Overall Satisfaction with Bonita Platform
Bonita BPM is the principal tool we are currently using to automate our processes. So far, the experience has been excellent. We have deployed two processes with Bonita BPM to manage employee travel requests and vendor payment. We have also deployed our credit approval process on the platform and so far, we have seen great improvement in the credit approval process.
- Task assignment
- Process monitoring
- Process analysis
- A document management function needs to be added
- Process analytics needs to be improved
- User interface
- User interface designer
- Process designer
- It has reduced processing time for travel request and vendor payment by about 70%
- Miccrosoft sharepoint with Nintex and Signavio Process Manager
Bonita BPM is simpler to use, development is faster and you don't have to write complicated codes to deploy new processes.
Do you think Bonita Platform delivers good value for the price?
Yes
Are you happy with Bonita Platform's feature set?
Yes
Did Bonita Platform live up to sales and marketing promises?
Yes
Did implementation of Bonita Platform go as expected?
Yes
Would you buy Bonita Platform again?
Yes
Bonita Platform Feature Ratings
Using Bonita Platform
500 - accounting, procurement, risk management, and credit underwriting
Software development, data analysis and business analysis
- Vendor payment
- Credit processing
- Travel request
- New employee interview and onboarding
- Customer interface
Evaluating Bonita Platform and Competitors
- Product Features
- Product Usability
- Prior Experience with the Product
We have used Bonita for five years so we have some experience with it. Moreover, there is nothing strong enough in other software we considered to make us change
I don't think we would change the evaluation process. We already have a standardized evaluation process for software selection and we evaluated six software before we chose Bonita.
Bonita Platform Implementation
- Third-party professional services
Datafrica Consulting
Change management was a minor issue with the implementation - A champion is needed from every division in the enterprise, we failed to realize this at the beginning. But later we selected a willing champion from every part of the organization and they helped with advancing the needed change throughout the organization
- Getting a consultant to work with on implementation
Bonita Platform Support
Pros | Cons |
---|---|
Knowledgeable team Kept well informed Support cares about my success | Poor followup Need to explain problems multiple times Slow Initial Response |
We have a consultant we work with now, we prefer that to Bonita professional support. We are also working on getting our own internal support.
Using Bonita Platform
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Consistent Quick to learn Convenient Feel confident using | None |
- Process monitoring
- User interface
- process design
- Process analysis
- Process KPI
- Searching for cases or tasks