Guru lets me focus on the solutions, not the problems
Updated February 02, 2024
Guru lets me focus on the solutions, not the problems
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Guru
We use Guru to quickly get help while troubleshooting our products. We use it all the time, it helps with and solves many of our cases. It makes me more confident in my work. Our managers motivate us to use it as well, I have never had something Guru did not have the answer for.
- Quickly come up with answers
- Provides detailed troubleshooting steps
- Solves cases
- Sometimes key word search could be better
- Sometimes it recommends other Gurus not related to the issue
- I would like to see an app
- Handing troubleshooting solutions
- Keeping the information up to date
- Being a database for some equipment
- All positive
- Allows me to grow
I selected Guru because Guru hands solutions better and more clear than the other software.
Do you think Guru delivers good value for the price?
Yes
Are you happy with Guru's feature set?
Yes
Did Guru live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Guru go as expected?
Yes
Would you buy Guru again?
Yes
Using Guru
250 - Customer service
- Troubleshooting
- reference
- information