Overview
What is Shoutlet (Discontinued)?
Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on…
Shoutlet: You'll Pay to Play but Worth the Money!
We Shout for Shoutlet
Powerful and easy to use
Shoutlet: Social Media Management tool that works well, looks great.
Perfect Tool to Manage Multiple Accounts (Killer Customer Service too!)
Shoutlet has everything your business needs to succeed with social media
Shoutlet, Robust Platform with Issues
Shoutlet Excels at Meeting Customer's Requests While Consistently Improving Tool To Exceed Industry Expectations
Shoutlet is Social Media Gold
So many social media tools that start with "S" but here's one where the S is for Shoutlet and Services!
Shoutlet Love
Much praise for Shoutlet
Shoutlet - good for contests and engagement.
Shoutlet - A Great Start to Social Servicing
SHOUTing from the rooftops - Shoutlet is Tops!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
What is Shoutlet (Discontinued)?
Shoutlet is a cloud-based social relationship platform that enables marketers to publish, engage and measure social marketing campaigns and activities on social media platforms such as Facebook, Twitter, LinkedIn, Foursquare, Google+, and YouTube. The product’s focus is on quantifying return on…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Would you like us to let the vendor know that you want pricing?
Alternatives Pricing
What is Salesforce Marketing Cloud Social Studio (retiring)?
Radian6 was acquired by Salesforce.com in 2011 and - along with Buddy Media - became Salesforce Social Studio. The product is slated to be retired in November 2024.
What is Wrike?
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Shoutlet (Discontinued)?
Shoutlet (Discontinued) Competitors
- Adobe Social
- Oracle Social Cloud (legacy)
- Khoros Marketing (Formerly Spredfast + Lithium)
Shoutlet (Discontinued) Technical Details
Operating Systems | Unspecified |
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Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(40)Community Insights
- Business Problems Solved
- Pros
- Cons
Shoutlet, a social media management tool, has proven to be invaluable for small companies with limited resources looking to manage their social media outreach. With Shoutlet, users can create and schedule social media posts across multiple platforms, saving time and effort. According to Lindt Canada, this software has helped them streamline their social media management and consumer promotions, resulting in significant time and cost savings. Additionally, Shoutlet's ability to quickly and efficiently post to multiple social networks simultaneously, along with its shortened URL publishing feature, has made it easier for businesses to reach their target audience effectively.
Moreover, Shoutlet offers various features that cater to the unique needs of different organizations. For instance, Proof Interactive utilizes Shoutlet's contest section to manage quarterly sweepstakes for clients, while many businesses use the software for time and cost-efficient in-house Facebook tab and contest building. The ability to manage multiple Facebook targets without creating new target groups constantly is another significant advantage highlighted by users. The platform also provides community management across Facebook, Twitter, and Google+ in one dashboard, allowing businesses to maintain a cohesive online presence across multiple social platforms.
Furthermore, Shoutlet plays a crucial role in customer service management. It helps address customer questions and complaints promptly while providing valuable insights into audience engagement. Businesses can also utilize the software to run giveaways and contests, further engaging their audience and bolstering their social media presence. Additionally, Shoutlet's reporting capabilities enable users to generate monthly reports on social media activities and analyze critical business decisions based on analytics. Overall, Shoutlet serves as a comprehensive tool for managing social media content distribution, streamlining workflows, improving engagement with customers, and driving growth in online communities.
User-Friendly Contest/Everywhere Page Feature: Several users have praised Shoutlet's contest/everywhere page feature, describing it as fantastic and user-friendly. They appreciate how easy it is to create clean and professional end products using this feature.
Easy-to-Use Shoutbox for Post Creation and Scheduling: Many reviewers have highlighted the ease of use of Shoutlet's Shoutbox feature. They find it incredibly easy to create, preview, and schedule posts. The flexibility it offers in terms of post types, scheduling, and targeting fan segments based on various inputs is also highly appreciated.
Efficient Content Distribution for Multiple Brands and Social Channels: Users have commended Shoutlet for its effectiveness in planning and organizing content distribution across multiple brands and social channels. The ability to efficiently post to multiple platforms simultaneously is seen as a significant advantage. Additionally, users like that they can create contests and Facebook tabs in-house without requiring additional development resources.
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Limited social media coverage: Some users have expressed frustration with the limited social media coverage provided by Shoutlet, particularly regarding Facebook restrictions that prevent them from tagging other Facebook pages within the Shoutbox. They believe that Shoutlet should work on covering a wider social media landscape.
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Usability issues: Several reviewers have mentioned usability issues with certain features of Shoutlet. For example, users have suggested improvements to the Social Contest 'Canvas' functions to enhance participant usability, such as showing notifications in a modal window. Users also desire more robust and integrated reporting capabilities and find that modules like 'Shoutlet Profiles' need improvement in terms of usability.
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Lack of integration and development for certain platforms: Some users have noted that while Instagram and Google+ are integrated into Shoutlet, they are not as developed as the APIs for Facebook and Twitter due to API restrictions. Additionally, users hope for future integration with Pinterest but understand that it depends on Pinterest's permission.
Attribute Ratings
Reviews
(1-1 of 1)- The contest/everywhere page feature on Shoutlet is fantastic. It is user-friendly to set up and manage. The end product looks clean and professional
- The Shoutbox feature is incredibly easy to use to create, preview and schedule posts. I love the flexibility it gives in types of posts, ease of scheduling and ability to target your fan segments based on a large variety of inputs.
- The calendar makes it incredibly easy to keep track of what is being posted where and when.
- Honestly, every time I've had a technical issue with Shoutlet, their Tech Therapy team has been quicky, friendly and very helpful.
- My one big "complaint" about Shoutlet is that you can't tag other Facebook pages within the Shoutbox, but that's due to Facebook restrictions.
Media Relations Specialist (highest usage)
Digital Services (several members use)
Marketing (several members use)
Outside Marketing consultant group
- I think our customer service has greatly improved through the use of Shoutlet.
- Social Media content scheduling
- Social Media contests
- Linking Social Media pages to outside web pages for special campaigns
- Bookmarklet -- I can now schedule posts from any webpage (like a Pin It button). This is BRILLIANT and such a time saver
- Mobile - their mobile app makes it much easier for me to interact with the system at any time, anywhere
- Contests - the creation and management of contests is so easy through Shoutlet. I don't know how anyone does contests without it. Super easy, super customizeable. Just a great tool.
- New platforms. We don't currently utilize all of the channels/platforms available through Shoutlet, but I know if we grow and expand our contract adding those platforms (like Pinterest) on will make posting to all platforms at the same time a breeze.
- More use of the everywhere page would be a great way to utilize Shoutlet and better advertise/market our programs and contests outside of our social media channels.
- Price
- Product Usability
- Prior Experience with the Product
- Vendor Reputation
- Don't know
- Shoutbox -- creating content and scheduling it is all in the same spot, it feels intuitive to how I work and Shoutlet has made wonderful improvements based on user feedback
- Contests -- so much of this is drag and drop that even I (a non-technical team member) can easily create, publish and manage contests on our social channels
- I've not found any particularly difficult functions. I've not used the mobile or the reporting functions extensively, so I may need help navigating those - but only because I rarely use them (if at all).