TrustRadius
Cornerstone OnDemand is a cloud-based application for talent management. Cornerstone offers suites for recruiting, training, performance monitoring and planning, learning, and HR data management. It is scaled for enterprises.https://media.trustradius.com/product-logos/cg/GX/XVJCDR2KAI0J.PNGCornerstone OnDemand Admin ReflectionsCornerstone OnDemand is currently being used by Southwest Powerpool as a company tool throughout our organization. We currently use the learning product the most. It is the source of record for training for our employees and our members. This is very helpful for audits. We utilize the Instructor-Led Training (ILT) function and online courses. We have a large number of active curriculums currently. The second product we use the most currently is Performance Management to manage performance reviews, goals, assessments, and development plans.,Provides unlimited online free training and resources. Quarterly updates to enhance the product.,There are separate development, testing, and production environments which is standard. However, you must rebuild everything from scratch in Production once you have it the way you would like to see it in staging. This includes custom links and pages. Most support that requires a technical team comes with a cost!,9,It gave us immediate dashboard and reporting capabilities.,Sage HRMS, Microsoft SQL Server, SAP CrystalTransforms your candidate experience...but more development is needed to support volume / seasonal recruiters.We implemented the Recruitment Suite to modernize and simplify our existing recruiting processes, making it quicker and easier for candidates to apply whilst enhancing their overall user experience. We are currently only using Cornerstone to focus on our high volume seasonal hires. If there are enough wins, we will be using Cornerstone to facilitate our senior/head office recruitment and onboarding programme.,Our application process has now gone from an average of 30 minutes to just 5 minutes. As a result, we've seen a 100% increase in candidate numbers which, for a volume seasonal recruitment drive, is fantastic. The entire candidate experience has been transformed and really puts the candidate in charge. The onboarding process has made a big impact. We've replaced so many outdated processes ( involving printing/scanning/physically signing, etc.) with processes that keep everything online, making it so much easier for the candidates and quicker for the recruiters and HR teams.,It's an off the shelf package, so while you can add in custom fields (a big plus), it's very rigid in terms of how it is designed to be used. Not every company works in the same way, and I've found that a lot of the recruitment functionality is more suited to high level or blue chip hires, rather than seasonal or bulk hires. Specific issues we are having revolve around the references functionality. We ended up having to develop something in-house, as the system doesn't let you verify referee details o relationships prior to triggering the reference request. In addition, the form for capturing referee details only requests a name and email address. As a company working with children and young adults, we need to ensure the references we obtain are professional and tie in with a person's work history. The self-scheduling of interviews is a great feature, but it could be so much better. It's impossible to see what slots you have offered to someone, and it's also impossible to see what slots each recruiter has free. As such, you end up inviting people to book in an interview...only for them to discover that all the slots are already filled. Notifications. Generally, this is poor in Cornerstone. If, for example, a candidate requests alternative interview dates, there is no notification that goes to the recruiter or person who initially created the invite. Likewise, if you use the email functionality within Cornerstone (which we'd like to do, as this helps to maintain a full history) when a candidate replies to the email there is no easy way of knowing they have replied unless recruiters go into the user's profile. As a high volume recruiter, this just isn't workable. There are a number of other areas in the system that are 'OK' but with some development could be great. They include: Offer Letters, Editing/Deleting Data (if you want to update a field on an application form or delete a document you've uploaded...you need to put in a service request with Cornerstone), Reporting, and the overall 'bigger picture/ view' of a candidate and their application/work history.,7,Application numbers YoY are up by over 100%. This has been achieved without any additional marketing spend. Time to hire has been reduced by 54%. The ability for candidates to sign e-sign offer letters means that most offers are being accepted within a matter of days, which helps us to have a better understanding of our overall staffing requirements/targets. We are no longer waiting for the morning post to see which candidates have accepted! Incoming posts and emails into the Recruitment Department have reduced by 74%. The planned reduction in headcount within the Recruitment Team has not yet been realized. Whilst, on the whole, we are seeing efficiencies, there are areas where we are having to introduce 'workarounds' that are eating up these efficiencies.,Core HR, MidlandHR iTrent, CIPHR and LumesseCornerstone OnDemand Just Makes SenseWe use Cornerstone OnDemand firm-wide and internationally. We continue to expand and release new instances of the product with new acquisitions globally. This product has the security, freshness, and platforming we require to continue to deliver our learning needs to our employees. We continue to win awards and develop industry leading professionals - all with Cornerstone OnDemand's help, for the best clients in the world.,Updates and new releases - Cornerstone OnDemand is top notch when it comes to improving their product. Exceptional community, the user groups, and community are engaged, aware, and insightful - network opportunities abound. The integration with LinkedIn Learning alone makes this one of the most instant and rich learning experiences on the market. It will only improve as Cornerstone OnDemand begins producing their own content as well.,Product support - although ticketing is a challenge, there is a lot of change occurring in that sphere. It has improved a lot over the course of the past year, and I look forward to what the end result will be. The software itself is a millennial, and has the same sort of quirks but it gets the job done. As an admin, learning the language areas and understanding the nuance of terms has been a challenge. I am consistently reminding my stakeholders that the term they are using refers to a different area of the system which causes confusion. This has more to do with CornerStone OnDemand being around for so long, meaning there's been plenty of time for some things to be named similar enough to confuse things.,10,Cornerstone OnDemand has been our LMS as we have undergone some of the most rapid expansion in our firm's history. Delivering our family culture has been the greatest ROI. Our learners are increasingly engaged and aware. We are able to respond to and communicate complex market trends and strategy in real-time and in a meaningful way. We are ATD BEST winners, and a big piece of that is due to Cornerstone OnDemand's service.,SuccessFactors Perform and Reward, LinkedIn Learning (Lynda.com), CanvasCornerstone OnDemand ReviewAt Novatech, we use Cornerstone for Recruiting, Learning, and Performance Management for our whole organization. Cornerstone helped us to streamline our processes and have our HR data all in one place. Cornerstone also has the ability to partner with our HRIS (ADP) to ensure all of our employee information is up to date.,Customization Support LMS,Recruiting module is not where it should be, but they are making improvements.,8,We've definitely had a positive ROI with Cornerstone. We are easily able to track employees' performance from year to year while helping to provide ongoing development opportunities.,ADP Workforce NowRecruit to Success and Everything BetweenWe utilize Cornerstone OnDemand in our organization in a multitude of different ways. From day one, our employees and future potential candidates are introduced to Cornerstone. We use it to track our applicants for our various positions throughout our organization, as well as maintaining an ongoing talent pool for key positions within each department. In addition, we use Cornerstone to roll out the new employee's onboarding plan and training matrices for their specific position to seamlessly introduce them to our company and their departments. Finally, we utilize Cornerstone's Performance module to actively manage our employee's performance on a semi-annual and annual basis.,Cornerstone's support structure is top notch. Whenever an issue comes up, there are multiple resources available to find the most appropriate solution. Cornerstone actively updates their different modules to make sure their programs are up-to-date on the industries latest trends and functionalities. Cornerstone's new analytics capabilities increase my companies ability to track KPIs and metrics. Information is the key to making informed decisions, and they provide those resources with a simple click of a button.,The input of training records could definitely be improved. They have been working hard to update this process, but still could have some work done. Their succession module is functional but not as seamless as the rest of the modules. Create their own HRIS system so that companies don't have to have additional expenses with the integration with the various 3rd parties.,8,Cornerstone definitely provides a positive impact to our company.,SumTotal Talent, ADP TotalSource and Workday Business Process Framework,ADP Enterprise eTIME, MS SharePointCornerstone OnDemand - very flexible and easy to customize LMS, constantly improvingWe use Cornerstone 's Learning cloud for our field sales agents to take Product Knowledge courses, Compliance courses, and skills development courses and videos. Our users also participate in virtual instructor-led training sessions through an Adobe Connect integration. We like Cornerstone because it allows us to easily report out on completions, which is often needed for regulatory purposes. We also like Cornerstone because of the customization options that are available.,Reporting: they are continually working to improve report creation and usage from an administrator aspect as well as end-user aspect Customization and Security: you can divide users up to receive different Welcome Page views and narrow down who can access specific content and areas of the system Integrations with other software. Globalization: it's easy to manage the system when your workforce consists of users who speak multiple languages. Implementation.,Support for Administrators: the level of product support is not where it should be when it comes to answering hard questions/resolving reported defects (but they are actively working to improve on this). Bulk updates to catalog: some features that you may want to apply to all content are not able to be bulk updated, which means you have to open and "edit" each training item individually to make edits one by one. Or you can, of course, open a billable work order. Restricting access to Admins: it seems as though Cornerstone sometimes wants to keep certain things restricted so that they can force you to open a billable work order (i.e. reversing transcript status when errors are made).,9,With the virtual instructor led training integration, we have been able to deliver more consistent training to our dispersed workforce and have it automatically tracked in the system. Because of the customization opportunities, and flexible user management and assignment feature, we are able to always ensure the learners have access to the correct training based on where they live (the state where they sell insurance) and what language they speak.,Microsoft Power BI, Articulate 360, CamtasiaCornerstone Useful for ComplianceIt's a useful system that saves us time in compliance. We've automated our training assignments and reports. It's easy for the business to see who needs to do what. The admin burden we had before has been greatly reduced.,Powerful reporting Automation of training assignments,Mobile app needs improvement. There are currently two out there for the learning suite which can cause confusion.,8,Decreased time spent by employees gathering data for audits or assigning training.,Skillsoft AcademyHappy Cornerstone user with room to be happier.Cornerstone is being used across the whole organization. Currently, we use the learning and performance module. Learning: currently many of our live professional development classes and required compliance classes are set-up, ran, and recorded on performance. This solves our business need of having a centralized location to track and manage work-related training. Currently, our issue is content. We tried to work with LinkedIn Learning, but had trouble setting it up with Cornerstone - specifically with single sign-on. Performance: currently we have an annual performance review. We would like to see if there are capabilities within the performance to incorporate 360 reviews—more specifically peer reviews or possibly client reviews. We would also like to see if there is a possibility for the system to support more frequent feedback and meetings. Maybe conversations?,I like the look and feel of the carousels. Learner home is great, but again, for our organization, we need more content for it to be effective. Performance is very robust. Building tasks has many components and allows us the flexibility to have detailed reviews. Signing up for training especially with single sign on and deep links is great! Reminder emails are very helpful, especially during performance.,Build in the ability for more frequent and consistent feedback in performance (maybe conversation?) More ability to edit tasks and make changes to specific reviews on the fly. More customized integrations with other vendors (specifically UltiPro),8,Having a tool to facilitate learning and create performance improvement opportunities is a huge value add Having a tool that is easy to use, and easily applicable to a variety of organizations and their specific needs is a value add. More functionality and flexibility within performance would be a value add,UltiPro,UltiPro, Kronos Workforce CentralA snapshot of Cornerstone's benefitsCornerstone is being used throughout the entire organization. We currently utilize it for Learning, Performance, and Recruiting and are currently implementing Onboarding. Having all this information in the same place really helps keeps us in sync and engages the employees in their career from start to finish. Cornerstone understands that every company as a unique need.,Cornerstone realizes that every company has a unique use case and provides multiple solutions. The sleek and clean user interface makes it easy for employees to navigate and engage. The ability to dynamically assign users to groups, training, performance reviews and other tasks as reduced a lot of administrative hassles.,Because Cornerstone offers so many solutions, it can be confusing down in the weeds of security roles and permissions. Global Product Support while improving is slow to connect when a ticket is opened and sometime feel like you’re going in circles to try to get an answer. The admin side of things can be cumbersome and is not always intuitive.,8,We have seen time savings and efficiencies as a result of implanting Cornerstone. Using this system has allowed our company to challenge the status quo and break through barriers to gain better engagement.Cornerstone has become our Learning Management SolutionCornerstone OnDemand is a very powerful and complex Learning Management System. It has become the foundation of our Employee Development Department. We have integrated the Cornerstone LMS into our company culture. Once we implemented the LMS, we quickly had entire departments wanting to utilize Cornerstone as the method to deliver and track employee training and development. Previously, our company had not standardized a system to deliver and track training. Now with Cornerstone, we are able to automate the delivery of training based on a number of factors. We can push training to new employees when employees switch job titles or departments or assign training as needed. Using this system we have been able to deliver training more efficiently and it has allowed us to align training across our business and gives our management real-time ability to track employee training. We have been able to roll-out company-wide training on updates to critical business processes is less than a week. Before Cornerstone, it would have taken us over a month to deliver this training and used valuable time and resources. Each company-wide training delivered through Cornerstone has a cost savings of approximately $35,000. The complexity of this LMS does require considerable time to configure and learn, it has the power to solve virtually any training need. It is well worth the investment.,Cornerstone is designed to easily upload and deliver eLearning courses that are designed and constructed with content authoring software. The complexity of the system allows administrators to construct training delivery solutions to meet almost any need. Cornerstone offers a wide-variety of resources for administrators to troubleshoot, get expert advice, and access to professional learning communities.,Their Global Product Support can be very slow and unresponsive, however, they have taken measures to improve their customer services and we have seen some improvements. The complexity of the security permissions can be overwhelming, better out of the box roles would be more helpful. The training content available for Cornerstone administrators is not very up-to-date. Sometimes the videos or screenshots are a few years old.,9,Cornerstone can bring tremendous cost savings if companies can convert instructor-led classes to eLearning, online courses. The LMS has allowed us to deliver training more efficiently to the appropriate audience. It has given our managers access to a variety of employee training records that allow them to understand business needs and opportunities for employee development. The ability to run reports, and automate training delivery has made compliance training much easier.,,iSpring Suite, Adobe Captivate, PTC WindchillCornerstone - Great LMS with tons of flexibilityCornerstone is used as our LMS system by all departments in the organization. It is used to house all of the HSE training records, professional skills training, as well as certifications. It is currently being used to onboard new employees to the organization, distribute ethics training requirements, and house company policies.,Reporting is easy and intuitive- the new Reporting 2.0 allows you to drag and drop fields and instantly see the results. It is very easy to create and manage learning assignments You have the ability to create custom web pages so that you can bring in custom content and personalize your user experience.,Some tasks such as data entry or system settings can be manual and labor intensive. If you have 50 training sessions that need to be modified -- there isn't a mass way to make edits. Loading in historical training data can be a pain. The Data Load Wizard isn't user friendly and requires a lot of trial and error. The survey functionality needs to be improved. Admins should be able to generate surveys on the fly ( like SurveyMonkey.),9,We have a variety of groups with different types of learning content. All of them can use the same LMS. Reporting is made easy - so we spend less time manually manipulating spreadsheets and managing rosters.,Articulate 360, Microsoft Office 2016, Workday Human Capital ManagementCornerstone OnDemand really captures the essence of learningOur company is using the Cornerstone OnDemand Learning Suite across the entire organization. As of right now, it mainly addresses compliance and audit training in order to keep track of "required training." This is also to track SOP certifications. We are in the process of trying to implement some microlearning content in order to better engage our users.,Their quarterly releases - It helps to attend the webinars, office hours, release recaps and future releases. This is their main strength and why I want to be a Cornerstone OnDemand expert! Their scheduled maintenance - They often remind us when they are going to do updates. We have not had any hiccups.,Their ease of security roles. For example, in order to change permissions for one user, we have to take them out of the group and then add them back in with more credentials. Easier way to integrate e-authoring tools within Cornerstone instead of importing them. In other words, this makes it easier for troubleshooting.,9,It is great for tracking compliance and auditing our warehouse associates.Practical system with many usesThe whole organization uses Cornerstone OnDemand. It created efficiencies for our learning and development efforts. It also simplified the process for employees to enroll in training courses. It allows easier reporting for training courses.,Constant improvements and updates with abundant resources for self-learning. Strong user community for seeking advice, support, or solutions from other companies with similar use cases. Attractive platform design with improved user experiences.,Create a deeplink or email tag for all levels of evaluations. Employees will not click more than 1-2 times to evaluate a course. Build free virtual ILT options with in-person ILT events/sessions Create "Copy" feature of Custom Emails and leave expanded view for Email Types after saving an email.,8,Saved costs of hiring an external vendor for various compliance trainings by using e-learning options. Emailed employee engagement utilization metrics are easy to report to senior leaders. Transcripts/training status reports help us easily find those employees with incomplete trainings and secure 100% completion rates for critical industry compliance trainings.,UltiProPositive feedback with honest suggestionsCurrently, Cornerstone is being used by our field employees and their staff. When new hires come on board, we use the platform as part of our training plan, offering online learning in addition to recording our ILT training sessions. Our employees in the field span the entire state, so this helps us to offer on-demand training with less travel. In addition, it allows us to use our in-person training for more hands-on experiences, since the "lecture" content can be viewed within the LMS. Using online learning also allows us to offer more consistent training of our agents and their staff.,The platform itself has every "bell and whistle" you could possibly want. They seem to have a solution for every need outside of what might be ordinary. I feel they do a great job of asking for input from their clients and are continuously striving to improve and meet their customers' needs. The regional user groups that are offered are an added bonus, allowing you to establish a community of other Cornerstone users in your area. These meetings also provide a nice explanation and Q & A opportunity regarding upcoming changes that are being made to the system.,I don't think that the estimated time for getting the system up and running is realistic. I know I am not the only one whose implementation took a lot longer than what was projected. While it's nice to be told that it will only take 8 weeks, when it ends up taking much longer, it's a bad first impression. I'm not saying that the extra time is necessary because of Cornerstone, but I'm sure that a more realistic estimate could be given or even a response that is not definite and reflects the fact that it takes a different amount of time depending upon each case. The huge library of online content is nice, but also overwhelming. It would be nice to have some really basic curricula developed and assigned to new users so they complete some of them before implementation even begins. The learning curve is pretty steep and the general road map of what to learn first could be clearer. I think that the person involved with the implementation process needs to know more about the company and how things are run. From my experience, if I had a day to talk through our company structure, our current trainings, and where we are hoping to go, I think I would have had a better experience during implementation. I never really felt like my person completely understood our structure, our obstacles, and our vision.,9,We haven't been using it long enough to evaluate this. Overall, it has helped with travel expenses and time saved now that we can track attendance in the system rather than our old methods.,Articulate Storyline, CamtasiaFair and BalancedWe use Cornerstone OnDemand: Deploy eLearning courses and videos.Manage our Performance Cycles.Succession/Talent Assessments.We use Cornerstone OnDemand across our entire organization. It has helped us move a paper-based succession process to an online portal.,Continues to update/develop new features. Provides access to training resources including regional user groups. Easy to configure pages/tasks to meet your needs.,Not all features are fully baked. Ticket process with their support team is time consuming. Difficult to get your enhancements implemented.,8,90% completion of weekly video series.,SabaGood Product, Watch the PricingWe utilize it for performance, succession planning, development plans, recruiting, and learning management. We currently are implementing it across the whole organization. Cornerstone OnDemand addresses needs we had in creating a formal and online process for recruiting, an electronic process for performance, and a more robust training system.,Learning Management is their strong suit and where they started. It is robust and addresses many of our needs as it can be customized in some ways to fit the business. The recruiting platform really hits many of the check boxes for what a company needs to have a fully automated process. It time stamps and tracks all the metrics needed to understand how well the recruiting effort is doing. Cornerstone is constantly updating their modules to better serve their customers. This has been seen in the Learning and recruiting modules.,Pricing! When we first contracted with Cornerstone OnDemand, their pricing was very competitive and implementation was extremely fair. However, now they have implementation fees that can raise the cost to a ludicrous level and that takes away from their good product. Turnover: We have had several "Client Success Managers" over the short time we have had Cornerstone OnDemand as well as three Sales Reps. The performance system is not very modern. Difficult to create and track development plans and reviews. The idea of always having to create a task is inconvenient and archaic in my opinion. They could make the processes much easier. Succession Planning needs a lot of work!,7,It is hard to quantify the number of applicants we now have for the many positions we have had open. These applicants stay in the system of which we go back to for the same position at later dates. This is invaluable. The training platform recently helped us with our annual audit. If we do not pass or we get a major finding due to training, it will be a problem for us to sell our product.,ADP Workforce Now, PeopleDoc by Ultimate Software and Paycom,ADP Enterprise eTIME, ADP Workforce Now, ADP Streamline Payroll, ADP SmartComplianceGreat tool to manage the employee learning and performanceWe used Cornerstone OnDemand for some recruitment but mostly for Learning and Performance Management. Definitely a great product on the market meeting all our needs. We have heavily used the learning component by shifting our training and development stuff to it and our employees have found the tool easy to use and it has met our needs. It's easy for us to deliver our training components through this platform, so the employees can easily learn when they have time and we can track the status of the completion of their training.,Easy to use interface as the UX design is very friendly and easy for employees to navigate. Easy to integrate into the current system as we didn't have to make any major changes to our existing HR system. Easy to manage the employee learning process.,The customer support system needs improvement in terms of getting back quickly to queries. More training modules need to be provided to the system administrator so it knows how to manage and implement and make changes in the system. Cornerstone OnDemand needs to bring more changes annually so the system is updated according to the current needs.,7,Time savings in terms of processing Efficient to deliver learning components Tracking of Learning,Jabber, Trello, Clio,Implemented in-house,Yes,Integrations with existing systems Training to the new users Data Transfer,8,Self-taught,It was very easy and the product support team was helpful answering questions.,8,NoCornerstone Learning with a dash of PerformanceWe use Cornerstone OnDemand across our organization of over 2600 users for both Learning and Performance. For Learning we utilize the software to assign online and instructor-led training as well as let users take online training on their own. For Performance we use annual performance reviews, ad hoc reviews, and goals.,Learning: The learning assignment tool does a great job at both one off assignments and dynamic assignments that can be based on different Organization Units. System: The system is very customizable which is great for allowing it to fit within your organization. It does make it a more complex system to manage that something that is out of the box but if your organization is complex, this is definitely a pro. You can assign custom fields in most places in the system too. System: Security is robust and allows for many different permissions that can be assigned to groups then people can be added to groups either as a person or by an organization unit or by custom fields. Learning: It handles instructor led training very well which is something many other LMS's do not do at all. In our organization we have many of these every year that we need to track for CPE (Continuing Professional Education) purposes. System: Web service (API) or FTP interfaces are available for automating the data flow in and out of Cornerstone. System: Custom Reporting works very well and allows a report writer to create and share reports to users as needed. I use the custom reports 100% over the standard reports to get exactly what I need to the correct users. System: Customizable emails can be configured at the system level as well as at the learning object level or performance task level as needed. It is recommend for easy of administration to utilize the system level as much as possible for any types of future changes (such as logo or wording changes needed). Performance: Performance tasks are very configurable to go out to who you need them do and shut down on a schedule. Performance: The ability to bring in last years goals so you can rate them as well as a next year goal planning is a great feature. System: Online help is very robust and very thorough. Releases: Quarterly releases are very well managed with many details in the release notes and full cycle to complete testing in a Stage system.,Performance: I would be great if the system would prevent launching an ad-hoc review to yourself. This is the number one support request we have to address, deleting these erroneous reviews. System: In many places, the system could really use the ability to mass edit. For example, you have 25 sessions to adjust a field on, it would be nice to mark each checkbox and then edit in mass. There are lots of administrative pieces that are very click intensive. System: Their community resources need a much better boolean search system. It currently doesn't support using quotes to search phrases or dates to eliminate posts from 2010 which are just no longer relevant. The applies to their Idea forum, without the more complex searches we end up with 50 ideas on the same suggestion instead of 1 idea with all the votes for it tallied on the same suggestion. Performance: If you have custom emails at the performance task level and the task is still active, you cannot edit the email at all. This is especially troublesome on the task for ad-hoc reviews which is ongoing. System: The biggest overall issue I have is with their support ticket system. It can take 30 days to get a response to tickets. They are trying to fix this but so far this is my biggest problem.,7,Our business is reliant on providing and reporting on the amount of CPE credits our service professionals have. The learning product is essential in providing the ability to present our learners with CPE learning and to accurately report on the completed CPE training. The self-service aspect of the system sending reminders has a large impact on the bottom line. We no longer have to dedicate a person to sending out reports on past due training. We still have to do a part of this since there is always the ones who ignore automated system reminders but it is greatly reduced. Due to the ability of the system to allow custom fields and send out automated email reminders, we have reduced our dependency on manual functions and put the information in the hands of those who need it in a timely manner.,iCIMS Talent Acquisition Software Suite, SilkRoad Onboarding (formerly RedCarpet),2600,6,Handling instructor led training including the details of the training so that we can issue CPE for the training. Many learning systems do not do this part or don't do it well. Publishing content so learners can view training on their own schedule. We upload scorm content that includes some videos only which are typically webinar recordings and some self-study courses which have interaction. Managing course completions so we can issue CPE where it's applicable. Learners can save their own CPE certificates. Reporting on completions for analytics.,Cornerstone is very customizable so we use lots of custom fields to provide and report on the details so that we can be a CPE provider for our employees. We feed data into Cornerstone so we can create dynamic groups that assign training automatically based on employee information. Custom reports allow us to get to data we need and then ingest that data into other software to create detailed itineraries for large events.,Mobile enabled training using the Cornerstone app is on something we will implement soon.,9,Accessing transcript and launching courses. Finding users and learning. Uploading and publishing courses Data load wizard makes some bulk work easier.,From the administrator perspective, doing some things in mass can be difficult and very click intensive. In some admin screens, doing a search then going back to the same screen, you lose your filters and have to re-filter. Sharing reports is not user friendly. The system is very complex and very customizable which makes for a learning curve for admins. For users though, it's a very usable system. Doing 360 reviews anonymously is not possible (despite what sales may claim).,Yes, but I don't use it,8,Yes,Product Features Product Usability Product Reputation,We would have talked to more customers for real reviews of what the product can do versus what sales says it can do. In the end though, we would have likely purchased it again but had better knowledge going into the implementation. You need a dedicated system admin to understand this complex of a system.,No,3,Yes,I really can't - see my other answers. I will say though their online community of other clients is excellent.One of the best learning management systems I have managed.Cornerstone OnDemand is our global Learning Management System solution. It is centrally managed out of our Training and Education department, with second-level learning admins throughout the various global regions. The system allows us to manage the corporate training record for all employees, for both online and classroom instruction. It also provides us with a social learning platform for cohorts and a tool to complete observation checklists.,Single admin console with granular control over user access and reporting. They continue to keep the admin in mind when rolling out new features. Giving us additional tools and improvements to more easily manage a large organization of learners. A complete solution. Cornerstone OnDemand is a human performance management solution. This includes: compensation, on-boarding, performance reviews, succession, training, and social interaction. All of the areas of the product are cohesively tied to one another for convenience and powerful cross-feature functionality. It has been developed organically from the ground up, so everything works together for a competent experience. Increasing support for mobile learning. Our field is relying on mobile devices to stay connected. Cornerstone OnDemand continues to improve their support for mobile through web browser support and mobile apps.,Global Product Support. Their support team can be slow to respond and resolve issues. They are constantly blaming it on growing pains. However, that cannot be an excuse. Every company wants to grow bigger and they need to adjust their support model to accommodate it. Multimedia support. Cornerstone OnDemand does support video learning and embedding videos on custom pages, however, they just rolled this out to everyone and it has some catching up to do. Competitors have supported this feature for quite some time and are ahead of the curve on it. Responsive design support for Welcome and Custom pages. Cornerstone OnDemand is making much of their system responsive for mobile use. However, the page builder that is used to make your Welcome and Custom pages has not been updated for some time. It doesn't always support some HTML5, CSS3 and JavaScript functions. The work-arounds to get some designs to work correctly is troublesome.,8,Cornerstone has saved us a significant amount on travel costs for training. We still use classroom training for certain position in the company, however, it has allowed us to distribute ongoing training to the field employees as it is available.,Absorb Anywhere LMS, Blackboard and SuccessFactors Talent Solutions,Articulate Storyline, WebEx Event Center,3400,3,Online learning management. All of our traceable online learning is done through Cornerstone OnDemand. We have a rich learner history logged in the system. Social learning/collaboration. Within the last year we have started to leverage the social learning aspects of Cornerstone OnDemand to create Communities and Cohorts, where our employees can learn together virtually. Video hosting. We have leveraged our unlimited video storage to host more online training videos that we create in-house.,We have been able to use Cornerstone OnDemand to host custom assessments and some very complex reporting for our field and managers to access. We have used Cornerstone OnDemand to distribute informal learning videos that are themed and directed at our sales force.,We are hoping to drive more mobile use through Cornerstone Learn, a new mobile app for iOS and Android. We are hoping to leverage the system to host curated content for our sales force to help drive growth.,8,For end-users, it is very easy to locate, launch and complete online training. This applies to all type of content that Cornerstone allows you to host as a learning object. The new learner home and learner search bring a modern design to the system that is very similar to online streaming services that people have experience using. As an admin, loading content is very easy to do and has been made even easier with recent improvements. User management has been easy for our admins and provides us with the tools to properly troubleshoot any issues.,Cornerstone has been transitioning their system to an updated UI and UX design, which has been very nice. However, it has been happening slowly and some of the older areas that have yet to be updated seem more difficult to work with. We have had some minor issue with our nightly feed that manages our user accounts with SAP. Mainly working with their support group is the most cumbersome activity to perform with Cornerstone. They do not have quick response times unless you pay for an advanced support tier.,Yes,8,Yes,Product Features Product Usability Positive Sales Experience with the Vendor,I think we would have included more people within the organization when the choice was being made, but at the time it did not have the buy-in like it does now. I would have also leveraged sites like TrustRadius to explore the experiences of many other companies using the system.,Yes,5,Yes,Our Customer Success Manager has provided excellent support many times. He is easily available through both email and phone and has escalated our support tickets when needed and reached out to other customers for their insights. Additionally, we have assisted other customers with our input and experiences when asked. There is a nice network of users in that respect.Cornerstone as a key partnerWe recognised the need to implement an online recruitment tool to standardise the recruitment process through one simple, central system. This online tool also had to facilitate the introduction of assessments for external recruitment and to accommodate the different requirements within LuxairGroup, properly educating managers to be responsible for their own recruitment and to execute all requests and approvals online. We also wished to find a recruitment solution which could offer the scope and possibility to develop beyond recruitment and towards a more business strategic talent acquisition. Cornerstone offered us the best opportunity to use the same provider for their entire workforce and for every stage in the employee lifecycle. Having already used Cornerstone for training, LuxairGroup understood the benefits of the technology. Close cooperation between Cornerstone and LuxairGroup helped to configure the system efficiently. Whenever LuxairGroup faced any particular difficulties, Cornerstone provided assistance by organising a workshop to demonstrate how to address and overcome them.,Professionalised recruitment. Every aspect of recruitment is now centralised, aligning and standardising recruitment processes across every individual role. LuxairGroup has also done away with laborious paper hiring requests and approvals. Automatised processes. LuxairGroup has compiled the data for 300 different job descriptions to provide hiring templates for managers and configure automatic emails to improve the overall communication. An SAP interface has enabled the HR database to be automatically updated when a candidate accepts an offer, greatly reducing administration and improving data accuracy. Changed company behaviours. LuxairGroup has succeeded in educating managers how to use this new recruitment tool, changing their behaviour. Managers no longer have to seek physical signatures for approval and make all hiring requests online rather than at weekly meetings. Improved employer branding. Three job profile videos have been shared and watched all around the world and at job fairs, potential employees are willing to wait for hours to meet a LuxairGroup representative. The company has even been nominated for an award for the most attractive employer in Luxembourg. Moved beyond recruitment. This new system has helped LuxairGroup to evolve beyond recruitment towards talent acquisition, moving into a more strategic business position. LuxairGroup is now implementing Cornerstone solutions throughout its talent management cycle.,Too complex on the administration side, it should be more user-friendly for administrators. It's more focused on end users. An improvment of the GPS teams and their support on "cases" would be very usefull as this is time consuming.,8,The system and the way its build has created opportunities and bainstorming to find solution how to better use it. It has created opportunity It a good system to sty up to date in terms of new features and new options - being on track for exemple on the Recruitment 2.0,Lumesse,Facebook for Business, LinkedIn Talent, ATOSS Staff Efficiency Suite,1500,6,emails configuration and settings Cases linked to the candidate management. cases linked to administration and configuration - impact of changes on current process,Integration of new features like multipostings - Broadbean Integration of content on Learning, like Linked In Linda We our now thinking of redesigning or selection process integrating video interviews for some jobs.,We might use more features on cornerstone according to the evolution of our people's need internally We will use more content on Learning and increase dynamism on people's development. We will develop more the mobile recruiting and probably integrate video recruiting in the future.,6,The carroussel - reviewing candidates'cv The learner home, and the paylist the manage candidate function,Template management Job descriptions Administration of Cornerstone and configuration,Yes, but I don't use it,5,Yes,Existing Relationship with the Vendor Third-party Reviews,With more contact and support from cornerstone. More help rather than sales minds,No,2,During a Client Success review. With our client success manager,we had some exceptional support from his side to be able to face some issues with other eyes.Great productCornerstone onDemand is the Learning Management System for my organization. Cornerstone onDemand tracks, delivers and analyzes development opportunities.,Cornerstone OnDemand is a comprehensive learning management system. Customer service is particularly good. The LMS home page is easily customized to reflect the culture of the organization.,Transition from a previous product can be challenging so Cornerstone OnDemand provides an excellent transition team. The product provides many unique and useful features that are available for a cost. Having access to those features in the beginning would be helpful to determine whether the feature would be useful for a new client.,9,As with most LMS products Cornerstone seems to be successful in providing a platform for online, asynchronous as well synchronous presentations which is positive.,Docebo LMS and Blackboard,Prezi,300,3,Dissemination of learning content. Tracking of learning content Assessment of learning content,Continued development Management of continuing Ed,Management of CE’s Dissemination of up to date competencies.,8,Login Reporting Evaluation,Initial product rollout but that is probably consistent with most major products,Yes, but I don't use it,10,No,Price Product Features Product Usability Product Reputation Vendor Reputation Analyst Reports,I would not change the evaluation process.,Implemented in-house,Yes,Change management was minimal,Initial login and navigation of new platform.,9,Online training,9,9,No,Support has been excellent throughout the initial and ongoing usage of the product. All support staff including cornerstone employees and integration specialists have been superb.Cornerstone - Performance Module - ComplicatedWe purchased 3 modules of Cornerstone one year ago to use for the whole organization: Performance, Succession, and Compensation. We are actively using only the Performance module, only now completing our first full cycle in the system. Prior to CSOD our performance process was paper-based. During implementation, you trust your system is being set up in accordance to how you need the tool to work best for the organization. Our implementation period was really short, in some part driven by our own deadlines, but too short to feel comfortable with such a robust system. Disappointingly, implementation also seemed narrow focused on the first step of a cycle, not in the full picture to set up for interim and final stages of the full performance cycle. Customer service managers are helpful but often prefer to direct you to the general hotline (GPS) support for questions/concerns on the tool. CSOD has many avenues to seek answers, which is great once you feel confident in the tool. Initially, not knowing what you don't know, you can feel as though you purchased a product that doesn't quite work yet. The tool is very robust and complicated to set up. From the user side, it's mostly easy to use, though their system designers could apply more user interface principles.,Some customer service managers were former customers, providing a resource that understands the admin struggle. A suite of modules to chose from to support organizational needs. Answers found in many locations, though need to invest some time in getting it. GPS hotline, e-community, weekly open forums, written texts.,You pretty much need one resource dedicated to the tool to get the most effective use of the tool. Some fonts are so small, users miss the click. User interface can be improved. Administration of the tool can be daunting as you mostly learn by trial and error.,6,We're just completing our first cycle. Half the organization is not embracing but cultural change factors into this. After 3yrs of use we did not renew and turned to a more simple design in system.,,ADP Workforce Now, UltiPro,250,0,Goal Setting Performance Reviews,We no longer use CSOD,We have switched systems.,1,Creating the dashboard was relatively easy,Goal tasks can be created by end users in two areas. The two areas don't sync information unless all steps of the task is completed. When employee behaviors are to take the quickest / fastest steps to complete performance docs. The task often doesn't get completed correctly therefore goal information is in either one of two places vs one.,Yes, but I don't use it,4,Yes,Price Product Features,Seek a more thorough demonstration of the administration of the system.,6,Kerry Feather was the second CRM assigned to our team and was fantastic. She took time to assist in understanding how information flows in the system. Since she came from an HR background, she understood the challenges and was able to explain. I came up against a tight deadline to release a task to the organization and she last minute hopped on a call with me to ensure the task was set up correctly and would launch w/o issue. It was high profile so her support last minute was huge.A Trusted Advisor in Talent Development Thought Leadership (with good software to boot)Cornerstone OnDemand is our sole Enterprise Learning Management System. It is the primary vehicle by which we administer, deliver, and report on our training initiatives serving our 2500+ employees and 6000+ dealer network accounts. We use it to curate and deliver content to our audiences in a wide variety of training delivery formats.,CSOD provides an intuitive user interface which aids in its adoption by our varied audiences. CSOD provides phenomenal administrator support in the form of both functionality and advice in the area of learning technology and talent development. CSOD provides class leading reporting capability with new features added on a quarterly basis.,The loading of historical data during implementation could've gone smoother. I would recommend other customers lean on the out of the box upload tools and not on CSOD's implementation consultants when migrating historical data. While CSOD's certification module is powerful, the interface can be a bit cumbersome (click heavy) for end users. While CSOD offers several avenues for customer support, learning how to escalate pressing issues in an effective manner requires a learning curve on the part of the customer. I would recommend eliciting the advice of other customers.,9,Cornerstone OnDemand's robust reporting features has allowed us to provide senior management with robust operational metrics around our talent development initiatives for the first times. Reports are straightforward to build and the resulting data is used to populate a broader HR scorebook. CSOD has made it easier for our employees and partners to find critical training due to its modern search facilities. CSOD has enabled us to automate the enrollment e of several mandatory training initiatives, effectively eliminating hours of tedious manual work by members of our talent development staff,SumTotal Maestro and Saba,Workday Human Capital Management,3200,5,Searching for and enrolling/launching pertinent training Reporting on training completions Auto-enrolling specific populations in prescribed training with automated email messaging,We utilize Cornerstone's Interest Tracking feature to gauge learner demand and schedule additional classroom sessions once a "critical mass" of team member interest has been reached We utilize Cornerstone's Express Class feature to provide ad hoc training of standard classroom offerings on a one-off basis to our shop floor personnel who need to acquire a skill to continue their work safely while on the job We utilize Cornerstone's Connect features to store frequently used resources for our facilitator audience within the organization,We hope to take advantage of the Learning Reporter browser plug-in to track learner interaction with continuous learning resources outside the system. Through the Learner Record Store we can mine this data for content that can be curated for specific audiences.,8,Searching for relevant training Deep linking to a specific learning object in the system Auto enrolling groups of users in a specific training,The certification module can be very cumbersome to set up and accessing learning objects within it requires too many clicks. Cornerstone is aware of this and is working on redesigning this module,Yes, but I don't use it,9,Yes,Price Product Features Product Usability Product Reputation Vendor Reputation Positive Sales Experience with the Vendor Analyst Reports,We wouldn't change much about our evaluation and selection process as I thought our decision framework was well thought out. If there is any factor that has proven to be not as critical it was the strategic partnership between Cornerstone and Workday (our HRIS provider). That partnership no longer exists now that these vendors serve as direct competitors.Cornerstone is a good, flexible learning solutionWe are currently using Cornerstone OnDemand as the LMS for our whole organization. We recently implemented it and just went live on 11/30/15. It is our intention to have all learning related activities run through the LMS, to guarantee a positive end-user experience. We implemented Cornerstone to replace the SumTotal LMS we were previously using.,Cornerstone allowed us to create a custom Welcome Page, where we could bring in our branding, images and icons. This allowed us to have the same look and feel as other business applications. The curriculum player functionality is very smooth. The % complete display helps users track their progress for a curriculum assignment - instead of just check marks for each module/course completed. The in-tool reporting functionality provides us with current data, when it's needed. We previously had our learning data stored in a data warehouse, which refreshed nightly. We currently refresh in Cornerstone OnDemand every 6 hours, which allows us to report on items that happened earlier in the day. Cornerstone OnDemand is highly configurable. As the system administrator, having the ability to drag and drop fields to change the dynamic of certain pages was so easy to use. The feature converting email notifications to HTML automatically is perfect for someone who is not an HTML expert. You type it and they convert it. Very nice!,We would like the ability to change due dates right on the user's transcript for overdue training. We can change to a future date, but we can not add a date that is in the past. We need to go through the proxy enrollment steps, which takes longer. It would be nice if Dynamic Proxys were editable. If we want to change a one-time training to a recurring training, a whole new proxy needs to be created. We would like more options for the fields that are displayed in the org chart and user profile - currently we can select only between Division and Position.,8,We were able to implement with Cornerstone OnDemand in a very short timeline, which helped us achieve our overall business goal of becoming a stand-alone company. At go-live we received a lot of positive feedback from our users on the end-user experience. The system was reported as very user-friendly and easy to navigate. Since our previous LMS was looked at as a pain point, so positive experience will bring people into the tool and encouraging on-time completions. We have internal businesses looking to get their training in our Cornerstone OnDemand LMS, as they are happy with the experience they are having as a user. This will help us achieve our goal of having one system for all learning at our organization.,SumTotal and SuccessFactors,WebEx Meetings, Workday Human Capital Management,32000,5,Tracking compliance requirements New hire orientation for our call centers Tracking and registering leadership training enrollment Reporting to regulators,Posting documents and have an acknowledgement embedded in the system to confirm completions. Informal feedback. We’ve recently implemented this new module to link feedback to our core skills.,We plan to implement the Virtual Training component using WebEx. Tracking sensitive acknowledgements with an electronic signature and having that completion feed back to an employee record in Workday. Offering a training portal to our clients and suppliers to complete required compliance training. Linking to our external learning providers. All learning in one place.,8,Learner Home page was a great up date. It was easy to implement and it has a great interface for our learners. Automatic assignments are fairly easy to launch.,Email notifications are not logical or intuitive. We are not able to do some basic admin functions and have to go through CSODs support.,Yes, but I don't use it,7,Yes,Product Features Product Usability Product Reputation,We have had the opportunity to go through the selection process again, as we just renewed our contract for another 3 years. There are many LMS providers in the learning space, and Cornerstone was able to connect our learning needs with our move to more informal feedback. There are still pieces missing, like the ability to create online content in the tool, but we have found ways to work around this.,Implemented in-house,Change management was a minor issue with the implementation,Not understanding the challenges between the data we saw in our current LMS and how it would migrate over to Cornerston OnDemand. We required a lot of clean-up. The turn around time of file loads was slower than we expected and needed. We felt like we had to escalate everything to get anyone's attention.,7,Online training In-person training Self-taught,4,7,No. Some of the functionality is not intuitive. So many features rely on other features. We made some mistakes, that required a lot of rework.,6,Do not launch your assignments without turning on your reminders. It was recommended that we wait to turn on notifications, and we launched all of our auto assignments. Then to turn on reminders for this training we had to relaunch all of those assignments. Also, certifications are very tricky. The difference between past due and expired is confusing.,Yes - we have customized the interface extensively,Some - we have added small pieces of custom code,None,Yes,6,When out client success manager was out on leave the back up manager was very knowledgeable and responsive. She seemed to have a better grasp of the needs of our business.Cornerstone Helps Create a Culture of LearningWe use Cornerstone OnDemand as our learning management system for three separate audiences: our internal employees, our distribution network, and as a public-facing customer LMS. We develop much of our training in-house and we use the system for tracking both online and face-to-face training. Our high-level goals are 1) Increase employee engagement and retention through training 2) Standardize compliance training (safety, HR, etc.) across the organization and 3) Improve communication of key initiatives to our entire employee population.,The product is always evolving, and I think that Cornerstone generally does a good job of listening to their customers to develop their product roadmap. The system is very customizable and can be adapted to cater to multiple audiences simultaneously. The system has very good language capabilities for global organizations. The course catalog is very robust and accounts for just about any type of training you can think of. Their customer community (Cornerstone Success Center) is a great resource for collaboration and troubleshooting.,Their technical support is lacking. We often wait days for a response and end up having to figure things out through independent testing or collaboration with other users. Back-end administration is not very user friendly. It takes time to learn the nuances and quirks of being a system administrator. There is not a good way to report on or audit security roles. Setting up and tracking Instructor Led Training is very cumbersome and needs an upgrade. Certifications are terrible. Hard to understand, hard to setup, and hard to use as a learner.,6,Cornerstone has already helped us document thousands of completions for instructor-led training events. As we roll out new initiatives, we expect this number to grow exponentially. Cornerstone makes it easier to scale training programs on a global level.,15000,10,Automatically assigning onboarding training to new hires. Assigning required training to large groups of people. Leveraging the LMS as a communication tool. Making information readily available to customers and partners.,We use marketing emails to communicate key initiatives outside of strictly learning and development. We provide end users of our company's products with on-demand training.,6,The end-user experience is generally very good. Customizing the system for different audiences. Finding training as an end-user.,Instructor-Led Training is a nightmare. Certifications are very outdated and hard to use. Security roles and permissions can get messy very quickly.,Yes, but I don't use it,5,Yes,Product Features Product Reputation Third-party Reviews,I would spend more time doing hands-on testing in the system. Cornerstone is very powerful but also very pricey, and it has a lot of features that we don't use.,No,1
Unspecified
Cornerstone OnDemand
161 Ratings
Score 7.5 out of 101
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>TRScore

Cornerstone OnDemand Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Cornerstone OnDemand
161 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

Do you work for this company? Manage this listing

TrustRadius Top Rated for 2019
Show Filters 
Hide Filters 
Filter 161 vetted Cornerstone OnDemand reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role

Reviews (1-25 of 79)

Do you use this product? Write a Review
Taiquera McNeely profile photo
August 15, 2019

Cornerstone OnDemand Admin Reflections

Score 9 out of 10
Vetted Review
Verified User
Review Source
Cornerstone OnDemand is currently being used by Southwest Powerpool as a company tool throughout our organization. We currently use the learning product the most. It is the source of record for training for our employees and our members. This is very helpful for audits. We utilize the Instructor-Led Training (ILT) function and online courses. We have a large number of active curriculums currently. The second product we use the most currently is Performance Management to manage performance reviews, goals, assessments, and development plans.
  • Provides unlimited online free training and resources.
  • Quarterly updates to enhance the product.
  • There are separate development, testing, and production environments which is standard. However, you must rebuild everything from scratch in Production once you have it the way you would like to see it in staging. This includes custom links and pages.
  • Most support that requires a technical team comes with a cost!
I was assigned a rep who set up monthly touch-base calls and he answered any questions I had about the product. This was very helpful, all my questions were resolved right then, and if he didn't know I had a response before the next meeting.

On the other hand, after that time frame passed I no longer had the direct line of communication. I had to either sign up for an available office hour or open a ticket. They resolved my issue, just not as fast.
Read Taiquera McNeely's full review
Darren Mclean profile photo
April 09, 2019

Transforms your candidate experience...but more development is needed to support volume / seasonal recruiters.

Score 7 out of 10
Vetted Review
Verified User
Review Source
We implemented the Recruitment Suite to modernize and simplify our existing recruiting processes, making it quicker and easier for candidates to apply whilst enhancing their overall user experience. We are currently only using Cornerstone to focus on our high volume seasonal hires. If there are enough wins, we will be using Cornerstone to facilitate our senior/head office recruitment and onboarding programme.
  • Our application process has now gone from an average of 30 minutes to just 5 minutes. As a result, we've seen a 100% increase in candidate numbers which, for a volume seasonal recruitment drive, is fantastic.
  • The entire candidate experience has been transformed and really puts the candidate in charge.
  • The onboarding process has made a big impact. We've replaced so many outdated processes ( involving printing/scanning/physically signing, etc.) with processes that keep everything online, making it so much easier for the candidates and quicker for the recruiters and HR teams.
  • It's an off the shelf package, so while you can add in custom fields (a big plus), it's very rigid in terms of how it is designed to be used. Not every company works in the same way, and I've found that a lot of the recruitment functionality is more suited to high level or blue chip hires, rather than seasonal or bulk hires.
  • Specific issues we are having revolve around the references functionality. We ended up having to develop something in-house, as the system doesn't let you verify referee details o relationships prior to triggering the reference request. In addition, the form for capturing referee details only requests a name and email address. As a company working with children and young adults, we need to ensure the references we obtain are professional and tie in with a person's work history.
  • The self-scheduling of interviews is a great feature, but it could be so much better. It's impossible to see what slots you have offered to someone, and it's also impossible to see what slots each recruiter has free. As such, you end up inviting people to book in an interview...only for them to discover that all the slots are already filled.
  • Notifications. Generally, this is poor in Cornerstone. If, for example, a candidate requests alternative interview dates, there is no notification that goes to the recruiter or person who initially created the invite. Likewise, if you use the email functionality within Cornerstone (which we'd like to do, as this helps to maintain a full history) when a candidate replies to the email there is no easy way of knowing they have replied unless recruiters go into the user's profile. As a high volume recruiter, this just isn't workable.
  • There are a number of other areas in the system that are 'OK' but with some development could be great. They include: Offer Letters, Editing/Deleting Data (if you want to update a field on an application form or delete a document you've uploaded...you need to put in a service request with Cornerstone), Reporting, and the overall 'bigger picture/ view' of a candidate and their application/work history.
If you want to transform the application journey and the candidate experience, Cornerstone is a great choice and we've certainly benefited by implementing the Recruiting Suite. Application numbers are significantly up, feedback from candidates is all positive, and the onboarding completion rates are at a record high.
However, if you are looking to transform your internal processes and introduce efficiencies to existing practices, Cornerstone may not fully deliver. We are finding that often we are taking 2 steps forward and 1 step back. As stated previously, most functionality is good, but with some more flexibility and investment/development for seasonal/bulk 'entry level' recruitment it could be a really great product, and I've no doubt that it would help you to realize the savings you are seeking.
Read Darren Mclean's full review
Christian Butler profile photo
July 06, 2019

Cornerstone OnDemand Just Makes Sense

Score 10 out of 10
Vetted Review
Verified User
Review Source
We use Cornerstone OnDemand firm-wide and internationally. We continue to expand and release new instances of the product with new acquisitions globally. This product has the security, freshness, and platforming we require to continue to deliver our learning needs to our employees. We continue to win awards and develop industry leading professionals - all with Cornerstone OnDemand's help, for the best clients in the world.
  • Updates and new releases - Cornerstone OnDemand is top notch when it comes to improving their product.
  • Exceptional community, the user groups, and community are engaged, aware, and insightful - network opportunities abound.
  • The integration with LinkedIn Learning alone makes this one of the most instant and rich learning experiences on the market. It will only improve as Cornerstone OnDemand begins producing their own content as well.
  • Product support - although ticketing is a challenge, there is a lot of change occurring in that sphere. It has improved a lot over the course of the past year, and I look forward to what the end result will be.
  • The software itself is a millennial, and has the same sort of quirks but it gets the job done.
  • As an admin, learning the language areas and understanding the nuance of terms has been a challenge. I am consistently reminding my stakeholders that the term they are using refers to a different area of the system which causes confusion. This has more to do with CornerStone OnDemand being around for so long, meaning there's been plenty of time for some things to be named similar enough to confuse things.
Cornerstone OnDemand is exceptional in integrating content with partners like LinkedIn Learning. It is a globally secure product, with numerous languages - a novice admin can take this product to new markets and locations. We love the ability to transform from a classical LMS to an LXP - for any of its challenges, you receive 10 better features.
Read Christian Butler's full review
Rachel Tucker profile photo
June 21, 2019

Cornerstone OnDemand Review

Score 8 out of 10
Vetted Review
Verified User
Review Source
At Novatech, we use Cornerstone for Recruiting, Learning, and Performance Management for our whole organization. Cornerstone helped us to streamline our processes and have our HR data all in one place. Cornerstone also has the ability to partner with our HRIS (ADP) to ensure all of our employee information is up to date.
  • Customization
  • Support
  • LMS
  • Recruiting module is not where it should be, but they are making improvements.
Cornerstone is a great product if you are looking to integrate and manage your processes all on one platform. We chose to go with Cornerstone due to the fact it was flexible when creating processes and workflows. Cornerstone might not be the best fit for you if you are wanting that unified platform, but recruiting is a huge priority for you. The recruiting platform has made improvements, but still has a way to go.
Read Rachel Tucker's full review
Andrew Garrett profile photo
June 21, 2019

Recruit to Success and Everything Between

Score 8 out of 10
Vetted Review
Verified User
Review Source
We utilize Cornerstone OnDemand in our organization in a multitude of different ways. From day one, our employees and future potential candidates are introduced to Cornerstone. We use it to track our applicants for our various positions throughout our organization, as well as maintaining an ongoing talent pool for key positions within each department. In addition, we use Cornerstone to roll out the new employee's onboarding plan and training matrices for their specific position to seamlessly introduce them to our company and their departments. Finally, we utilize Cornerstone's Performance module to actively manage our employee's performance on a semi-annual and annual basis.
  • Cornerstone's support structure is top notch. Whenever an issue comes up, there are multiple resources available to find the most appropriate solution.
  • Cornerstone actively updates their different modules to make sure their programs are up-to-date on the industries latest trends and functionalities.
  • Cornerstone's new analytics capabilities increase my companies ability to track KPIs and metrics. Information is the key to making informed decisions, and they provide those resources with a simple click of a button.
  • The input of training records could definitely be improved. They have been working hard to update this process, but still could have some work done.
  • Their succession module is functional but not as seamless as the rest of the modules.
  • Create their own HRIS system so that companies don't have to have additional expenses with the integration with the various 3rd parties.
Cornerstone provides the ability to fully customize their system to customer needs. This is an amazing feature if the company can provide adequate resources. Smaller companies, who don't have the availability to hire a specialist to maintain those custom features, definitely struggle to utilize all the various capabilities that Cornerstone can provide.
Read Andrew Garrett's full review
Mary Channon, MATD profile photo
May 11, 2019

Cornerstone OnDemand - very flexible and easy to customize LMS, constantly improving

Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Cornerstone 's Learning cloud for our field sales agents to take Product Knowledge courses, Compliance courses, and skills development courses and videos. Our users also participate in virtual instructor-led training sessions through an Adobe Connect integration. We like Cornerstone because it allows us to easily report out on completions, which is often needed for regulatory purposes. We also like Cornerstone because of the customization options that are available.
  • Reporting: they are continually working to improve report creation and usage from an administrator aspect as well as end-user aspect
  • Customization and Security: you can divide users up to receive different Welcome Page views and narrow down who can access specific content and areas of the system
  • Integrations with other software.
  • Globalization: it's easy to manage the system when your workforce consists of users who speak multiple languages.
  • Implementation.
  • Support for Administrators: the level of product support is not where it should be when it comes to answering hard questions/resolving reported defects (but they are actively working to improve on this).
  • Bulk updates to catalog: some features that you may want to apply to all content are not able to be bulk updated, which means you have to open and "edit" each training item individually to make edits one by one. Or you can, of course, open a billable work order.
  • Restricting access to Admins: it seems as though Cornerstone sometimes wants to keep certain things restricted so that they can force you to open a billable work order (i.e. reversing transcript status when errors are made).
We use Cornerstone for learning, which is its forte. I really do have few complaints.
My one critique: They often release new features as BETA or "Early Adopter" to give admins a chance to implement, test, and provide feedback. It's great that CSOD wants to get new features out to market, but sometimes they are slow to implement updates based on feedback, which makes these exciting new features less than usable for some periods of time. I do believe they really try, and obviously this feedback varies on the complexity of the new feature. At the same time, there are many enhancements and upgrades that are needed in certain areas of the system that they are slow to work on (i.e. their Test UI and UX from both the admin and end-user perspectives) -- improvements that are constantly brought up in the user community, but which CSOD has decided to not prioritize. It can make the users of those features feel like they have been put on the back burner, as there isn't a lot of transparency as to why certain priorities are placed above others (improving existing functions versus implementing brand new features), but that is how new business is attracted I guess, by providing shiny new features that you can sell to the new people.
Their user community is great for asking questions that don't need immediate responses, and for providing feedback on new features. Implementation with them is also a breeze.
Read Mary Channon, MATD's full review
Nelson Hernandez profile photo
August 16, 2019

Cornerstone Useful for Compliance

Score 8 out of 10
Vetted Review
Verified User
Review Source
It's a useful system that saves us time in compliance. We've automated our training assignments and reports. It's easy for the business to see who needs to do what. The admin burden we had before has been greatly reduced.
  • Powerful reporting
  • Automation of training assignments
  • Mobile app needs improvement. There are currently two out there for the learning suite which can cause confusion.
It's really good for users who have easy access to laptops. It's useful for compliance. It's a challenge to use in our factories.
Read Nelson Hernandez's full review
No photo available
August 06, 2019

Happy Cornerstone user with room to be happier.

Score 8 out of 10
Vetted Review
Verified User
Review Source
Cornerstone is being used across the whole organization. Currently, we use the learning and performance module.

Learning: currently many of our live professional development classes and required compliance classes are set-up, ran, and recorded on performance. This solves our business need of having a centralized location to track and manage work-related training. Currently, our issue is content. We tried to work with LinkedIn Learning, but had trouble setting it up with Cornerstone - specifically with single sign-on.

Performance: currently we have an annual performance review. We would like to see if there are capabilities within the performance to incorporate 360 reviews—more specifically peer reviews or possibly client reviews. We would also like to see if there is a possibility for the system to support more frequent feedback and meetings. Maybe conversations?
  • I like the look and feel of the carousels. Learner home is great, but again, for our organization, we need more content for it to be effective.
  • Performance is very robust. Building tasks has many components and allows us the flexibility to have detailed reviews.
  • Signing up for training especially with single sign on and deep links is great!
  • Reminder emails are very helpful, especially during performance.
  • Build in the ability for more frequent and consistent feedback in performance (maybe conversation?)
  • More ability to edit tasks and make changes to specific reviews on the fly.
  • More customized integrations with other vendors (specifically UltiPro)
Cornerstone is a great learning management tool. I feel that it can still make improvements and spend some time with performance. Performance is increasingly becoming a hot topic in HR. Performance feeds into retention, engagement, production, and compensation. It would be great if the same amount of attention that is put into learning is put into the performance. Cornerstone is great for being leaders in what is cutting edge. If you could apply that same mindset for performance, that would be amazing!
Read this authenticated review
No photo available
August 02, 2019

A snapshot of Cornerstone's benefits

Score 8 out of 10
Vetted Review
Verified User
Review Source
Cornerstone is being used throughout the entire organization. We currently utilize it for Learning, Performance, and Recruiting and are currently implementing Onboarding. Having all this information in the same place really helps keeps us in sync and engages the employees in their career from start to finish. Cornerstone understands that every company as a unique need.
  • Cornerstone realizes that every company has a unique use case and provides multiple solutions.
  • The sleek and clean user interface makes it easy for employees to navigate and engage.
  • The ability to dynamically assign users to groups, training, performance reviews and other tasks as reduced a lot of administrative hassles.
  • Because Cornerstone offers so many solutions, it can be confusing down in the weeds of security roles and permissions.
  • Global Product Support while improving is slow to connect when a ticket is opened and sometime feel like you’re going in circles to try to get an answer.
  • The admin side of things can be cumbersome and is not always intuitive.
Cornerstone started as an LMS and it far exceeds the other modules. It can be used as an LMS alone or as a Learning Suite which provides access to Development Plans and Observation Checklists which are traditionally housed in Performance.
Read this authenticated review
No photo available
July 19, 2019

Cornerstone has become our Learning Management Solution

Score 9 out of 10
Vetted Review
Verified User
Review Source
Cornerstone OnDemand is a very powerful and complex Learning Management System. It has become the foundation of our Employee Development Department. We have integrated the Cornerstone LMS into our company culture. Once we implemented the LMS, we quickly had entire departments wanting to utilize Cornerstone as the method to deliver and track employee training and development.

Previously, our company had not standardized a system to deliver and track training. Now with Cornerstone, we are able to automate the delivery of training based on a number of factors. We can push training to new employees when employees switch job titles or departments or assign training as needed. Using this system we have been able to deliver training more efficiently and it has allowed us to align training across our business and gives our management real-time ability to track employee training.

We have been able to roll-out company-wide training on updates to critical business processes is less than a week. Before Cornerstone, it would have taken us over a month to deliver this training and used valuable time and resources. Each company-wide training delivered through Cornerstone has a cost savings of approximately $35,000.

The complexity of this LMS does require considerable time to configure and learn, it has the power to solve virtually any training need. It is well worth the investment.
  • Cornerstone is designed to easily upload and deliver eLearning courses that are designed and constructed with content authoring software.
  • The complexity of the system allows administrators to construct training delivery solutions to meet almost any need.
  • Cornerstone offers a wide-variety of resources for administrators to troubleshoot, get expert advice, and access to professional learning communities.
  • Their Global Product Support can be very slow and unresponsive, however, they have taken measures to improve their customer services and we have seen some improvements.
  • The complexity of the security permissions can be overwhelming, better out of the box roles would be more helpful.
  • The training content available for Cornerstone administrators is not very up-to-date. Sometimes the videos or screenshots are a few years old.
Cornerstone is ideal for an organization that wants to use eLearning as a training delivery method. It has a wide variety of options to deliver content and report to managers. It is ideal for organizations that can dedicate at least one, if not more, employees to administering the LMS, it is a full-time job. This LMS would not be good for organizations that are looking for a quick fix, or a method to track training.
Read this authenticated review
No photo available
August 16, 2019

Cornerstone - Great LMS with tons of flexibility

Score 9 out of 10
Vetted Review
Verified User
Review Source
Cornerstone is used as our LMS system by all departments in the organization. It is used to house all of the HSE training records, professional skills training, as well as certifications. It is currently being used to onboard new employees to the organization, distribute ethics training requirements, and house company policies.
  • Reporting is easy and intuitive- the new Reporting 2.0 allows you to drag and drop fields and instantly see the results.
  • It is very easy to create and manage learning assignments
  • You have the ability to create custom web pages so that you can bring in custom content and personalize your user experience.
  • Some tasks such as data entry or system settings can be manual and labor intensive. If you have 50 training sessions that need to be modified -- there isn't a mass way to make edits.
  • Loading in historical training data can be a pain. The Data Load Wizard isn't user friendly and requires a lot of trial and error.
  • The survey functionality needs to be improved. Admins should be able to generate surveys on the fly ( like SurveyMonkey.)
Cornerstone is very good with administering compliance training and keeping accurate records. You have the ability to create certification programs, automatically make yearly assignments, and create dashboards to quickly view progress across the organization.

Cornerstone is less appropriate with organizations that want to promote a more "free" learning experience. The process of requesting a training and being directed to another screen to launch it isn't very user friendly. I would like to see the ability to browse through training with a you-tube like experience in mind. There are likely some overall settings that can make this a reality, but if you plan to house compliance training in the same LMS this could be difficult to manage.
Read this authenticated review
No photo available
August 15, 2019

Cornerstone OnDemand really captures the essence of learning

Score 9 out of 10
Vetted Review
Verified User
Review Source
Our company is using the Cornerstone OnDemand Learning Suite across the entire organization. As of right now, it mainly addresses compliance and audit training in order to keep track of "required training." This is also to track SOP certifications. We are in the process of trying to implement some microlearning content in order to better engage our users.
  • Their quarterly releases - It helps to attend the webinars, office hours, release recaps and future releases. This is their main strength and why I want to be a Cornerstone OnDemand expert!
  • Their scheduled maintenance - They often remind us when they are going to do updates. We have not had any hiccups.
  • Their ease of security roles. For example, in order to change permissions for one user, we have to take them out of the group and then add them back in with more credentials.
  • Easier way to integrate e-authoring tools within Cornerstone instead of importing them. In other words, this makes it easier for troubleshooting.
Cornerstone OnDemand is well suited for LMS compliance and auditing purposes, performance measures, and microlearning content within a company portal.
Read this authenticated review
No photo available
August 15, 2019

Practical system with many uses

Score 8 out of 10
Vetted Review
Verified User
Review Source
The whole organization uses Cornerstone OnDemand. It created efficiencies for our learning and development efforts. It also simplified the process for employees to enroll in training courses. It allows easier reporting for training courses.
  • Constant improvements and updates with abundant resources for self-learning.
  • Strong user community for seeking advice, support, or solutions from other companies with similar use cases.
  • Attractive platform design with improved user experiences.
  • Create a deeplink or email tag for all levels of evaluations. Employees will not click more than 1-2 times to evaluate a course.
  • Build free virtual ILT options with in-person ILT events/sessions
  • Create "Copy" feature of Custom Emails and leave expanded view for Email Types after saving an email.
Great for self-registration and withdrawal of instructor-led training sessions. Great reporting and tracking of training and managing transcripts. Cornerstone OnDemand is most useful for assigning training to all employees, like various compliance trainings.
Read this authenticated review
No photo available
July 17, 2019

Positive feedback with honest suggestions

Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently, Cornerstone is being used by our field employees and their staff. When new hires come on board, we use the platform as part of our training plan, offering online learning in addition to recording our ILT training sessions. Our employees in the field span the entire state, so this helps us to offer on-demand training with less travel. In addition, it allows us to use our in-person training for more hands-on experiences, since the "lecture" content can be viewed within the LMS. Using online learning also allows us to offer more consistent training of our agents and their staff.
  • The platform itself has every "bell and whistle" you could possibly want. They seem to have a solution for every need outside of what might be ordinary. I feel they do a great job of asking for input from their clients and are continuously striving to improve and meet their customers' needs.
  • The regional user groups that are offered are an added bonus, allowing you to establish a community of other Cornerstone users in your area. These meetings also provide a nice explanation and Q & A opportunity regarding upcoming changes that are being made to the system.
  • I don't think that the estimated time for getting the system up and running is realistic. I know I am not the only one whose implementation took a lot longer than what was projected. While it's nice to be told that it will only take 8 weeks, when it ends up taking much longer, it's a bad first impression. I'm not saying that the extra time is necessary because of Cornerstone, but I'm sure that a more realistic estimate could be given or even a response that is not definite and reflects the fact that it takes a different amount of time depending upon each case.
  • The huge library of online content is nice, but also overwhelming. It would be nice to have some really basic curricula developed and assigned to new users so they complete some of them before implementation even begins. The learning curve is pretty steep and the general road map of what to learn first could be clearer.
  • I think that the person involved with the implementation process needs to know more about the company and how things are run. From my experience, if I had a day to talk through our company structure, our current trainings, and where we are hoping to go, I think I would have had a better experience during implementation. I never really felt like my person completely understood our structure, our obstacles, and our vision.
The system really does address all of the needs for an LMS. It can be set up to address the specific needs of each customer. From job-aids and videos to ILT and vILT sessions, the system can be used to store and/or track anything you want!
Read this authenticated review
No photo available
July 05, 2019

Fair and Balanced

Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Cornerstone OnDemand:
  1. Deploy eLearning courses and videos.
  2. Manage our Performance Cycles.
  3. Succession/Talent Assessments.
We use Cornerstone OnDemand across our entire organization. It has helped us move a paper-based succession process to an online portal.
  • Continues to update/develop new features.
  • Provides access to training resources including regional user groups.
  • Easy to configure pages/tasks to meet your needs.
  • Not all features are fully baked.
  • Ticket process with their support team is time consuming.
  • Difficult to get your enhancements implemented.
Cornerstone OnDemand is well suited for:
  1. Deploying learning across your organization.
  2. Managing a Performance Review process.
  3. Capturing Succession data from Supervisors.
Read this authenticated review
No photo available
June 21, 2019

Good Product, Watch the Pricing

Score 7 out of 10
Vetted Review
Verified User
Review Source
We utilize it for performance, succession planning, development plans, recruiting, and learning management. We currently are implementing it across the whole organization. Cornerstone OnDemand addresses needs we had in creating a formal and online process for recruiting, an electronic process for performance, and a more robust training system.
  • Learning Management is their strong suit and where they started. It is robust and addresses many of our needs as it can be customized in some ways to fit the business.
  • The recruiting platform really hits many of the check boxes for what a company needs to have a fully automated process. It time stamps and tracks all the metrics needed to understand how well the recruiting effort is doing.
  • Cornerstone is constantly updating their modules to better serve their customers. This has been seen in the Learning and recruiting modules.
  • Pricing! When we first contracted with Cornerstone OnDemand, their pricing was very competitive and implementation was extremely fair. However, now they have implementation fees that can raise the cost to a ludicrous level and that takes away from their good product.
  • Turnover: We have had several "Client Success Managers" over the short time we have had Cornerstone OnDemand as well as three Sales Reps.
  • The performance system is not very modern. Difficult to create and track development plans and reviews. The idea of always having to create a task is inconvenient and archaic in my opinion. They could make the processes much easier.
  • Succession Planning needs a lot of work!
Cornerstone OnDemand has a good product and continues to improve their product to be better suited to fit the needs and wants of their customers. That being said, they have significantly increased their price and implementation costs which may become a big issue if not already. Their support is average and assigned contacts to clients continually fluctuates. Of all the competitors in their industry, they probably have the best overall product to offer and it is all made by them and not something acquired of which they try to fit in.
Read this authenticated review
No photo available
April 02, 2019

Great tool to manage the employee learning and performance

Score 7 out of 10
Vetted Review
Verified User
Review Source
We used Cornerstone OnDemand for some recruitment but mostly for Learning and Performance Management. Definitely a great product on the market meeting all our needs. We have heavily used the learning component by shifting our training and development stuff to it and our employees have found the tool easy to use and it has met our needs. It's easy for us to deliver our training components through this platform, so the employees can easily learn when they have time and we can track the status of the completion of their training.
  • Easy to use interface as the UX design is very friendly and easy for employees to navigate.
  • Easy to integrate into the current system as we didn't have to make any major changes to our existing HR system.
  • Easy to manage the employee learning process.
  • The customer support system needs improvement in terms of getting back quickly to queries.
  • More training modules need to be provided to the system administrator so it knows how to manage and implement and make changes in the system.
  • Cornerstone OnDemand needs to bring more changes annually so the system is updated according to the current needs.
It's well suited if you have a lot of employees starting on different dates and you want to train them to ensure that they learn about everything. Its progress bar options let you have an overview of the employee learning process so you can track it. Secondly, it's easy to use and create learning modules.
Read this authenticated review
Melissa Odom profile photo
January 31, 2019

Cornerstone Learning with a dash of Performance

Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Cornerstone OnDemand across our organization of over 2600 users for both Learning and Performance. For Learning we utilize the software to assign online and instructor-led training as well as let users take online training on their own. For Performance we use annual performance reviews, ad hoc reviews, and goals.
  • Learning: The learning assignment tool does a great job at both one off assignments and dynamic assignments that can be based on different Organization Units.
  • System: The system is very customizable which is great for allowing it to fit within your organization. It does make it a more complex system to manage that something that is out of the box but if your organization is complex, this is definitely a pro. You can assign custom fields in most places in the system too.
  • System: Security is robust and allows for many different permissions that can be assigned to groups then people can be added to groups either as a person or by an organization unit or by custom fields.
  • Learning: It handles instructor led training very well which is something many other LMS's do not do at all. In our organization we have many of these every year that we need to track for CPE (Continuing Professional Education) purposes.
  • System: Web service (API) or FTP interfaces are available for automating the data flow in and out of Cornerstone.
  • System: Custom Reporting works very well and allows a report writer to create and share reports to users as needed. I use the custom reports 100% over the standard reports to get exactly what I need to the correct users.
  • System: Customizable emails can be configured at the system level as well as at the learning object level or performance task level as needed. It is recommend for easy of administration to utilize the system level as much as possible for any types of future changes (such as logo or wording changes needed).
  • Performance: Performance tasks are very configurable to go out to who you need them do and shut down on a schedule.
  • Performance: The ability to bring in last years goals so you can rate them as well as a next year goal planning is a great feature.
  • System: Online help is very robust and very thorough.
  • Releases: Quarterly releases are very well managed with many details in the release notes and full cycle to complete testing in a Stage system.
  • Performance: I would be great if the system would prevent launching an ad-hoc review to yourself. This is the number one support request we have to address, deleting these erroneous reviews.
  • System: In many places, the system could really use the ability to mass edit. For example, you have 25 sessions to adjust a field on, it would be nice to mark each checkbox and then edit in mass. There are lots of administrative pieces that are very click intensive.
  • System: Their community resources need a much better boolean search system. It currently doesn't support using quotes to search phrases or dates to eliminate posts from 2010 which are just no longer relevant. The applies to their Idea forum, without the more complex searches we end up with 50 ideas on the same suggestion instead of 1 idea with all the votes for it tallied on the same suggestion.
  • Performance: If you have custom emails at the performance task level and the task is still active, you cannot edit the email at all. This is especially troublesome on the task for ad-hoc reviews which is ongoing.
  • System: The biggest overall issue I have is with their support ticket system. It can take 30 days to get a response to tickets. They are trying to fix this but so far this is my biggest problem.
Their learning system is unmatched - it really has most of the features we required in our environment which is heavily instructor led as well as online. If they can get their support lined out to provide timely support they will be the leader in this area and I would be able to give them a 10.
Read Melissa Odom's full review
Jamie Drahos profile photo
January 29, 2019

One of the best learning management systems I have managed.

Score 8 out of 10
Vetted Review
Verified User
Review Source
Cornerstone OnDemand is our global Learning Management System solution. It is centrally managed out of our Training and Education department, with second-level learning admins throughout the various global regions. The system allows us to manage the corporate training record for all employees, for both online and classroom instruction. It also provides us with a social learning platform for cohorts and a tool to complete observation checklists.
  • Single admin console with granular control over user access and reporting. They continue to keep the admin in mind when rolling out new features. Giving us additional tools and improvements to more easily manage a large organization of learners.
  • A complete solution. Cornerstone OnDemand is a human performance management solution. This includes: compensation, on-boarding, performance reviews, succession, training, and social interaction. All of the areas of the product are cohesively tied to one another for convenience and powerful cross-feature functionality. It has been developed organically from the ground up, so everything works together for a competent experience.
  • Increasing support for mobile learning. Our field is relying on mobile devices to stay connected. Cornerstone OnDemand continues to improve their support for mobile through web browser support and mobile apps.
  • Global Product Support. Their support team can be slow to respond and resolve issues. They are constantly blaming it on growing pains. However, that cannot be an excuse. Every company wants to grow bigger and they need to adjust their support model to accommodate it.
  • Multimedia support. Cornerstone OnDemand does support video learning and embedding videos on custom pages, however, they just rolled this out to everyone and it has some catching up to do. Competitors have supported this feature for quite some time and are ahead of the curve on it.
  • Responsive design support for Welcome and Custom pages. Cornerstone OnDemand is making much of their system responsive for mobile use. However, the page builder that is used to make your Welcome and Custom pages has not been updated for some time. It doesn't always support some HTML5, CSS3 and JavaScript functions. The work-arounds to get some designs to work correctly is troublesome.
When looking at Cornerstone OnDemand, look at the entire package, even if you don't plan on licensing everything. This will allow you see what is possible and how the company has built a cohesive product. Additionally, inquire about their road-map. They have several features that are already planned for this year that make it an even better product. Cornerstone is well suited for medium to larger businesses. I believe there are other products that would work for a smaller business that cost less. It becomes better as you license additional modules for the product.
Read Jamie Drahos's full review
Anne Pasquel Margeotte profile photo
February 07, 2019

Cornerstone as a key partner

Score 8 out of 10
Vetted Review
Verified User
Review Source

We recognised the need to implement an online recruitment tool to standardise the recruitment process through one simple, central system.


This online tool also had to facilitate the introduction of assessments for external recruitment and to accommodate the different requirements within LuxairGroup, properly educating managers to be responsible for their own recruitment and to execute all requests and approvals online.


We also wished to find a recruitment solution which could offer the scope and possibility to develop beyond recruitment and towards a more business strategic talent acquisition.


Cornerstone offered us the best opportunity to use the same provider for their entire workforce and for every stage in the employee lifecycle. Having already used Cornerstone for training, LuxairGroup understood the benefits of the technology.


Close cooperation between Cornerstone and LuxairGroup helped to configure the system efficiently. Whenever LuxairGroup faced any particular difficulties, Cornerstone provided assistance by organising a workshop to demonstrate how to address and overcome them.

  • Professionalised recruitment. Every aspect of recruitment is now centralised, aligning and standardising recruitment processes across every individual role. LuxairGroup has also done away with laborious paper hiring requests and approvals.
  • Automatised processes. LuxairGroup has compiled the data for 300 different job descriptions to provide hiring templates for managers and configure automatic emails to improve the overall communication. An SAP interface has enabled the HR database to be automatically updated when a candidate accepts an offer, greatly reducing administration and improving data accuracy.
  • Changed company behaviours. LuxairGroup has succeeded in educating managers how to use this new recruitment tool, changing their behaviour. Managers no longer have to seek physical signatures for approval and make all hiring requests online rather than at weekly meetings.
  • Improved employer branding. Three job profile videos have been shared and watched all around the world and at job fairs, potential employees are willing to wait for hours to meet a LuxairGroup representative. The company has even been nominated for an award for the most attractive employer in Luxembourg.
  • Moved beyond recruitment. This new system has helped LuxairGroup to evolve beyond recruitment towards talent acquisition, moving into a more strategic business position. LuxairGroup is now implementing Cornerstone solutions throughout its talent management cycle.
  • Too complex on the administration side, it should be more user-friendly for administrators. It's more focused on end users.
  • An improvment of the GPS teams and their support on "cases" would be very usefull as this is time consuming.
Improved hiring efficiency.
LuxairGroup has successfully simplified and slimmed down all HR administration, with faster approvals and immediate launch of new jobs. Pre-screening was previously the most time-consuming part of recruitment but has now been reduced by a third, enabling onboarding to be completed on time and helping the business achieve its KPIs.
Read Anne Pasquel Margeotte's full review
Christopher Fox, Ph.D. profile photo
February 01, 2019

Great product

Score 9 out of 10
Vetted Review
Verified User
Review Source
Cornerstone onDemand is the Learning Management System for my organization. Cornerstone onDemand tracks, delivers and analyzes development opportunities.
  • Cornerstone OnDemand is a comprehensive learning management system.
  • Customer service is particularly good.
  • The LMS home page is easily customized to reflect the culture of the organization.
  • Transition from a previous product can be challenging so Cornerstone OnDemand provides an excellent transition team.
  • The product provides many unique and useful features that are available for a cost. Having access to those features in the beginning would be helpful to determine whether the feature would be useful for a new client.
Cornerstone OnDemand seems to be well suited for any size organization and most industries.
Read Christopher Fox, Ph.D.'s full review
Donna Frazier, PHR profile photo
January 29, 2019

Cornerstone - Performance Module - Complicated

Score 6 out of 10
Vetted Review
Verified User
Review Source
We purchased 3 modules of Cornerstone one year ago to use for the whole organization: Performance, Succession, and Compensation. We are actively using only the Performance module, only now completing our first full cycle in the system. Prior to CSOD our performance process was paper-based. During implementation, you trust your system is being set up in accordance to how you need the tool to work best for the organization. Our implementation period was really short, in some part driven by our own deadlines, but too short to feel comfortable with such a robust system. Disappointingly, implementation also seemed narrow focused on the first step of a cycle, not in the full picture to set up for interim and final stages of the full performance cycle. Customer service managers are helpful but often prefer to direct you to the general hotline (GPS) support for questions/concerns on the tool. CSOD has many avenues to seek answers, which is great once you feel confident in the tool. Initially, not knowing what you don't know, you can feel as though you purchased a product that doesn't quite work yet. The tool is very robust and complicated to set up. From the user side, it's mostly easy to use, though their system designers could apply more user interface principles.
  • Some customer service managers were former customers, providing a resource that understands the admin struggle.
  • A suite of modules to chose from to support organizational needs.
  • Answers found in many locations, though need to invest some time in getting it. GPS hotline, e-community, weekly open forums, written texts.
  • You pretty much need one resource dedicated to the tool to get the most effective use of the tool.
  • Some fonts are so small, users miss the click. User interface can be improved.
  • Administration of the tool can be daunting as you mostly learn by trial and error.
  • Reporting structures.
  • Active tasks in the system are established based on current org structure. When you cross over fiscal years, this results in managers having new employees performance documents and assignments that should be aligned to the previous reporting manager.
  • You can lose historical reference and complicate task completion.
Read Donna Frazier, PHR's full review
Mark McConnell, APTD profile photo
January 29, 2019

A Trusted Advisor in Talent Development Thought Leadership (with good software to boot)

Score 9 out of 10
Vetted Review
Verified User
Review Source
Cornerstone OnDemand is our sole Enterprise Learning Management System. It is the primary vehicle by which we administer, deliver, and report on our training initiatives serving our 2500+ employees and 6000+ dealer network accounts. We use it to curate and deliver content to our audiences in a wide variety of training delivery formats.
  • CSOD provides an intuitive user interface which aids in its adoption by our varied audiences.
  • CSOD provides phenomenal administrator support in the form of both functionality and advice in the area of learning technology and talent development.
  • CSOD provides class leading reporting capability with new features added on a quarterly basis.
  • The loading of historical data during implementation could've gone smoother. I would recommend other customers lean on the out of the box upload tools and not on CSOD's implementation consultants when migrating historical data.
  • While CSOD's certification module is powerful, the interface can be a bit cumbersome (click heavy) for end users.
  • While CSOD offers several avenues for customer support, learning how to escalate pressing issues in an effective manner requires a learning curve on the part of the customer. I would recommend eliciting the advice of other customers.
I feel Cornerstone OnDemand is a market leader in the enterprise learning management space. Any medium or large organization with varied talent development needs would benefit from using the system. Small organizations with limited training initiatives or delivery formats might be better served by simpler or more cost effective tools when researching the LMS space.
Read Mark McConnell, APTD's full review
No photo available
February 01, 2019

Cornerstone is a good, flexible learning solution

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are currently using Cornerstone OnDemand as the LMS for our whole organization. We recently implemented it and just went live on 11/30/15. It is our intention to have all learning related activities run through the LMS, to guarantee a positive end-user experience. We implemented Cornerstone to replace the SumTotal LMS we were previously using.
  • Cornerstone allowed us to create a custom Welcome Page, where we could bring in our branding, images and icons. This allowed us to have the same look and feel as other business applications.
  • The curriculum player functionality is very smooth. The % complete display helps users track their progress for a curriculum assignment - instead of just check marks for each module/course completed.
  • The in-tool reporting functionality provides us with current data, when it's needed. We previously had our learning data stored in a data warehouse, which refreshed nightly. We currently refresh in Cornerstone OnDemand every 6 hours, which allows us to report on items that happened earlier in the day.
  • Cornerstone OnDemand is highly configurable. As the system administrator, having the ability to drag and drop fields to change the dynamic of certain pages was so easy to use.
  • The feature converting email notifications to HTML automatically is perfect for someone who is not an HTML expert. You type it and they convert it. Very nice!
  • We would like the ability to change due dates right on the user's transcript for overdue training. We can change to a future date, but we can not add a date that is in the past. We need to go through the proxy enrollment steps, which takes longer.
  • It would be nice if Dynamic Proxys were editable. If we want to change a one-time training to a recurring training, a whole new proxy needs to be created.
  • We would like more options for the fields that are displayed in the org chart and user profile - currently we can select only between Division and Position.
Cornerstone takes the time to understand your business needs and connects you with other clients that have similar organizations. They also offer 3-4 updates each year, continuing to improve their product.
Read this authenticated review
No photo available
January 29, 2019

Cornerstone Helps Create a Culture of Learning

Score 6 out of 10
Vetted Review
Verified User
Review Source
We use Cornerstone OnDemand as our learning management system for three separate audiences: our internal employees, our distribution network, and as a public-facing customer LMS. We develop much of our training in-house and we use the system for tracking both online and face-to-face training.

Our high-level goals are 1) Increase employee engagement and retention through training 2) Standardize compliance training (safety, HR, etc.) across the organization and 3) Improve communication of key initiatives to our entire employee population.
  • The product is always evolving, and I think that Cornerstone generally does a good job of listening to their customers to develop their product roadmap.
  • The system is very customizable and can be adapted to cater to multiple audiences simultaneously.
  • The system has very good language capabilities for global organizations.
  • The course catalog is very robust and accounts for just about any type of training you can think of.
  • Their customer community (Cornerstone Success Center) is a great resource for collaboration and troubleshooting.
  • Their technical support is lacking. We often wait days for a response and end up having to figure things out through independent testing or collaboration with other users.
  • Back-end administration is not very user friendly. It takes time to learn the nuances and quirks of being a system administrator.
  • There is not a good way to report on or audit security roles.
  • Setting up and tracking Instructor Led Training is very cumbersome and needs an upgrade.
  • Certifications are terrible. Hard to understand, hard to setup, and hard to use as a learner.
Cornerstone is great for organizations that offer blended training programs (face to face, online, self-directed) due to the robust course catalog options. I think organizations of all sizes and structures can customize the system to meet their needs.
Read this authenticated review

Feature Scorecard Summary

New hire portal (18)
6.6
Manager tracking tools (28)
7.0
Compliance tracking and reporting (30)
7.6
Corporate goal setting (30)
7.5
Subordinate goal setting (29)
7.5
Individual goal setting (31)
7.0
Line-of sight-visibility (28)
6.9
Performance tracking (32)
8.0
Performance plans (27)
6.5
Plan weighting (24)
6.3
Manager note taking (9)
6.1
Performance improvement plans (25)
7.4
Review status tracking (29)
6.3
Rater nomination workflow (15)
5.7
Review reminders (30)
7.0
Workflow restrictions (29)
6.3
Multiple review frequency (24)
7.9
Reporting (36)
7.8
Create succession plans/pools (15)
7.9
Candidate ranking (14)
5.6
Candidate search (14)
7.8
Candidate development (12)
6.1
Job Requisition Management (16)
7.9
Company Website Posting (16)
7.0
Publish to Social Media (14)
7.1
Job Search Site Posting (12)
6.4
Customized Application Form (15)
8.9
Resume Management (16)
7.9
Duplicate Candidate Prevention (14)
8.0
Candidate Search (15)
8.8
Applicant Tracking (15)
7.9
Collaboration (12)
6.7
Task Creation and Delegation (11)
6.4
Email Templates (22)
7.9
User Permissions (23)
7.9
Notifications and Alerts (20)
7.9
Reporting (24)
7.7
Course authoring (12)
6.5
Course catalog or library (16)
7.1
Player/Portal (15)
7.7
Learning content (12)
7.8
Mobile friendly (11)
6.6
Progress tracking & certifications (14)
7.8
Assignments (16)
7.5
Compliance management (15)
7.6
Learning administration (16)
8.0
Learning reporting & analytics (16)
7.7
Social learning (10)
5.6

About Cornerstone OnDemand

One unified cloud platform to recruit, train, and manage people

Cornerstone OnDemand (NASDAQ: CSOD) offers cloud-based human capital management software.

Cornerstone is a recognized global human capital management leader with a core belief that companies thrive when they help their employees to realize their potential. Putting this belief into practice, Cornerstone offers solutions to help companies strategically manage and continuously develop their talent throughout the entire employee lifecycle. The Cornerstone Talent Management Suite includes:

  • Cornerstone Recruiting (including applicant tracking, employee onboarding)
  • Cornerstone Learning (including LMS, learning experience platform (LXP), and learning content)
  • Cornerstone Performance (including performance management, succession planning, compensation planning, and employee engagement )
  • Cornerstone HR (including people administration, workforce analytics and benchmarking)

According to the vendor, Cornerstone’s HCM platform is successfully used by more than 3,500 global clients of all sizes, spanning over 40 million users across 192 countries and 43 languages.


Cornerstone OnDemand Features

Onboarding Features
Has featureNew hire portal
Has featureManager tracking tools
Has featureCompliance tracking and reporting
Performance and Goals Features
Has featureCorporate goal setting
Has featureSubordinate goal setting
Has featureIndividual goal setting
Has featureNon-hierarchical goal setting
Has featureLine-of sight-visibility
Has featurePerformance tracking
Performance Management Features
Has featurePerformance plans
Has featurePlan weighting
Has featureManager note taking
Has featurePerformance improvement plans
Has featureReview status tracking
Has featureRater nominations
Has featureRater nomination workflow
Has featureReview reminders
Has featureWorkflow restrictions
Has featureReview transfer
Has featureMultiple review frequency
Has featureReporting
Succession Planning Features
Has featureCreate succession plans/pools
Has featureCandidate ranking
Has featureEmployee profiles
Has featureCandidate search
Has featureCandidate add
Has featureCandidate development
Recruiting / ATS Features
Has featureJob Requisition Management
Has featureCompany Website Posting
Has featurePublish to Social Media
Has featureJob Search Site Posting
Has featureCustomized Application Form
Has featureResume Management
Has featureDuplicate Candidate Prevention
Has featureCandidate Search
Has featureApplicant Tracking
Has featureCollaboration
Has featureTask Creation and Delegation
Has featureEmail Templates
Has featureUser Permissions
Has featureNotifications and Alerts
Has featureReporting
Learning Management Features
Has featureCourse authoring
Has featureCourse catalog or library
Has featurePlayer/Portal
Has featureLearning content
Has featureMobile friendly
Has featureProgress tracking & certifications
Has featureAssignments
Has featureCompliance management
Has featureLearning administration
Has featureLearning reporting & analytics
Has featureeLearning
Has featureAssessments
Has featureLive online learning
Has featureIn-person learning
Has featureMicro-learning
Has featureVideo learning
Has featureeCommerce
Has featureAICC-compliant
Has featureSCORM-compliant
Has featureTin Can (xAPI) compliant
Has featureSocial learning
Additional Features
Has featureOrganically developed suite - one system, one data model, one customer support
Has featureAirtight integration across modules - from recruiting to learning to social to performance
Has featureMachine learning and predictive analytics to get actionable information from your talent data

Cornerstone OnDemand Screenshots

Cornerstone OnDemand Video

Cornerstone OnDemand Downloadables

Cornerstone OnDemand Integrations

Broadbean, Smashfly, HireVue, LinkedIn Talent, 20+ different off-the-shelf e-learning vendors, Cisco Webex, Citrix GotoMeeting

Cornerstone OnDemand Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Required

Cornerstone OnDemand Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Cornerstone OnDemand Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android, Windows Phone, Mobile Web
Supported Countries:All
Supported Languages: 43 languages