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Filter 330 vetted Cornerstone OnDemand reviews and ratings
Reviews (1-25 of 194)
- Mobile app.
- Tools for content creation - Playlists, Curriculum, Learner Home, Featured Training, etc.
- Customization! Almost every element can be changed to exactly how we want it.
- There are a lot of resources for help, which is great, but there are a mix of locations to find them. It would be nice if they were all in one central location.
- The HR Suite product is very basic. I am hoping the new merger with Saba will help improve this tool.
- They don't have a way to roll up changes in the pilot portal into the production portal, so when you test changes, you then have to manually made those updates in production. I've worked with software elsewhere that they can just push those changes into production.
- LMS database has condensed our catalog into a manageable library.
- LXP allows for a great user interface that is visually pleasing and easy to use.
- Reporting has been more flexible than any other LMS.
- There is so much customization, it can be unwieldy for admins.
- The test engine is confusing to use.
- Reporting 2.0 can be difficult to get used to.
- Help documents for learning
- Training on products
- Flexibility of products
- Observation checklists can be tricky to navigate
- Updating content and how that affects Curriculum/re-versioning
- Certification management can be frustrating for expired users
- Removing content for terminated employees could be easier, instead of removing content item by item, would be nice to be able to remove all content from active transcript to removed transcript
- User friendly and attractive website design.
- It offers the ability to do online training, or also track face to face, on the job training.
- It's continuously improving with new features to keep up with the growing demand for online learning.
- Rather simple admin interface.
- Some things are too intricate to set up. Emails, for example, are very time-intensive when you are trying to set up 20 reminder emails for training, and you have to do each one individually, instead of copying and pasting.
- Missing functionality of being able to merge employee files, and include any documents you attached in one of the files. This is a big hardship for us.
- I wish users could assign training using a checklist type page. Many people want to be able to assign things in bulk.
As the Cornerstone Systems, Learning and Performance administrator,
I have been able to provide a wide variety of both learning and performance
solutions to our organisation.
In the performance space we have created Observation
Checklists to assess technical competencies, and also for Quarterly Performance
Reviews using role-related competencies. Managers love the structured format
and the ability to add observation notes on an ongoing basis.
In a nutshell, Cornerstone has enabled us to grow and develop
our people at the same time as fulfilling management reporting and audit
requirements!
- The ability to easily track the assignment and completions of all the tasks, and the ability to produce real-time reports has revolutionised our training and performance management areas. It is now a simple and easy process to provide reports for auditors and for management reporting. This has enhanced manager’s ability to keep track of their team’s progress.
- In the learning space, we have created in-house training, uploaded SCORM files from external providers to create online courses and created materials which link to external training websites. All the training assignment and completion is easily tracked and reported on. The users find the access through Cornerstone easy to use.
- It would be great if the Performance module had the same reporting features as the Learning Module. I find I have to design my own reports using Reporting 2.0, whereas I just use the Standard Reports in Learning, as they have everything I need.
- Again, it would be nice if assigning the Performance Tasks had something like the Learning Assignment Tool where you can easily assign and track assignments.
- I find the Custom Reports difficult to create and the on-line help is not very helpful in this area!
the learning space, we have created in-house training, uploaded SCORM files
from external providers to create online courses, and created materials which
link to external training websites.
For example we have created job role specific inductions. These are made up of a variety of materials, including: videos, policies and procedures, notes, tests, checklists.
We have created online courses using the Content Uploader to utilise SCORM files purchased from external providers.
We track progress and completion of all learning modules for management reporting and audit purposes.
Managers can now track exactly what training each of their staff have completed and still have to completed, improving performance management.
We have created materials which provide access to external websites for the completion of mandatory training. This allows us to track and report on completion rates.
- The email notifications are wonderful. They remind folks of training and notify them of assignments.
- Allowing us to track compliance for the University and our volunteers.
- Allowing managers to manage employee learning.
- The use of interest lists has been a struggle for us. There is no email address so that we can communicate with those on the interest list.
- The evaluation reports are not great. There should be more robust reports and functionality in the evaluation portion.
- The cost is fairly high.
- Onboarding new hires.
- Tracking training through individual transcript.
- Reporting on training.
- Help with look and feel of homepage.
- Presenting the best options of training for learners.
- Having best reports built out, ready-made.
- SSO ease of access for employees is awesome, in particular with a small team to manage it.
- Securities are great so that we can have Department Administrators be the super admin for their specific department training.
- We were able to brand it and make it look personalized to our County.
- Use of email administration to set up reminders and also notifications has alleviated a huge manual workload issue.
- Robust system and really required dedicated staff time to implement and launch. It would have been helpful to know this at the get go.
- Integration with MS Teams would really help our organization.
- Focused training with a live person at the beginning of implementation.
- User experience.
- Admin tools are quick and easy to use.
- Platform works to promote learning strategies.
- Finding some compatibility issues with IE that tech team is unable to explain or help with.
- Exam functionality is not sophisticated.
- Acknowledgement courses have too many steps for users - could be streamlined.
- Very easy from an admin perspective to build curriculum.
- Has some very good standard reports that assist with collecting data.
- Easy navigation from a learner's perspective.
- Communities is a little challenging adding the learning and discussions boards - lots of clicking around to get where you want.
- More question type capabilities in the exams.
- Evaluations - if I change the Likert scale the report defaults back to the standard and I have to manually edit the report to show the actual scale.
- User experience.
- Automating compliance requirements.
- Built-in test function.
- The back end feels a bit old school, but they are working diligently to make improvements.
- Robust admin capabilities.
- Ease of use both administratively and for our end-users.
- Reversioning with reporting - it's a bit clunky to have agile-type training where we expect learners to go through training more than once. Reporting becomes a lot more manual in these scenarios.
- Reporting is tricky - there's a learning curve to understand how to get the right information. I know work is being done in reporting 2.0 but I would love to see more template reports for common reports your customers use.
- Reporting.
- Continuous product improvement.
- Connecting with clients.
- Innovation.
- Training offerings.
- Ticketing turnaround.
- Responsiveness, globally.
- Uniformed UI.
- Allows you to upload your own content.
- Allows you to customize to your own needs.
- Maintains relevance with quarterly updates.
- Versioning online classes.
- Adding additional reporting and analytics fields.
- Revamp of Communities/Connect.
- Evolving System
- Customization
- Lots of Resources
- Difficult to learn the system (takes time)
- I appreciate the customization, but the natural interface could be a little better
- More 1:1 training opportunities with Cornerstone Admin
- Reporting - able to quickly pull reports and share with shareholders.
- Notifications - employees receive initial notification and reminders before and after a due date.
- Instructor-Led Sessions - employees can view all available ILTs and register for the session that best suits their needs.
- Easily identify and deactivate outdated material.
- Intuitive for users.
- Constantly updating their system on a quarterly basis.
- Strong community of people.
- Certain areas have not bee updated since launch.
- Faster response time for submitted questions.
- Not removing what works well with new features. Add on vs removing.
- A lot of companies use Cornerstone so there is a wide scope of users to refer to and learn from.
- It tracks training and learning well.
- Newer features are more user friendly.
- Large base of resources and training to learn functionality.
- Not always the most intuitive to use (recent updates have made some improvements to that.
- Most updates are for end user so the admin side is a bit more clunky.
- Previously service time has been slow (haven't had any recent issues).
- This doesn't have an interactive meeting platform within it you need to purchase one to integrate.
- There isn't a location to put vILT (virtual instructor led training) info such as a meeting link that you could copy and paste in. You have to have some integration and each cost money per year.
- limited budgets for Cornerstone are not the best. They have so much functionality but each piece is an additional amount of money. We only have one.
- The certifications do not function as they're supposed to. I was told by a rep not to use them.
If you have the money for the additional integrations and tools Cornerstone also interacts with a myriad of various virtual classrooms and catalogs of content.
- User management - Constraints and Permissions
- Numerous Learning Objects - Online, Events, Material, Videos, more...
- Reporting - Both Standard and Custom reporting options
- Admin - Menu Navigation
- Bulk Management of training completions
- Makes it easy for users to find learning opportunities.
- Makes it easy for administrators to track and report on learning.
- Becomes a one-stop shop for learning in the organization.
- Reporting capabilities and functionality.
- UX for some of the functions that are still lacking.
- User friendly interface
- A lot of reporting options
- A lot of different possibilities for reporting
- Reporting 2.0 is to complex to set up with all the different permissions
- Questions for support always take a lot of time
- There are a lot of ways for doing 1 particular action, for example creating a training
- Makes learning easily accessible.
- Allows learning to be accessed onDemand.
- Personal platform engages learners.
- Admin features.
- Not happy with outsource of GPS.
- More customization of admin features and layout.

- Permissions - Almost everything within the tool is permissionable, which allows us to show only needed pieces to employees.
- Releases - The quarterly release cycle is communicated very well with enough supporting documentation to gain knowledge of what is happening and prepare your org prior to upgrades.
- Flexibility - The system is very flexible to meet many needs of a diverse organization. There are built-in pieces that can be adapted to fit a need and fill gaps.
- Groups - You have the ability to create tailored groups of people for use across the system but the groups interface is very cumbersome to use.
- Pulling information from System - there are some gaps with information you can pull back from the system overall. This includes reporting on some information such as group criteria and permissions/roles applied to users. To get this information you have to do a project/work order which takes time and money.
- Administrator Functions Menus - The menus are deep and hard to navigate because the placement of items does not always seem consistent.

- Access to a huge community of training resources training webinars and social communities. Cornerstone does a great job with providing administrators with the tools and people to get connected on utilizing the product.
- Ability to load or upload files of data. I used Cornerstone with a smaller company and now I'm with a company with a larger employee group. Cornerstone's ability to load certain data for specific features saves administrators time and effort when carrying out tasks and projects.
- Access to permissions and constraints. This allows us to either centralize or de-centralize tasks to our organization partners based on business needs.
- Cornerstone's available integrations in the Edge Marketplace also is becoming extremely helpful. With so many applications within a business, we're looking to have a "hub" where our employees can have a one-stop shop for learning.
- When someone gets onboarded as an administrator, it is really daunting to learn the system and the resources available. Personally, I think being able to connect with one person to show me the ropes (sort of a like a buddy system upon hire) is helpful.
- I remember Cornerstone appointing a CSM to every client before the model changed. I understand having the new system of requesting a CSM allows for CSMs with different expertise and knowledge to step in, but the quarterly check-ins were helpful to understand upcoming releases and a knowledgeable person who truly understands the business' needs and wants.
- Improved communications on target fix dates for known issues. Being left in the dark without much information is hard to communicate back to the business.

- Reporting - For the most part, there is a report for everything in the system. A few sections need more enhancements (e.g. Community Reports), but overall if you have the information in the system you can pull a data analysis on it. Reporting 2.0 has also made great strides over the years and the future is bright with this robust reporting tool.
- Cornerstone Check-Ins - A lot of companies are looking at Continuous Performance and I think the tool Cornerstone is building is going in the right direction. Often I find myself referencing what Cornerstone is doing when there are questions about tools supporting continuous performance.
- Reporting 2.0 - While this is also on my Pros list, I think it's still new and has some usability issues. One area that's difficult is the setup and permissions. There are A LOT of permissions to navigate through and recently I found that even if you have the reporting permission for one area of the system, if you didn't have the permissions to actually see that area of the system you couldn't get it to show up on a report. There are a lot of dependencies on these permissions and it's not always clear.
- Global Product Support: As long as I've used Cornerstone, GPS has been very inconsistent. Sometimes you get tickets answered quickly, other times it can take over a month. Often you don't get the root causes to the problems. Support also doesn't seem to be localized, so if I open a ticket it may be answered by someone in a different timezone which also impacts time for responses to be received/reviewed.
- Overall system enhancements - There are some enhancements that definitely are improvements, but they may not take into consideration how end users are using the system. For example, there was an enhancement to change what a button did in the system so that it could connect with new Cornerstone functionality. Unfortunately, this new functionality was still in Early Adopter mode and folks weren't ready to launch the new functionality. Would love to see more of an opportunity for customers to weigh in on the pros/cons and when people should enable smaller changes to the system.
Cornerstone OnDemand Scorecard Summary
Feature Scorecard Summary
What is Cornerstone OnDemand?
Cornerstone OnDemand (NASDAQ: CSOD) is a single, unified cloud-based talent management solution that is completely configurable to meet the talent strategy, compliance, business, and workflow needs of any organization.
Organizations today are being disrupted by digital advances that continue to shift the way employees work, learn, and succeed. To be successful in this constantly evolving world, organizations need a modern unified talent management strategy that supports the acquisition of the right skills, alongside ongoing employee development, engagement, and retention.
Cornerstone offers solutions to help companies strategically manage and continuously develop their talent. The Cornerstone Talent Management Solution includes:
- Cornerstone Recruiting (including applicant tracking, employee onboarding)
- Cornerstone Learning (including LMS, learning experience platform (LXP), certifications, Learn App)
- Cornerstone Performance (including performance reviews, goals, succession planning, compensation, competency management)
- Cornerstone Careers (including one-on-one’s, development plans, goals, pulse surveys, career management)
- Cornerstone HR (including people administration, workforce analytics, benchmarking)
- Cornerstone Content (including 40+ premium partners)
Cornerstone’s people development solutions are used by approximately 6,300 clients of all sizes, spanning more than 75 million users across over 180 countries and nearly 50 languages.
Cornerstone OnDemand Screenshots
Cornerstone OnDemand Videos (4)
Cornerstone OnDemand Downloadables
- Unify learning and performance management to drive engagement, productivity, and profits.
- How to develop your employees for the future.
- How to overcome the skills crisis in today’s modern workplace
- The transformation toolkit: how to thrive in the face of market disruption
- How to leverage Cornerstone to develop a stronger workforce
Cornerstone OnDemand Integrations
Cornerstone OnDemand Competitors
Cornerstone OnDemand Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Has featurePremium Consulting/Integration Services Available?Yes
- Entry-level set up fee?Required
Cornerstone OnDemand Support Options
Paid Version | |
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Phone | |
Live Chat | |
Forum/Community | |
FAQ/Knowledgebase | |
Video Tutorials / Webinar |
Cornerstone OnDemand Technical Details
Deployment Types: | SaaS |
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Operating Systems: | Unspecified |
Mobile Application: | Apple iOS, Android, Windows Phone, Mobile Web |
Supported Countries: | All |
Supported Languages: | 43 languages |