Overview
What is Payoneer?
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.
Payoneer Review
TrustRadius Insights
Warning Warning Warning - DO NOT USE IT
Awful service. Don't recommend to anybody. We are planning move out to another bank from next month.
Terminated our account for no reason. Almost 10 years we used this service
Cancelled My Account For No Reason
Almost destroyed my business, blocked account, gave fake deadlines, can't decide what they need to unlock it
Payoneer Review
Payoneer is a complete nightmare, don't use - your employees will hate you.
Poor Support. Would Not Recommend this Software
Worst customer service from Payoneer everytime
Payoneer a leader in innovative payment solutions
The best solution for e-commerce sellers, freelancers, and business owners to receive payments from marketplaces and international clients
Convenient and easy way to transfer funds across borders
Deep review of Payoneer for practical and everyday business use
Awards
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Popular Features
- Fraud Detection (8)3.333%
- Payment Form Acceptance (8)1.515%
- Global Support (9)1.111%
- Billing and Invoicing Support (9)1.010%
Reviewer Pros & Cons
Pricing
What is Payoneer?
Payoneer headquartered in New York offers a global payment solution enabling business to manage international payments, bill or request payments from clients, receive payments through popular marketplaces, and pay freelance workers no matter where they are.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Payoneer 360 Demo
How To Get Euro Payment Service From Payoneer
Features
Payment Gateways
The technology used to accept credit cards, debit cards, and other payments from customers.
- 3.3Fraud Detection(8) Ratings
Ability to detect fraudulent transactions while allowing legitimate transactions
- 1API or SDK(4) Ratings
Tools to interact with payment gateway code
- 1.2Recurring Payment Support(6) Ratings
Ability to support subscriptions and recurring payments
- 1Billing and Invoicing Support(9) Ratings
Billing a client for work done
- 1.1Global Support(9) Ratings
Supports many currencies and languages
- 1.5Payment Form Acceptance(8) Ratings
Ability to accept many different forms of payment
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Payoneer?
Payoneer Video
Payoneer Competitors
Payoneer Technical Details
Operating Systems | Unspecified |
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Mobile Application | Apple iOS, Android |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(48)Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Payoneer is a versatile payment gateway that has been widely used by freelancers, vendors, and businesses to facilitate hassle-free transactions without tax deductions. Users have reported positive experiences with the platform, highlighting its ability to receive money from different vendors and tester sites without any hassle or commission charges. The quick and simple registration process, with account verification typically taking less than an hour, has been praised by users who appreciate the seamless onboarding experience. One of the key advantages of Payoneer is its flexibility in receiving money from anywhere in any currency, which can then be easily deposited into the user's bank account within 24 hours. This feature has made Payoneer popular among international freelancers and businesses who need to receive payments from clients around the world. Additionally, referring Payoneer to others can result in earning through their first transactions, making the platform an all-rounder earning solution.
However, some users have encountered issues with Payoneer's transaction blocking feature, which blocks transactions without reason and causes inconvenience and delays in accessing funds. The customer support provided by Payoneer has also been inconsistent according to user feedback, with some feeling misled or frustrated by the lack of assistance. Another area of concern highlighted by users is the payment approval process, which can take longer than expected and cause delays in receiving funds. Users have expressed dissatisfaction with the annual fee charged by Payoneer, especially if it is deducted from a small payment amount. Additionally, resolving issues with Payoneer accounts has proven challenging for some users, who have reported difficulties in reaching a resolution and even account closure without a clear explanation.
Despite these limitations and support issues, Payoneer continues to be regarded as one of the best solutions for receiving international remittance and converting it into local currency. Its ease-of-use and wide range of use cases have made it valuable for freelancers, businesses with international clients, and even industries like music where it facilitates the collection of mechanical royalties. Users appreciate Payoneer's convenience, security, and ability to simplify financial transactions across borders. Many businesses have integrated Payoneer into their operations, leveraging its payment gateway capabilities for mass payouts, online shopping, payment for goods and services, and withdrawal of money from banks. The platform's integration with accounting software has also made it a convenient solution for accepting online payments. Overall, despite some challenges reported by users, Payoneer serves as a reliable and versatile payment gateway for various user needs.
Global Acceptance: Many users have praised Payoneer for its wide acceptance worldwide, allowing them to easily send and receive payments internationally. This feature has been appreciated by a significant number of reviewers.
Nominal Exchange Rates: Several users have mentioned that they appreciate the nominal exchange rates offered by Payoneer compared to similar platforms like PayPal. This has been seen as a positive aspect by numerous customers.
Useful Tracking Feature: The tracking feature provided by Payoneer has been found useful by many reviewers for keeping tabs on their transactions, payments, and balances. Users have expressed their satisfaction with this feature in their feedback.
Slow customer service resolution: Several users have complained about the slow resolution of issues by the Payoneer customer service team. Users feel frustrated with the lack of prompt assistance and express a desire for faster response times.
Limited availability for international payments: Some users have reported that sending and receiving payments from certain countries is still not available on Payoneer. This limitation hinders their ability to conduct business globally and is seen as a significant drawback by these users.
Long time for international payments: There are mentions of international payments taking more than a week to be received, which is perceived as a long time by users. This delay in receiving funds can cause inconvenience and affect cash flow for businesses relying on timely transactions.
According to user reviews, recommendations for Payoneer include improving website security and design, considering it as an alternative to PayPal, and using it for international trade. Users highly recommend that Payoneer enhance the security of its website and improve its design with more vivid colors. They also suggest utilizing Payoneer as a safe and efficient payment platform, especially as an alternative to PayPal. Many users find Payoneer particularly useful for international trade, stating that it is the best alternative to PayPal for online transactions. Overall, users highly recommend Payoneer for its high-quality service, security, and user-friendly interface.
Attribute Ratings
Reviews
(1-25 of 31)Payoneer Chaos
- Negative: I am owed over $1000, unpaid by Payoneer.
- Negative:I have wasted countless hours trying to resolve Payoneer's bugs.
- Negative: I feel that this defective service has a negative effect on my relationship with my business partners who want to ensure that I have been paid.
Payoneer Review
- Right now a loss of more than $500 (the $480 stolen, the money on my cards, the pending payment they don't accept)
Warning Warning Warning - DO NOT USE IT
- Nothing I am just not happy with the service
Awful service. Don't recommend to anybody. We are planning move out to another bank from next month.
- They put on hold our transaction for review for 2 weeks.
- In my experience they blocked our account with 5 figures on a balance
- We were not able to pay our contractors on time, and were forced to use alternative systems with higher fees (10%)
Cancelled My Account For No Reason
- making it impossible to pay this vendor
Almost destroyed my business, blocked account, gave fake deadlines, can't decide what they need to unlock it
- We have almost lost our business due to locking the account, as we can't serve our clients well now
Payoneer Review
- keeping me busy contacting support
- I can't get my money!
Poor Support. Would Not Recommend this Software
- Negative impact on Business
Worst customer service from Payoneer everytime
- poor, i think just because of theri poor services i even thought to left freelance
Payoneer a leader in innovative payment solutions
- i wouldn't have been able to start a good business with international clients without Payoneer
- Reduced capital management cost
- More cash flow to reinvest in inventory
- Less commission payments
Convenient and easy way to transfer funds across borders
- The ability to accept payments from foreigners via Payoneer has increased income by almost 25%.
- The politicized decision Payoneer to refuse service in this year, brought a lot of problems.
- It made me lose significant business operations due to their strict anti fraud system
- As a thumbs up, all Stripe transcations were flawlessly, but not fees
- Is fast in terms of receiving the funds
- It was slow to process / send / receive payments, which frustrated contractors
- Verifying the account took more time than other solutions
- It was affordable and widely accepted, which fulfilled our needs
Easy to use, secure and very flexible
- Easy to use and report if any issue occurs
- Well balanced fees for both employer and employee
- Has never had any issues with processing
Don't recommend Payoneer
- We tie up resources trying to solve technical problems with payoneer
- if it freezes after we pay we are at risk of paying twice and then having to deal with that
Payoneer has made sending and receiving international payments easier than ever before.
- As a result of them, we've begun to do business in even more countries.
- Some employees must be hired internally to deal with payment-related issues and queries.
- Because of them, our company's return on investment has grown slightly.
Work globally without much worry
- Reasonable comissions compared to the competition
- Facility to work with clients from anywhere in the world.
The best payment platform for freelancers
- Worry free payments
- Increase the number of countries I can do business with
- Easy to send and receive funds to other with Payoneer
- I can receive the money from anywhere around the world, and in any currency.
- It converts the money directly into my local currency, hence becomes easy for us to track and withdraw money from our bank accounts.
- Sometimes customer support lacks the ability to satisfy the customer requirements.
- Required to make two different accounts for receiving and sending money.
Want to grow your business across the globe use Payoneer as your payment partner at minimal cost
- Using Payoneer we have grown very well especially in 3rd world countries.
- Due to its nominal transaction charges and better exchange rates, we get a decent ROI.
- Since it is a very easy to use payment gateway and does not require many technicalities hence it is very well accepted which helps us in "ease of doing" business.
Work internationally and grow your business without worrying about payments as Payoneer is there to get it.
- Since we are a small entity the best part is it's free for us.
- Using this payment gateway I can work for any client located at any part of the world.
- It helped my entity to grow internationally in terms of profit and availability of business.
- Cheaper fees