales, expand marketshare and gather more customer walletshare. Each team in regularly engaged in discussion guided by Miro boards that expand the discussion beyond the current.
  • Provides a board for idea sharing that mimics the face-to-face experience
  • Enables Wide Open Whiteboarding (WOW) and Design Thinking
  • Exports information shared into spreadsheet format for analysis
  • The Windows app times out too quickly, causing numerous re-logins to have to be completed in a day
  • Need more capability to use images without having to leave the app (kind of like Word does)
  • Flexibility for things like the timer, post-its, boxes, etc. to be moved on the screen, perhaps working across multiple screens.
In our current hybrid work situation and with current limitations on travel budget, Miro enables teamwork through shared boards and functions like design thinking. It's less valuable when many edits are required and/or limiting the participants to a certain amount of time to brainstorm because there's no ability to lock-down the board in mid-session.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro for collaborations, present research and design, Retro, brainstorming and workshop sessions.
  • Collaboration
  • Templates
  • Talktrack, for recordings
  • Could improve on the charts feature can be better
We use Miro for collaborations, present research and design, Retro, brainstorming and workshop sessions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
As an ideas whiteboard to collect and organize data that can be shared with work colleagues.
  • Mind maps
  • Organize information
  • Combine images with information
  • Easier way to create slide deck
  • Options for panning, left click is more natural
  • Integrate with OneNote and other Office tools
Great for storing information and creating mind maps, storyboards and such.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We have a dispersed team that uses collaborative quarterly planning.
  • Provides sharing options like permissions, starting view, an visibility to customize the experience
  • Visual icons for major functionality
  • Mirrored availability across web, app, and mobile
  • Linked objects (grouped or linked with an arrow) don't have a meta relationship that you can take actions on, i.e. trace an arrow, edit a group
  • Export to Excel, Paste to Excel still requires a transformation at the destination
Miro is great for a virtual meeting that requires a visual collaboration space. It is not recommended for integrating content from the native app to 3rd party applications (limited to embed, limited data cleaning)
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