Overview
What is Zoho Social?
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous…
Zoho Social Review
The only social media CRM tool you need
The best social media posting tool, period.
The social media management tool you need NOW
Great Product for Small Business
Zoho Social allows you to grow your following with ease!
Zoho Social - the must have multi channel social media manager
A really good tool for social media managers
The best social media platform for SMB!
Overall a great scheduling platform!
Effortless Social Media Management with Zoho Social
Zoho Social review
The most engaging social media management tool
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Twitter (364)9.494%
- Content planning and scheduling (415)9.292%
- LinkedIn (359)9.292%
- Facebook (401)9.090%
Reviewer Pros & Cons
Pricing
Standard
$10
Professional
$25
Agency
$200
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Social Media Management Using Zoho Social - Zoho Social Demo
Features
Listening/monitoring
Using complex keyword searches to surface insights from social media conversations.
- 8Sentiment analysis(245) Ratings
The tool offers natural language processing to automatically assign positive, negative or neutral sentiment to each post. Users often have the ability to manually change the sentiment.
- 8.7Broad channel coverage(341) Ratings
The tool monitors multiple social channels, as well as blogs, forums, news sites and other websites.
Publishing
Scheduling posts to various social media channels and profiles from one interface.
- 9.2Content planning and scheduling(415) Ratings
Users can easily plan content and schedule posts to various social media channels and profiles from one interface.
- 7.6Audience targeting(294) Ratings
Users can target posts to audience members based on geolocation and other demographics.
- 8.2Content optimization(343) Ratings
The tool can suggest content, as well as the best days and times for content publication and customer engagement.
Engagement
Engaging with customers and responding to comments and inquiries via social media channels.
- 8Automated routing and prioritization(286) Ratings
Users can set up rules so that the tool automatically prioritizes mentions and routes them to the appropriate individual or team for response.
- 8.5Customer interaction histories(318) Ratings
Users can view the entire customer conversation history when responding to a mention.
Marketing
Using the software to increase customer engagement and grow customer base via social media channels.
- 7.9Lead generation(218) Ratings
Users can discover and engage with new prospects, based on certain parameters.
- 8.4Content marketing(287) Ratings
Users can discover content from social media conversations and leverage it in marketing materials.
Channel coverage/integration
Effective integration with social media networks, including the ability to monitor, publish and respond.
- 9.4Twitter(364) Ratings
The software allows users to monitor, publish and respond via Twitter.
- 9Facebook(401) Ratings
The software allows users to monitor, publish and respond via Facebook.
- 9.2LinkedIn(359) Ratings
The software allows users to monitor, publish and respond via LinkedIn, including Groups.
- 8.9Google+(231) Ratings
The software allows users to monitor, publish and respond via Google+.
- 9.2Instagram(331) Ratings
The software allows users to monitor, publish and respond via Instagram.
Reporting/analytics
- 7.8Campaign success analytics(334) Ratings
Users can analyze the success of campaigns through metrics such as likes, shares, retweets, followers, clicks and conversions.
- 7.7Competitor analysis(203) Ratings
Users can compare themselves to competitors based on brand mentions, customer engagement and sentiment.
Account management
Users can manage access to multiple social media accounts.
- 8.5Role-based user permissions & privileges(272) Ratings
Permissions to perform actions or access social accounts are assigned to roles, which are then assigned to users, reducing complexity of administration.
- 9.3Mobile access(347) Ratings
Users can effectively use the software through a mobile or tablet device.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Zoho Social?
Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones.
Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed.
Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
Zoho Social Features
Listening/monitoring Features
- Supported: Sentiment analysis
- Supported: Broad channel coverage
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Content optimization
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Zoho Social Screenshots
Zoho Social Video
Zoho Social Integrations
Zoho Social Competitors
Zoho Social Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Worldwide |
Supported Languages | English, French, German, Spanish, Portuguese, and Italian. |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(516)Attribute Ratings
- 8Likelihood to Renew12 ratings
- 8.2Availability2 ratings
- 8.2Performance3 ratings
- 9.4Usability250 ratings
- 9.3Support Rating220 ratings
- 8.2Online Training1 rating
- 8.3Implementation Rating5 ratings
- 7.3Configurability2 ratings
- 8.2Product Scalability3 ratings
- 3.6Ease of integration2 ratings
- 8.2Vendor pre-sale2 ratings
- 8.2Vendor post-sale2 ratings
Reviews
(1-25 of 422)- Schedule multiple posts simultaneously for all your connected social media accounts, saving significant time and ensuring a consistent posting schedule.
- The calendar view allows for easy planning and organization of your social media content in advance.
- Zoho Social integrates with many popular social media platforms, including Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, and Pinterest.
- It does have limited functionalities for directly engaging with followers on social media platforms (e.g., responding to comments)
- It does have reporting but in-depth analytics for advanced campaign measurement is limited.
Zoho Social Review
- Social Media Calendar
- Great scheduling features
- Multi channel posting
- more features in free plan
The only social media CRM tool you need
- Zoho Social is very user friendly and works fast to give the social media accounts analytics in one place.
- The reports on Zoho Social are very easy to customize, but also very easy to understand and use for your social media marketing.
- Zoho Social gives all the right analytics in real-time, never making you feel like you're clicking around in an abyss and the platform itself pops out with beautiful colors which are attention catching
- I am still new to the platform, and everything I've used so far has been great. Will update my review if anything changes
The best social media posting tool, period.
- Repeat posting
- Adapting posts to each platform
- Several ways to view your pending posts, including a calendar.
- All the features we do not like are from the platform API, not Zoho
The social media management tool you need NOW
- Ease of use
- Messages in one place
- Video uploading is simple
- Just awasome
Great Product for Small Business
- Social Media Calendar
- Social Listening
- Engaging with your audience
- Hashtag Tracking
- Competitor Monitoring
Zoho Social allows you to grow your following with ease!
- Ease of connecting multiple accounts
- Great scheduling features
- Simple interface with great analytics
- Haven't had any problems personally.
- Multi channel posting
- Easy scheduling
- Great analytics
- Integration of any size photo or video
- Conversion of videos for each specific site
A really good tool for social media managers
- review post
- comment post
- more options in free plan
The best social media platform for SMB!
- Scheduling
- Customizing posts
- URL Shortening
- Reports
- Dashboard
- More detailed reports
Overall a great scheduling platform!
- content scheduling
- content calendar
- monitoring
- analytics reports
- he ability to separate analytics for organic and paid content data
Effortless Social Media Management with Zoho Social
- Dashboard to track the SM health
- Smooth posting
- ease of login using SSO and configuration
- Writing post
- Custom analytical elements
- Landing page customisation
Zoho Social review
- Connects channels easily
- Simple dashboard
- Easy to use
- Posting all at one go
- Summary of likes, shares, reach
- customize for different platform
- Analytics can be better
- Paid ad integration in big chunk
- Bulk free stock photos & videos for marketeer
The most engaging social media management tool
- Social media integration
- post automation
- post analytics
- usage of AI in to create post content
- give more flexible payment options for small companies
- more trial period
I use Zoho Social to integrate with all my social media, schedule posts and maintain a constant presence.
I can also monitor my progress, all the data being displayed on a single report page.
- Integrates with social media
- Easy to schedule posts
- Provides detailed reports
- I feel so far Zoho Social is great and fulfils all my needs.
I don't see a case where Zoho Social may be bad.
Zoho Social -a supe tools for your business
- Scheduled posts
- All social in one click
- See reports
- Images and videos customization
- Drafting and refining my post
- Posting to multiple platforms
- Scheduling and optimizing posts
- Logging into mobile app; I couldn't make that work
Easy to use scheduling
- Mobile app for on-the-go access
- Intuitive interface
- Useful features
- More integrations to allow better work flow
Great nifty software that's super easy to use!
- Scheduling posts
- Signing into multiple social platforms
- Multiuser logins
- Threads app is missing and could be a nice addition
- Zoho social apparently doesn't let you edit the posts once they are scheduled - it would be great to have that option
How Zoho Social Drove business to me
- Integrates with multiple platforms
- Allows scheduling of post 30 days in advance
- It offers creation tools to encourage results
- Additional free image selection
- Editing of photos using an AI scanner
Zoho Social for a Zoho One User
- Schedule Posts
- Integrates with CRM
- Priced with Zoho One
Fantastic tool
- Scheduling
- Approvals
- Adding media
- I manage the account from a different country than the client. It would be good to see the date & time according to the country the account is registered in rather than mine.
Great Product!
- Clear structure and organization
- Easy to use interface
- Easy to understand reports
- Simple ability to share across multiple platforms
- Continued linkage between reports across platforms
- More capabilities on the app
- Recurring posts show up more clearly
A Great One-Stop-Shop for Effective Digital Marketing Efforts
I particularly love the fact that it doesn't just focus on post-scheduling - it focuses on overall community management and that is absolutely useful.
- Community Management
- Push Notifications (for comments, DM's, etc)
- Insights & Analytics
- User Interface
- App
- Multi-Channel Publishing ease and access
- Repeat Posts
- Inability to schedule collab posts for IG
- Insights take some time to update (Main page insights, not realtime shifts)