Overview
What is SAP SuccessFactors?
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
Why SAP SuccessFactors?
SAP SuccessFactors Recruiting
SAP SuccessFactors in a manufacturing company
SAP SuccessFactors in large organizations
The scope is to support a large multinational …
SAP SuccessFactors Review
Market leading HRIS platform with wide range of capabilities
Review
My experience through the years with SAP SuccessFactors
Success Factors - Summary.
SAP SuccessFactors Review
Does the basics but not much more.
SAP SuccessFactors review 2024
Sap review.
SAP SF ++
How SAP SuccessFactors Differs From Its Competitors
SuccessFactors Implementation
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SuccessFactors Implementation
SAP SuccessFactors Globalization
SuccessFactors Implementation
We had some challenges in the first year with properly integrating it with our IDM system.
Bringing changed photo from Azure AD into Successfactors is another challenge
SuccessFactors Implementation
SuccessFactors Implementation
SuccessFactors Implementation
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Employee demographic data (398)8.181%
- Employment history (406)7.979%
- Organizational charting (420)7.979%
- Job profiles and administration (393)7.373%
Reviewer Pros & Cons
Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $85 per year Up to 100 Employees
Product Demos
SAP SuccessFactors Solutions for Core HR, Time, and Payroll Product Tour
Joule Product Tour
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.1Employee demographic data(398) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 7.9Employment history(406) Ratings
Employment history is the ability to track previous positions held.
- 7.3Job profiles and administration(393) Ratings
Job profiles and descriptions can be created and edited.
- 7.4Workflow for transfers, promotions, pay raises, etc.(369) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.9Organizational charting(420) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.7Organization and location management(372) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7Compliance data (COBRA, OSHA, etc.)(228) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.1Pay calculation(175) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 7.2Support for external payroll vendors(153) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 7.9Off-cycle/On-Demand payment(150) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 8.2Benefit plan administration(153) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.2Direct deposit files(150) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8.1Salary revision and increment management(187) Ratings
Salary revision is the ability to modify individual employee pay.
- 8Reimbursement management(133) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8.4Approval workflow(246) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 8.1Balance details(205) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 8.2Annual carry-forward and encashment(176) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 7.8View and generate pay and benefit information(267) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8Update personal information(358) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 7.8View company policy documentation(226) Ratings
Employees can review company handbook, and corporate policy documents.
- 7.9Employee recognition(202) Ratings
thank a team member
- 8.1View job history(342) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8.4Tracking of all physical assets(3) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.5Report builder(350) Ratings
Report builder allows custom reports to be created using a GUI.
- 6.3Pre-built reports(326) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.2Ability to combine HR data with external data(265) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 7.3New hire portal(281) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.3Manager tracking tools(258) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.9Corporate goal setting(332) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 8.2Individual goal setting(372) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 8Line-of sight-visibility(300) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.7Performance tracking(349) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.8Performance plans(379) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.7Performance improvement plans(321) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.9Review status tracking(356) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 8Review reminders(359) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.9Multiple review frequency(286) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 7.9Create succession plans/pools(245) Ratings
Managers can create and manage pools of potentially high-performing individuals.
- 7.7Candidate ranking(226) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 7.7Candidate search(235) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
- 7.7Candidate development(214) Ratings
Candidate development is the ability to assign learning and development goals.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 7.7Job Requisition Management(294) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 7.8Company Website Posting(280) Ratings
Software allows postings to be displayed on the company website
- 7.3Publish to Social Media(239) Ratings
Software provides ability to publish postings to social media sites
- 7.7Job Search Site Posting(267) Ratings
Software provides ability to publish postings to top job search sites
- 7.2Duplicate Candidate Prevention(243) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 7.4Applicant Tracking(281) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 7.6Notifications and Alerts(284) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Competitors
- Tech Details
- Downloadables
- FAQs
What is SAP SuccessFactors?
- Employee Experience Management
- Core HR and Payroll
- Talent Management
- HR Analytics and Workforce Planning
- Sales Performance Management
SAP SuccessFactors Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Support for external payroll vendors
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
- Supported: Statutory form management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Create succession plans/pools
- Supported: Candidate ranking
- Supported: Candidate search
- Supported: Candidate development
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
SAP SuccessFactors Screenshots
SAP SuccessFactors Video
SAP SuccessFactors Competitors
SAP SuccessFactors Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
SAP SuccessFactors Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(1034)Attribute Ratings
- 9.3Likelihood to Renew35 ratings
- 8.8Availability5 ratings
- 7.9Performance5 ratings
- 8.2Usability17 ratings
- 6.5Support Rating26 ratings
- 8.8Online Training3 ratings
- 9.1In-Person Training2 ratings
- 7.4Implementation Rating12 ratings
- 7.9Configurability5 ratings
- 8.3Product Scalability5 ratings
- 7.3Ease of integration421 ratings
- 8.2Vendor pre-sale4 ratings
- 8.3Vendor post-sale4 ratings
- 8.3Professional Services3 ratings
- 5.7Contract Terms and Pricing Model2 ratings
Reviews
(1-25 of 180)SAP SuccessFactors for HR
- Recent innovation approach looks promising.
- data format alignment across all modules
- significantly improve end user experience, simplification
- two many SAP pages to find any information, especially difficult when close to a bi-annual release
- things get deployed but sometime hard to find clarity on details, e.g. AI costing ad usage of credits
Why SAP SuccessFactors?
- Integration of skills across Talent modules
- Dashboard reporting capabilities
- Keeping up to date with latest trends in the market
- Improved Performance in Reporting
- Ability to transfer files via SFTP using Report Stories
- Improved Talent Search Functionality to identify Internal talent
SAP SuccessFactors in large organizations
The scope is to support a large multinational organizations in managing HR processes.
- Performance management latest release
- Mobile application
- Quick actions
- Integration data model between REC and EC
- Position management UI
- International assignment /mobility not integrated on talent
SAP SuccessFactors Review
- Ease of use - For the most part the software is intuitive
- Extensibility - Ability to drive more functionality from connection modules and tools
- Continuous development - Progress of development gives confidence to customers that the product will continue to remain relevant
- Consistency - Parts of the system move forward at different speeds, so visual UI can be inconsistent
- ECP - Needs to move to fully cloud based without need for native GUI access
- Configure Business Rules - Needs to move to a modern drag and drop workflow builder style interface to build whole processes. Sharing rules with SMEs doesn’t give them the full appreciation of workflows/calculations/approvals/notifications steps
- Half year releases
- Strong customer communications through our Exec support
- Support through the expert chat
- High priority tickets support
- KBAs content and support
Success Factors - Summary.
- Scope of the product.
- Connections between modules - except Learning.
- TIme Mgt.
- Better options in RCM to support hybrid & remote working.
- Better in-built reporting - not creating duplicate rows as much, more accessible to configure reporting.
- Better options for deskless workers - those that do not have company devices.
Does the basics but not much more.
- Helps with basic data capture and self service for end users.
- The reporting tool is limited—we struggle to produce basic reports such as turnover reports. Some of this may be due to the way the system has been configured.
SAP SF ++
- Bring together multiple HR processes and data points into one foundation platform.
- Connects to the broader enterprise-wide SAP application to easily bring together HR, finance, and payroll, etc, into one data architecture
- Provides a great UX for colleagues.
- A more complete offering on careers sites to allow candidates to use CV and AI, etc, to find the best jobs for them and provide recruiters with open source info.
- Broaden out Onboarding 2.0 to allow more intelligent offerings around equipment ordering and a better day-one experience for new joiners.
SAP SuccessFactors allows MAG to hold a single version of the truth for core people data.
- Communication with Customers
- Half Yearly Release Updates
- Work Force Analytics
- Successfactors Support Offering
- Improved Performance in Report Stories
- Difficult to extract data into other systems
- Keeps the majority of employee information all on the one screen.
- Encourages self service.
- Reduces some of the admin heavy tasks.
- Links in with Finance systems.
- Payroll module usability, feels slightly dated when digging into how things were calculated.
- No additional pay run available in the UK, major issue for us
- Quicker navigation on the employee screen
Great overall HR Product
- Core platform intuitive
- All capabilities you would expect to see in a HR application
- Easy to configure changes
- Customisation is simple using custom MDF and business rules
- Could do with a modern UX
- Mobile application not always stable
- More capability across ER Case Management
SAP SuccessFactors - The right solution!
- Goal Management
- Performance Management
- Employee Data Maintenance
- Document Management
- Consistent Reporting across ALL Modules
- On boaridng for new employee
- Performance Management
- Employee Self Service Module
- Recruitment
- Contractor Management
- Reporting
I'm a SAP SuccessFactors existing customer but am now embarking on a full suite implementation.
- Org Chart
- Candidate progression
- Home Page
- Ability to change / customise
- Standard reporting - data fields are difficult to find/locate
- Integrations
My experience with SAP SuccessFactors
- Innovation
- Networking with customers and potential customers
- Stay ahead of market needs
- SuccessFactors EC payroll country localisation
- user experience
- releasing new functionality
- customer community
- bringing solution partners eg open text into the ecosystem
Go For it with SuccessFactors
- Performance Management
- Personnel records
- Training management
- UX design
- Fields for data entry can be cumbersome to use
- Lack of real estate optimization
Kudos to SAP SuccessFactors!
LearningLink has been an excellent product supporting this initiative.
- Load performance
- Easy Navigation
- Customer Support
- Themes can be added
SAP SuccessFactors Review
- Training
- Scorecards
- Payroll
SAP SuccessFactors one stop solution for Employee management
- Employee self service (attendance check, leave apply etc.)
- Leave Management (apply, approve and manage leaves)
- Performance and Goal (Goal setting and performance management for appraisal of employees)
- Enhance UI of Goal and Performance Management
- Leave applied during the year not showing in manager which can be improved. manager can see only leave balance.
- Performance and appraisal management system can be made less complex
- Easy to use when it works properly
- makes recruiting easier
- holding HR data
- performance review process
- Easier way to make changes without loading data
- Changing leaders or org data without data loads
- replication to S/4 can be a struggle, but that is likely due to our partner...and how they set it up
- Org Chart management should sync across the position org chart automatically instead of having to make changes in multiple places
Immediate terminations often leave the termianted EE sitting as active due to workflows, but that is kind of the way things will be when the termination has to be actioned faster
First hand SuccessFactors User Review
- Storing Large Amount od Data
- Retrieving the data easily
- Making the entry in a simpler manner
- Adding dealer code
- Taking bit more time to download huge data
- no walkthrough of the modules
HRMS ERP that works
- Performance Evaluation workflow
- Integration with external services and database
- Employee onboarding
- User interface should be more user friendly
- Easy to discover services
- Faster load times
SAP SuccessFactors Transforming HR
- Listen to customer enhancements to better align the system.
- Accommodate priority tickets.
- Release updates twice a year to make system use better.
- Reporting (Story)
- Check tool (easier definition of what’s wrong and how to fix it)
- Audit functions
My experience with SAP SuccessFactors
- Managing employee details.
- Payroll management.
- HR onboarding.
- Security