Overview
What is ShareFile?
ShareFile is a cloud-based file sharing and storage service built for business. The product was acquired by Citrix Systems in 2011.
The best tool we have found to share documentation with partners in a secure way
Love ShareFile & will use a long while
Modern Centralized Secure Repository for Client File Storage & Access
ShareFile: A justifiable excuse to drop dropbox.
Security & Reliability
Sharing Files Securely
Easy to Use File Sharing Service
ShareFile to the rescue!
we use ShareFile to exchange files in-between employees and with customers. We are now exploring the Workflows and Signature section.
Secure but slow.
Great software to share files securely with internal employees and external clients.
ShareFile is indispensable for a business!
Best software for e-signature
Citrix RightSignature a Simple E-signing program.
GoTo it NOW!
How ShareFile Differs From Its Competitors
File Sharing Management
Collaboration Impact
File Sharing Management
Collaboration Impact
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Access control (61)10.0100%
- Reliability (62)9.595%
- Performance (61)9.090%
- File search (61)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Advanced
$16
Premium
$25
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $10 per month per user, per month, minimum of 3 users
Product Demos
Getting Started with ShareFile
Features
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 8.1Versioning(50) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 9Video files(42) Ratings
Supports video file types
- 9.4Audio files(39) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 8.3Document collaboration(58) Ratings
Users can edit files and attach comments to files.
- 10Access control(61) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 9File search(61) Ratings
A search function that allows users to easily find files, and in some cases even search within multiple files.
- 8.7Device sync(53) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Cloud Storage Security & Administration
Features related to security and administration for cloud storage platforms
- 9.3User and role management(57) Ratings
Administrators can manage users and user groups by role, in terms of setting permissions for things like file access, sharing, and editing permissions.
- 10File organization(60) Ratings
The ability to choose where files will be stored, and manage individual users' storage; includes control over file organization structure.
- 8Device management(48) Ratings
Administrators can manage devices connected to the cloud storage platform, including restricting access for certain devices or wiping files from devices remotely.
Cloud Storage Platform
Features around the functionality of the cloud storage platform.
- 9Performance(61) Ratings
Platform runs at a good speed on all browsers; files load and sync quickly.
- 9.5Reliability(62) Ratings
Cloud storage platform is secure, all features are consistently available, and the platform maintains file integrity.
- 7.4Storage Reports(49) Ratings
Includes reporting capabilities to monitor user activity and storage levels.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is ShareFile?
ShareFile Screenshots
ShareFile Integrations
ShareFile Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(232)Attribute Ratings
Reviews
(1-25 of 72)ShareFile is a great product
- Great for sharing large attachments
- Easy for users to open files you send to them
- Notifications are great to verify when a user opens a file you sent to them
- Plugin for Outlook seems to be a bit resource intensive
- Online editing requires separate paid subscription
- Sharing options could use some improvements
- Easy and intuitive to use
- Encryption of information
- Data validation
- Maybe it could be integrated with even more applications but for email it is ideal as it can be used with Microsoft 365 and Google
- A lower price per user would make it more attractive
- It would be appreciated if the standard plan could include more functionalities.
Love ShareFile & will use a long while
- Rapid, easy uploading of files
- Saves e-mail addresses of participants for repetitive use on multiple projects
- Simplifies grouping of activities, files, addresses, etc. to make using ShareFile time-efficient
- Automates notification of uploads and downloads using e-mail
- Provides easy file management for folders, inclusions, deletions, file properties, etc.
- ShareFile works great among subscribers, and one can take advantage of ShareFile's best features of automation with other ShareFile users. But these features are less functional among non-subscribers. We can still send, receive, etc. among anyone with an e-mail address; but an extra level of effort is required for data security among non-subscrirers with whom we interact the most.
- I like two-factor authentication when signing in, but it is a little cumbersome to use with ShareFile in its current mode. Anything to simplify this is appreciated.
A problem that we have not had [yet], but wonder about is this: Are ShareFile and its e-mailed links safe for transmission to/from U.S. Government computers? All of our public-sector clients are state and locality-based. We haven't had any interacton with U.S. entities. U.S. entities, especially DOD, are rather particular about these type of file-sharing sites and links embedded inside e-mails.
Security & Reliability
- Clean Interface
- Security
- Unlimited Storage
- Ability to add Comments/Notes with Files
- No editing available for files
- No Project management capability
Sharing Files Securely
- Sending files to clients securely
- Need to spend some time training for more uses.
- Some of my clients are not able to open and download files.
- I don't know how to troubleshoot their problems.
- In order to help my clients, I don't know what questions to ask to allow them to download files.
Easy to Use File Sharing Service
- File Sharing
- User Creation
- User Management
- The recent change to the login process requires and extra click
ShareFile to the rescue!
we use ShareFile to exchange files in-between employees and with customers. We are now exploring the Workflows and Signature section.
- Sharing big size files
- Allowing to share only specific files for a period of time
- The Worflows seems to help for document controls
- Time to transfer files
- Price
Secure but slow.
- Secure email delivery.
- Lets me know right away if I've received something.
- Excellent security - I trust that.
- Runs much too slowly when I go to retrieve a sent file.
- No way to search for files I have sent or received - I can only sort by column headers. That's inexcusable.
ShareFile is indispensable for a business!
- Allows to send sensitive important files to clients.
- Allows to send large files.
- Allows to send different types of files.
- I cannot think of any item for improvement.
Best software for e-signature
- It provides best advanced security solution, utilizing up to 256 bit of SSL encryption.
- It cuts out complex agreement processes with the help of simplified and secure e-signature.
- It helps maintaining the custom branding in multiple ways like Embed link, logo etc.
- There is still room for improvement in terms of ease of use.
- It is possible to provide software updates on a timely basis.
- Depending on the business needs, integration can be made.
Citrix RightSignature a Simple E-signing program.
- Service Support
- Ease of Use
- Variety
- No location of template for signing
- No integration with sharepoint
- No "Remember Me" log in
Easy to use
- Offers an online solution to contract signing
- Ensures that documents can't be edited
- Allows all users to know that documents are official
- Explaining the process to the other user can be difficult
- Sometimes the formatting gets difficult when editing documents
- Sharefile is very good at making [our site] appear as an old fashioned FTP site to our non-technical contractors and customers who just want to be able to download files with no technical knowledge needed. This helps keep down support calls from outside the company.
- Sharefile also has a great Outlook Plugin, which we do not use anymore as we standardized our email platform elsewhere, that allows your internal users the ability of sending any file size up to 2GB. It is seamless and does not require user knowledge.
- For those companies that host files on-premise but want to "cloudify" them and make them available anywhere via a mobile app, Sharefile's enterprise grade capability works well for us. We have several drive letters that all users in the company can see and I can now make those available to anyone whether on or off premise.
- Although their FTP like sharing capabilities are good, the ability to set up a site for many to share, there is a limit on how much granular config you can do on it. I would like to see them expand that to more capability.
- I would like to see them have the capability to save the attachments from the Sharefile plugin sends longer. As it is they expire and one cannot go back a year and see what actual file they sent.
- Their tech support has gone under the umbrella of Citrix's main support line so it takes too long and too much hassle to get to an actual Sharefile support person.
- Easy to use.
- Does everything that 99% of companies need.
- Sharing with internal and external users.
- More branding options/customized appearance.
- Good use some additional feature on the app/admin capabilities.
- Ease of sharing files using links and setting access controls for these links
- Enterprise-level controls for an administrator via policies
- Enterprise-level of reporting and audit trails
- Complex and deep folder structures negatively affect performance.
- Certain file types do not function properly such as CAD files.
- Performance can be slow.
- Difficult to see folder permissions and who can access, view, & edit.
- Hard to justify the extra cost to many existing Microsoft customers who have OneDrive / Sharepoint already.
ShareFile Rocks!
- Ease of Use. Outlook plugin integrates effectively.
- File retention policy (automatic deletion, archiving).
- Users grow quickly (each client gets a separate account). Automated pruning would be nice.
- I'm not aware of integration with Office365 online (only the outlook app). This could make it harder for some users.
- It would be nice to have something that auto-scans emails and attachments for PII and would require Sharefile for those emails.
Citrix ShareFile, love it!
- Authenticated electronic document signatures--self-signing, and sending out for signatures. This is a robust feature that also allows for additional information to be added to documents being sent for signatures, such as dates, notes, and items omitted but needed.
- Encrypted emails through ShareFile, Citrix apps for Outlook, Gmail, and Mac email systems. Encrypted email messages cannot be cut/pasted, nor forwarded without encryption. If only the attachments need to be encrypted, the email message can be unencrypted. Also, two options for securely opening an encrypted email (one with less credentials, one with more).
- Documents that need to be signed multiple times by one client but on numerous different dates. If this is being signed electronically, it can be a tedious process.
- Because of the encryption level that we need, MS Office documents aren't editable online in ShareFile. However, because ShareFile SaaS can be synced with MS File Explorer, docs can be edited by opening them directly from File Explorer and resaved directly back to ShareFile through File Explorer, instead of needing to download from/upload to ShareFile.
- Well suited for high encryption purposes, such as HIPAA compliance. This is a major reason we chose this SaaS. We also had a choice of encryption levels if we hadn't needed such a high security level.
- Well suited for electronic signatures, be that by keyboard, mouse signing, or finger signing on tablets and mobile devices.
- Not well-suited for service providers who need structured EMR templates for billing, insurance coding, etc.
- Well suited for large state/local government agencies to capture required documentation from contracted providers, especially large-capacity documents that surpass email attachment size limits.
Signed, sealed, and delivered with ease
- Easy to use platform.
- Great features.
- I wish it kept me logged in all day long.
- Secure storage
- Ease of use for clients
- Plenty of storage space
- Unlimited client users
- Email templates
- The "Note" feature in the cloud-based version does not show up in the desktop version
- Expensive for more than one firm-level user
RightSignature - so simple, anyone can use it!
- Electronic communication
- Ease of use
- Integration with business management systems
- More comprehensive system
- Editable documents rather than use of only .pdf
- Allow Multiple users/signers for one document
Awesome product!
- Safe and secure signature documentation.
- All digital format, no need to print and file.
- Super quick turnaround.
- It can be sent to multiple people at the same time.
- I designate where I want initials, signatures, dates etc.
- It would be nice if when you grab the signature box it would automatically snap to the size of your line on the document.
Secure file storage and sharing solution for remote teams
- Great security features when sharing folders or files.
- Works offline and allows for collaboration on documents.
- Easy to organize folder structures.
- We have had some issues transitioning from Dropbox with syncing errors or corrupt files. Not as smooth as expected.
- Some files only work on a web browser instead of desktop app (support is easy and helpful, but still this has been an issue and time drain).
Citrix ShareFile "ends" with distance
- Security - When sending the file by email it could simply be shared externally outside the company, with sharefile you will no longer have this concern, you create a link to send the file and decide who has the permission to access it.
- Integration - You can easily integrate it with Outlook, or other Office 365 products, creating a very useful combination.
- Easy and fast implementation - After the purchase in a few minutes you will be using it, its implementation is easy and fast, you do not have to be an expert to configure it.
- Editing in the mobile app - it is a little limited, some tools have this custom, they deliver in the mobile application an adapted and limited version of the web / desktop version and the sharefile is fitting in this point
- The search function - is also somewhat limited, I had trouble finding some terms, I could have more filters
- Price - is a bit high, could be more competitive
- Ease of use.
- Support has been good but we have needed it rarely.
- Permissions and security have been good.
- The pricing seems fair but you might already have something that does a lot of the same things for much less money.
- Branding is not quite as easy as it could be but it's not too difficult.
- While security is good, but the way users are allocated is a little odd. Nothing too terrible but it could be improved a bit.
Citrix ShareFile Review
- It's secure. Knowing that it's safe gives you peace of mind.
- It's fast and quick. In a short time, you can share and transfer a large amount of data.
- ShareFile is very user-friendly. It's easy to use, not complicated at all.
- You can create a link to your file.
- You are able to organize the data in files to keep track of the new stuff you added.
- Would be nice if there was a quick and easy way to create a report of which files were opened and downloaded and by whom.