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Miro

Miro

Overview

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development…

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Recent Reviews

Miro is a Must!

9 out of 10
May 21, 2024
Incentivized
Miro has helped us collaborate, brainstorm and visualise strengths, weaknesses, opportunities and threats in our operations. It then helps …
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TrustRadius Insights

Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

How Miro Benefits Both Teachers and Students in Remote Environments
04:00
How Miro Brings Creative Thinking to New Spaces During the Pandemic
04:39
Improve Remote Team Collaboration: A Miro Online Whiteboard Review
02:22
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Pricing

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1. Free - To discover what Miro can do. Always free

$0

Cloud

2. Starter - Unlimited and private boards with essential features

$8

Cloud
per month (billed annually) per user

3. Business - Scales collaboration with advanced features and security

$16

Cloud
per month (billed annually) per user

Entry-level set up fee?

  • Setup fee optional
    Optional
For the latest information on pricing, visithttps://miro.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $10 per month per user
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Product Details

What is Miro?

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Miro is used to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro's visual workspace enables distributed teams to come together to synthesize information, develop strategy, design products and services, and manage processes all throughout the innovation lifecycle.

A Miro board displays hundreds of collaborators moving through the space as named cursors on the screen designing, contributing ideas, providing feedback, and co-creating together with shared tools and information.

To learn more, please visit https://miro.com

Miro Features

  • Supported: Drawing
  • Supported: Marker Colors
  • Supported: Mind Mapping
  • Supported: Templates
  • Supported: Drag-and-Drop
  • Supported: Voting
  • Supported: Commenting
  • Supported: CMS Integrations
  • Supported: Sharing
  • Supported: In-Browser
  • Supported: Desktop App
  • Supported: Mobile App
  • Supported: Collaborative Editing
  • Supported: Task Management
  • Supported: Notes and Comments
  • Supported: Styles and Themes
  • Supported: Image Import
  • Supported: Custom Icons
  • Supported: File Formats
  • Supported: Cloud Storage Integration
  • Supported: Mobile Application
  • Supported: Desktop Availability
  • Supported: Status Updates
  • Supported: Instant Messaging
  • Supported: Activity Feed
  • Supported: Notifications
  • Supported: Comments and Voting
  • Supported: Discussions
  • Supported: User Directory
  • Supported: Online Status of Coworkers
  • Supported: File Sharing
  • Supported: Document Collaboration
  • Supported: Version Control
  • Supported: Tagging
  • Supported: Knowledge Base
  • Supported: Surveys
  • Supported: Task Management
  • Supported: Calendar
  • Supported: Search
  • Supported: Mobile
  • Supported: Multi-Language Support
  • Supported: Moderation
  • Supported: User, Role, and Access Management
  • Supported: Performance and Reliability
  • Supported: Integrated Communications
  • Supported: Native Communications
  • Supported: Board Overview
  • Supported: Screen Sharing
  • Supported: Pre-made Templates
  • Supported: Custom Templates
  • Supported: Required Hardware
  • Supported: Bring Your Own Device
  • Supported: Permissions
  • Supported: Talktrack

Miro Screenshots

Screenshot of Miro's design sprint templates, used to solve big challenges, create new products or improve existing ones.Screenshot of the Sprint Planning features in Miro, that assists Development Teams in creating a transparent understanding of what can be built and how. Users can run sprints and turn a team into creative and active participants. Today, many organizations use Agile tools to manage software development and other non-IT projects.Screenshot of the PI Planning Template that brings teams toward one vision of what stories to develop. Used to manage a backlog, increase productivity, and build the foundation for a successful PI Planning event. Miro’s PI Planning Template helps to get an overview of any PI Planning event, with step-by-step frames to guide the process.Screenshot of diagrams, concept maps, and system mapping templates used to communicate complex flows and create a shared understanding. Users can check off all the essential steps of the diagramming process and gain a complete overview of operations with Miro's diagramming templates collection.

Miro Videos

Miro Talktrack - Async Work Feels Like Together-Work
Building a Customer Journey Map With a Team
Hosting a Retrospective in Miro

Miro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported LanguagesEnglish, French, Spanish, Japanese, German

Frequently Asked Questions

Miro provides a visual workspace for innovation that enables distributed teams of any size to dream, design, and build the future together. Today, Miro counts more than 60 million users in 200,000 organizations who use Miro to improve product development collaboration, to speed up time to market, and to make sure that new products and services deliver on customer needs.

Miro starts at $10.

Mural, InVision, and Lucid Visual Collaboration Suite are common alternatives for Miro.

Reviewers rate Configurability highest, with a score of 9.8.

The most common users of Miro are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(6852)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Miro has been widely employed for various purposes, including brainstorming and facilitating team discussions. Its use extends to enhancing presentations with visual cues instead of traditional slides. The platform aids in efficient sprint planning and project management while aligning teams effectively. Users have harnessed its GenAI features for creating diagrams, compiling meeting notes, and conducting design tasks such as mapping user flows and journeys. Miro also serves as a crucial tool for customer research activities, from initial planning and note-taking to the final synthesis. Moreover, it caters to virtual collaboration needs by supporting design reviews, workshops with external customers, and fostering knowledge sharing within design teams.

Template Variety: Users have expressed appreciation for Miro's diverse range of template layouts tailored to different project needs, enhancing creativity and organization. The platform's extensive template options cater to various preferences and requirements, offering a wide selection to suit diverse project scopes and styles.

Real-time Collaboration: Reviewers have highlighted the platform's real-time engagement and updates as beneficial for fostering teamwork across different time zones, facilitating efficient collaboration and communication among team members. This feature ensures that all stakeholders stay updated with the latest developments promptly.

Effective Tools: Many users find the AI delete background tools effective for sketch uploads, significantly improving the overall user experience by simplifying tasks like image editing. The tool streamlines workflows and enhances productivity when working on visual content within the platform.

Performance Issues: Reviewers have frequently reported significant performance problems with large boards taking a long time to load, negatively impacting the user experience. This issue hampers productivity and frustrates users trying to work efficiently.

Limited Drawing Capabilities: Users find the drawing capabilities, especially for shapes, to be restrictive and have requested more variety in shapes and the ability to save brand colors. The current limitations hinder creativity and design flexibility on the platform.

Difficulty in Board Organization: Some users express confusion when organizing boards by department, struggling with determining the correct placement for new boards. This lack of clarity disrupts workflow efficiency and makes it challenging to maintain an organized workspace.

Attribute Ratings

Reviews

(1-25 of 2440)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
I really like using Miro for its great features, which help us rapidly develop our projects. And this is only possible because of how easy using Miro is which makes brainstorming and collaboration a breeze. It also allows us to easily summarize our project ideas on a whiteboard and add sticky notes for any additional or important comments.
  • Provides numerous templates and the ability to customize them.
  • Can easily integrate with keynote and notion.
  • Can export the whole whiteboard for later use.
  • Users can add sticky notes to add additional comments.
  • Improve the time it takes to import a whiteboard from an existing file.
  • And it is not a drawback but they should add more templates.
Collaborating remotely can be a big hassle if you don't have the right tool. For example, you may need a file-sharing platform, a platform to hold your meetings, or simply a whiteboard to share your ideas. All of these are available in Miro and at a much lower price compared to the individual platforms.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Product Folks use Miro to build a quick story around user journeys, flow charts for backend processes and sometimes to just brainstorm ideas. In the case of user journeys, we can hyperlink the entire journey so that for anyone viewing the flow, assistance is not needed. They can keep clicking on the flow and understand how the user is going to experience the overall journey. Another big use case is competitor benchmarking where all relevant screens from competing apps are put in one place. Gives a great insight into how multiple players in the market are trying to solve similar problems.
  • Ability to handle extremely large canvas size
  • Integration with other Apps and Plus ins
  • Auto alignment and sizing guidance
  • With regards to text size at a given zoom level, once the board is initiated at a certain zoom level, it becomes very difficult to change the level.
  • During screen sharing, Miro often goes into 'syncing' mode. The lag is pretty high a lot of times.
  • Wireframe library is not so great currently.
Best suited when a large amount of visual data needs to be communicated. One can easily add 100s of images and it will still function pretty smoothly.

Some of the users try using it for getting a wireframe or tracking progress or as document creator. After intese efforts the outcome does look prettier but from business perspective it does not make sense to put so much effort just to improve aesthetics. Might make sense for organisations who need to show these to clients on a regular basis.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I use Miro for all sorts of activities, it's the main tool I use to plot out user flows, basic wireframes, user testing, research, planning, presentations, workshops, etc. It's my all-rounder tool that lets me to easily group and organise informatoin in a visual manor.
  • Ability to create and group content visually
  • Creating flows is seamless with the simplicity of creating shapes and anchoring to eachother.
  • Conducting workshops is fantastic and it allows for easy collaboration.
  • This is more a user problem, but I find I can have very messy miro boards, and at times I'm not sure the best way to organise them - have everything in one project or create several projects for different tasks?
  • I would like the ability to add larger images, as at times I have screenshots of web pages and Miro doesn't accept them past a certain pixel dimention.
Miro is very well suited all-around tool for any stage of a research project; if you need to brain-dump thoughts, ideas, images, etc on paper, this is perfect tool for that. I am currently crafting a complex survey using Miro, and I like being able to plot out questions, the ease of organising and re-organise questions if needed, anchoring questions to eachother to plot out the various flows and interactions; it's a really nice simple tool to plot out various research activities.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Miro is my go-to tool for initially capturing notes, research, conversations, and anything that's important to seed understanding for a project. Then I'll be using it day to day for discovery activities with stakeholders to understand target users and problems and identify pain points and needs, categorize disparate chunks of information, prioritize needs, explore potential solutions prioritize solutions and ideas, build conceptual and information models, creating wireframes for exploration and feedback design retrospectives I'll also use Miro for online versions of activities for design workshops, bringing the team together.
  • Rapid capture of feedback and ideas.
  • Creation of lo-fi mockups of potential solutions.
  • Collaborative iteration over ideas.
  • Organizing messy information into an understandable structure.
  • Enables everyone to participate.
  • Consistency of icons/images in IconFinder.
  • Prototyping tools could do with a revisit.
  • Consistency of scale between different boards, making it easier to copy/paste between.
I'll often use Miro to capture as-is journey maps as a sequence of screenshots (or sticky notes) and then invite users and stakeholders to add notes about pain points, feelings, and thoughts, as the basis for extracting user needs and system vocabulary. I can easily arrange pain points, needs, or ideas ready for participants to vote, score and re-order them according to priority. Getting feedback on wireframes and comparing differences is easy, both live and asynchronously. Sometimes the icons and prototyping elements available in Miro are limiting and distracting.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Collaborative creation of systems diagramming, project planning, and 'whiteboards' for sprint planning and retrospective reviews. It is incredibly helpful to be able to review and work in real-time with an easy-to-use UI.
  • Ease of diagramming.
  • Allowing for team ideation and voting.
  • Importing/pasting of outside content.
  • Rotate objects.
  • Snap objects to grid - both shapes as well as better auto-organization.
  • Offline mode.
I have appreciated it for general diagramming for systems engineering, as well as use as a general white board where I can drop content from other sources while making connections and dropping comments. It has also been useful as a dynamic and collaborative calendar for project planning. I have begun using it as a tool for fault tree analysis, but it could still use some additional organizational guard rails to make it easier to not end up with a messy diagram.
May 21, 2024

Miro is a Must!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
Miro has helped us collaborate, brainstorm and visualise strengths, weaknesses, opportunities and threats in our operations. It then helps us visualise and map out our relevant strategy.
  • Brainstorming
  • Workflows
  • Mind map
  • Process improvement
  • Easier integration into microsoft suite
Brainstorming
Strategic planning
Business improvement modelling
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Idea brainstorming
Workflow definition and explanation
Process guidelines
  • Explaing Product workflows and scenario mapping
  • Team collaboration for distributed teams
  • Miro has intuitive UI to add/edit elements
  • Zoom-in and zoom out views
  • Importing slides in an editable content (not as picture)
  • More templates for idea sharing and brainstorm exercise
  • Voting as a capability for team to vote their choice on any item
Miro works well for distributed team, where members are joining from different locations and are present in different timezones. It makes it easy to share ideas and workflows. It has all the good things needed for a whiteboarding session, but is better than a board because it is easily shareable, allows content movement and much more, while not requiring to erase content to make room for more.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I collaborate with my team in many different ways. User story mapping, activity planning, and roadmaps are a few use cases.

I've used Miro to help manage everything from large multi year technology migrations to small projects that are finished in a week.
  • Multi user collaboration
  • Help meet organize my data
  • Make it easy to share with others
I've been a fully remote worker for over 15 years. Miro has been a great tool to help bring me closer to my team during collaboration sessions.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
There are multiple use cases:
- Brainstorming with teams on innovation, capability development, or roadmapping
- Project Management uses that allow me to incorporate other ideas and visuals into the flow of kanban or otherwise
- Process mapping
- Cloud architecture

There are more - essentially what I’ve found is that it is somewhat of a user friendly version of a variety of other tools such as lucid chart, trello, visio and more
  • Collaboration
  • Digital / Virtual brainstorming
  • Variety of options and AI integration
  • Leveraging AI to prompt ideas and generate a board or variety of elements for the board - this may already be deployed, but I haven’t seen access to it yet. It would accelerate the time to set up and get started
  • icons are always a thing in collaboration and even consulting. It would be really neat to drop an example style of an icon in, and have Miro convert all pre-existing icons to a template style dropped in. Not sure how this would be accomplished but I imagine the fidelity of users would increase if organizations had an easier time doing something like this or similar
  • The biggest barrier I’ve learned from using Miro with others is simply the adoption element. For some reason people see it as “yet another tool to learn and stumble around figuring it out” - Miro has done a good job walking through how to use it, but there’s still that hurdle of people adoption to get through. I’m not sure how this gets accomplished, but maybe something to think about - “how to make it easier"
Most appropriate - in tactical planning or operations. As I’ve listed before; project management, collaboration, brainstorming, innovation hubs, process mapping, technical architectures, etc etc

Less appropriate - maybe not the best for executive meetings or with showing anything to the c suite. I don’t think any of the c suite would ever use Miro, per se; though I’ve had luck using it with VP level individuals at fortune 500 companies. But again, wouldn’t use it for, say, a quarterly earnings presentation :)
May 18, 2024

I love Miro!

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Some teams use it more than others, as it is not a required tool for most teams to function. Miro is used for brainstorming, housing retrospective notes (for example, start/stop/continues), to keep track of personal development, and to structure team huddle/meeting dynamics. Personally, I use Miro to improve and keep team meetings on task and more structured, to organize notes regarding personal career development, and to map out various aspects of any particular project I am working on. It's my favorite tool we have at my job.
  • Collaboration across multiple people in a meeting
  • Flexibility/Customization to be used in the best way for any particular user
  • Sticky notes are simple, yet effective
  • Images saved as JFIF cannot be uploaded to Miro because Miro does not accept JFIF format, which is frustrating because JFIF is a type of JPEG image
  • Stickers and emojis are limited
  • When selecting multiple objects, instead of filtering by object *type* (image, shape, sticky note, connection line), it would be helpful if Miro could also have the option to instead break them down into individual objects. (For example, if I select 3 shapes and an image, sometimes I want the option to select one very specific shape instead of all the shapes at once).
Miro is best for brainstorming, hosting start/stop/continues with the whole team, keeping track of to-do lists, managing personal development, and serving as a virtual "message board" or "bulletin board" (I like encouraging my teams to add personal photos, inspiration, and personalization to their "section" of the team board so it can take the place of desk personalization when we used to be in office).
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro to plan out creative campaigns visually. Since my department is so large and widespread, we have files and documents in many places. Displaying and connecting all of them in Miro shows leadership and colleagues how much work goes into our creative work. In addition to internal uses, as I mentioned, I also use Miro to collect information from collaborative brainstorming activities with colleagues outside of our department. Sometimes, this transfers in-person activities into Miro (to reference later), and occasionally, it's for people who can't attend an in-person brainstorming session.
  • Allows me to visually show process work, quickly.
  • Allows many others to participate (with minimal learning curve).
  • Allows non-creatives to contribute in engaging ways.
  • Text tool variations could be improved/streamlined.
  • I wish there were more built-in/on-screen tools (with a customizable toolbar for new Miro users).
  • More templates.
Miro is very well suited for large companies with leadership that can be hard to track down. We can create activities and prompts in Miro that people can contribute to whenever they have free time. It seems less appropriate at times just because non-creatives aren't as comfortable with the way the toolbar is displayed.
Shelbie Hasbrouck | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have several use cases for Miro. First and foremost, it is my whiteboard tool. Anytime I would have used a whiteboard in the office and need to do so remotely, I open up Miro. It's great for brainstorming, mind mapping, building charts, graphs, and process documentation, especially in the early phases when I'm not exactly sure what I need. I really like the stopwatch functionality built in and the talk tracks as well. It allows me to facilitate a meeting and stick to strict timings and/or build a board and asynchronously iterate on it by recording talk tracks.
  • Brainstorming and iteration
  • Process documentation
  • Meeting Facilitation
  • adding shapes to a process map that spans more than one swimlane (Miro automatically adjusts my swimlanes and I don't want that)
It's great for any scenario where you need to work collaboratively to build something unknown.
Mateus Mateus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I'm from the customer experience and customer marketing team, so I use Miro a lot for countless demands. In my routine, I constantly need to use Miro to create user journeys, investigate bottlenecks and consolidate information, presentations to internal teams, brainstorms, service flows, as well as teamwork. Overall, my use case is to constantly analyze and improve our customers' experience.
  • building user journeys
  • brainstorms
  • team work
  • presentations
  • presentations
  • presentations
As I work with customer experience, my demands are centered on analyzing customer behavior. Construction and analysis of journeys, ideation of new journeys, investigation and consolidation on a board for presentation, brainstorms to find new solutions, construction of personas, guided presentations. Demands that require a visual and interactive solution, Miro is the perfect tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Miro with cross functional project teams to capture shared assets and individual inputs from different team members.
  • Simple controls that are easy to get started with
  • Infinite canvas
  • Use of frames
  • Ability to show/hide content
  • Restricting the ability for participants to unintentionally manipulate parts of the board that are meant to be static
  • Integration with PowerPoint
  • Layers within frames
Miro is a great tool for Design Sprints with virtual team members, scoping new projects, Brainstorm exercises, getting feedback on prototypes and independent process mapping. Miro is not as well suited for real-time process flow creation due to how the table feature reacts to objects when placed within a cell.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Miro for brainstorming and ideation, to generate and organize ideas collaboratively and create mind maps to organize our thoughts. Additionally, it serves as a project management tool, helping us plan and track projects, assign tasks, and --less often-manage workflows. Sometimes, we also use Miro for customer journey mapping, to analyze and improve the customer experience journey.
  • Visual collaboration on diagrams, charts, and other visual content in real time.
  • It facilitates design thinking workshops.
  • Roadmaps and timelines planning.
  • Improve the mobile app to offer a smoother and more intuitive user experience.
  • Expand the library of templates for different use cases and industry-specific cases.
  • An offline mode that allows users to access and work on boards even when they don't have an internet connection, with changes syncing once they reconnect.
I'd recommend it for brainstorming and ideation, visual collaboration and mind mapping across teams based in different locations. I haven't seen the tool adopted for project management. It has capabilities for planning and tracking projects, assigning tasks, and managing workflows but I have never seen Miro utilized for those purposes in our company.
May 01, 2024

Miro is amazing

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Miro is the best tool I have found for supporting hybrid, global, teams brainstorming and collaborating on strategy and innovation. I also enjoy the wide variety of integrations with other collaboration platforms like Microsoft teams, WebEx, and slack. The templates are particularly important in an agile environment that encourages input from all stakeholders.
  • Design thinking templates
  • Cross-functional collaboration
  • Facilitation
  • Easier exporting
  • Single sign-on complexity
Recommended for group participation. The real-time collaboration feature is the most enjoyable aspect of groups. It's especially nice that you can turn off other users cursors and lock elements of the board.
I would not use it as an individual trying to capture notes.
Desmond Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use Miro daily to break down business processes in unison with the agile work-stream. Some coworkers are visual learners, by using Miro, I am able to document outcomes, tasks and to-dos via result chains using Miro. Miro allows me to simplify the process of ironing out work to be done, and providing a visual representation of the process for both review and publication. Before Miro, I used a pen and paper, now I am able to document the way I think, or work with co-workers, and document they way they think visually. The tool is valuable, and work-life is made simpler using Miro.
  • Result chains
  • Process documentation
  • Applying thought to screen
  • Works with the Jira tool
  • My needs have not outgrown Miro, and it does everything I need it to do very well
We document "quarter at a glance" using Miro. Whether you use Miro or not, working with an experienced Miro user can simplify the process and allow you to document your thoughts on the fly easily and easily modify as needed. My typical experience with Miro always ends with a pretty picture easily explaining what needs to do be, and the steps needed to do it. We also run "retrospectives" with Miro, and the tool makes it seamless.
Davida Ginter, M.Sc. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Miro to sketch Product flow, User flow, and UI/UX of our product. I like to visualize for my developers how our product should behave and function based on requirements. I use it on a weekly basis, either iterating the sketches or referring to them in our different product documents.
  • Easy navigator and board visibility
  • Common shapes and elements that I need to use are available
  • Resizing makes it very flexible
  • I'd love to see Grammarly (or some sort of autocorrect tools) on top of Miro
  • Arrows and lines are not easy to use and sometimes drag my frames
  • I'd love to see more real product shapes and full components (not just buttons)
  • Benchmarking please! ideas for wireframes etc
It's suited to visually represent user flows and product UI/UX. I like how realistic it could look when I visualize a product interface.
I also like to use it for brainstorming, when everyone can access and put their notes on a shared board.
It could be enhanced in that sense and allow more collaborative options such as voting
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We do a lot of collaborative creative work - web page wireframes, design thinking activities, usability research note-taking, and design sprint planning. We also have considered it for project management using Kanban but decided to use other tools for that.
  • Generating sticky notes - most people can figure that out w/ no/little orientation
  • process diagraming - this has gotten much better in the last year
  • wireframing websites and user interfaces
  • icons - they used to stink, but now they are WAY better - a small but important thing
  • Some objects that support text don't support formatting (i.e. bullets) and that can be annoying, especially when you don't test it first and then all of the sudden you need them. I wouldn't expect support for stickies, but pretty much all other objects.
  • the product is doing a really good job of releasing new features, i'm not really sure I have more suggestions
Miro is a great tool for group collaboration and design thinking activities. It's also a wonderful tool for wireframing and prototyping.

It's not quite yet fully supportive of interactive prototypes though, that's the direction I'd like to see it go. Something akin to Adobe XD's capabilities in that space.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Miro for designing chatbot conversational flows. The product addresses the need for user experience (UX) documentation to be consumed by designers, developers, managers, product owners and other business stakeholders. After a discovery process, the UX designers create the conversational flows by emulating either the interface for the company app or for WhatsApp using components drawn on Miro, combined with other elements representing the steps of the interaction, such as decisions, transference to human attendants and many more.
  • Offer unlimited space on their boards
  • Enables colaborative work
  • Provides conversion of content to other formats
  • It keeps dislogging from time to time and relogging on is time consuming
  • Large boards take a long time to load
  • The drawing of shapes is quite limited
It is suited for interactive activities involving the team, such as brainstorming or card sorting sessions. It is less appropriate in situations in which the content to be created or discussed is very large, because this may cause Miro to become extremely slow, impairing the agility of the work in progress.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Miro to help map out organizational processes and documentation. We also have used it for trainings and wireframes! Its been a great versatile tool for our company and its something that we use daily. We are able to permission out board sharing on a per role basis and its been key for organizing our boards.
  • Organization
  • Templates
  • Collaboration
  • Different Shapes
  • Saving Brand Colors
  • Deleting out presaved colors
Miro is a great tool for those wanting to map out and document company processes. They have predefined templates you can use to start but the tool is also flexible enough that you can make your own process flow fairly easily. It is great for both onboarding but also for just presenting our new ideas.
April 20, 2024

Miro & Me

Kendall Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
The Learning & Development team in my organization utilizes Miro for both team development and project mapping. It is almost paramount for collaboration given how global we are and how extensive our content development goes. From year-in-review activities to goal planning, it helps us see where we are both individually and collectively in our thoughts. The various non-work features, such as timers and background music also help us to feel more comfortable and relaxed while participating in said activities. Miro provided a very innovative way to lay out thoughts and perspectives whether they are built from the ground up or are pre-established notes/call-outs that can be voted on.
  • There is a wonderful variety of template layouts relevant to project needs
  • Project access and organization are paramount to ensuring the right people see the right things
  • Miro promotes both real-time engagement and updates to make sure people in other time zones can access the most updated information
  • If the organization has boards divided up by department, it can be confusing to know where to put a new board/how to make sure it winds up in the correct place for teammates to access based on their permissions
  • In some cases, users may not understand the best template to use to meet their needs. For example, I used the mind-map template frequently, but a colleague had no clue how to use it and felt there was no hint or "pro-tip" on how they could benefit from using it.
  • This is purely aesthetic, but if more colors could be implemented into things like the sticky notes, that would be great. Sometimes, there were more people working on a project than there were colors available to differentiate between who was sticking what feedback in the project.
Based on the job of some departments, Miro could just be seen as clutter/an extra tool that isn't relevant to doing their job. But to those who benefit from project mapping or collaboration virtually, this tool is PARAMOUNT and I would recommend it to many teams across my organization (even though most of us utilize it anyway). Miro has inspired me to suggest it to friends and family that have similar organization strictures as mine.
April 17, 2024

Miro Review

Score 7 out of 10
Vetted Review
Verified User
Incentivized
I am an Industrial Designer - I use Miro to remotely share visuals with my teammates. We organize timelines, create inspiration boards, create sketch brainstorms, and general use Miro as a "War Room" for all visual content related to a specific project. Sometimes we use Miro for specific tasks like Workshops with external teams, but typically we use it to gather everything visually-related to a project in one place.
  • Its the only tool that my organization permits (that does what it needs to do)
  • Somewhat-simple interface
  • Infinite "space"
  • AI - "delete background" tools work well for sketch uploads
  • Sticky notes
  • Video formats not supported
  • Multi-uploads not supported
  • Sketching directly in Miro is horrible (ie "Pen" tools are basically useless). Look to Procreate for a better experience
  • Connection lines default to snap to image - very annoying!
  • Zoom/ Pan hotkeys could be more obvious (for novice users)
Best suited - Brainstorms, image gathering, sketch-gathering. Exercises within design teams. Please support MP4/ Video! We create our own custom templates for workshops. Some basic "shape building" tools like Adobe Illustrator would make it more functional as a "creation" platform.

Not well Suited - Manually creating timelines. Grouping, aligning and moving objects feels clunky. Also not well suited for scenarios when sharing many LARGE images - it tends to slow down my entire computer when I open a Miro with too much content.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Miro as our board and for our stand-up meetings every day. It is how we track the jobs that we are working on and the candidates that are submitted to each job. Every one of our team members has access to the Miro board and is able to look at the Miro board to see if there are any updates throughout the day and week. We track our monthly revenue through it and when we have candidates coming off of their contracts. We are able to color code the tags to each sales representative to accurately where there needs to be more coverage on reqs.
  • Has a lot of options when creating the board.
  • Once you get the hang of it, it is easy to use.
  • Giving people access is easy to do as well.
  • I think being able to edit the board is easier and not having to switch to the cursor on the board every time you want to move across it.
  • Sometimes the board randomly gets messed up, and I'm not sure why.
Miro helps us to put all of our business in one place for our entire team to see. We have used other avenues in the past, but specifically, because we are remote and have remote team members, it helps us in the virtual sense. We usually are on a teams call, and I share my screen with the team and navigate through the board. If we ever were not in a virtual situation, it may not be as appropriate, but since we will have remote team members for an indefinite period of time in the future, I don't see us changing how we do our morning stand-ups and keeping track of our business where everyone has access.
April 15, 2024

User Review

Natalie Mumaw | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use Miro for my day to day organization and function. I house everything from org charts, team initiatives, client profiles, web links/descriptions, and to do tasks. I especially like that i can share it with my coworkers that i collaborate with often so they can stay up to speed on what i'm doing and who i've spoken with.
  • Idea flows
  • house multiple forms of content
  • organize thoughts
  • templates that are more excel-like
i have recommended Miro to many of my coworkers. I've shared my Miro board with them for ideas on how to structure it. I also tell me often how much it's helped me to get organized and have one-stop access to many thought streams, especially for those who are starting a new role.
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