Miro: If you're not already using it you're missing out
May 14, 2024

Miro: If you're not already using it you're missing out

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is an excellent tool for quick and effective simultaneous collaboration. It's a good illustration tool at its core, but beyond most other illustration tools it combines the usual extended toolset of diagram widgets and such with seamless mechanisms for sharing a canvas with others remotely.

We use it primarily for mind-mapping exercises, workflow brainstorming and illustration, and (as part of our agile process) decomposition of project goals into successively smaller chunks to identify Epics, Features, and Stories.
  • Quickly and smoothly shifting around multiple components in an illustration without needing to "clean up" fiddly bits (e.g., connections being broken or whatnot)
  • It might not seem like a large point, but the smoothness and fluidity of zooming in and out is a huge factor in not breaking focus
  • Browsing for additional diagramming widgets for a given session is simple and intuitive
  • The one aspect which kept the rating a "9" instead of a "10" is that I wish the general sense of fluidity and intuitiveness extended to being able to find previous diagrams. For some reason that's the one aspect which remains classically 'clunky'.
  • Usage of Miro has enabled us to more quickly reach "shared understanding" and "collective buy-in" during planning & exploratory efforts than we were able previously with other tools. I would guesstimate it saves 3-5 days per major project.
Miro's capabilities around enabling workers in remote locations to easily and effectively collaborate is the product's key differentiation and what makes it stand out as the platform of choice over its competitors.

Our overall effectiveness at remote collaboration was greatly enhanced with the adoption of Miro into our working environment.
Each of the above products is also used in our environment, and has individual selling points:
- Microsoft Visio is suitable for diagramming and flowcharting,
- Microsoft Powerpoint is suitable for creating an illustrated narrative, and
- Microsoft Teams is good for asynchronous communications and has a few synchronous features (such as a 'whiteboard')

Miro however combines most of these in synergistic strength: Its synchronous capabilities far exceed MS Teams while enabling both narrative illustrating as well as general diagramming.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is excellent for collaborative brainstorming, mind-mapping, the sorts of creative open-ended work which is key to the early stages of a project (and/or the initial stages of solving a complex problem).However once a particular effort has "matured" from 'planning the work' to 'working the plan', I would not necessarily use Miro; e.g., for generating official flowcharts, or for ongoing management of a Gantt chart, etc.

The best tools in these downstream contexts are niche products which incorporate context-specific constraints and guardrails.