Overall Satisfaction with 8x8 X Series
We use 8x8 for our U.S. team. We have used it overseas in years past as well but don't anymore. It allows us to still have a virtual presence even though we haven't been in a physical office setting in almost two years. We use the auto attendant feature to route calls and the virtual interface to check voicemails.
- Call quality
- Virtual interface
- Pricing
- Ability to block spam calls
- Cost
- Ease of use
- Availability
- It's saved us a lot of money
- We were able to scale down when needed
- Sangoma Asterisk and formerly from Digium
8x8 [X Series] was much easier to manage. For what 8x8 cost us in money, it saved us a lot of time. We were constantly having to mess with our open source PBX to get it to do what we wanted it to. Also, we had only one person on our team who really understood it.
Do you think 8x8 Work delivers good value for the price?
Yes
Are you happy with 8x8 Work's feature set?
Yes
Did 8x8 Work live up to sales and marketing promises?
Yes
Did implementation of 8x8 Work go as expected?
Yes
Would you buy 8x8 Work again?
Yes