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TrustRadius
Guru

Guru

Starting at $12 per month per user
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Overview

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and…

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Recent Reviews

Love Guru

9 out of 10
May 23, 2024
As a customer success manager, I often need to find information and know that it is up-to-date. Our internal drive had a lot of duplicate …
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Guru is AWESOME!

10 out of 10
April 24, 2024
Incentivized
I use Guru to search through our company's knowledge base so that I can assist our members as accurately as possible while remaining …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Modesto Ruiz
Quality Experience Management
Arrivia (Leisure, Travel & Tourism, 501-1000 employees)
Verified User
Employee in Sales
Computer Software Company, 501-1000 employees
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Pricing

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Builder

$10*

Cloud
per month per user

Enterprise

Custom

Cloud

Entry-level set up fee?

  • $5,000 one-time fee per installation
    Optional
For the latest information on pricing, visithttps://www.getguru.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $12 per month per user
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Product Demos

Guru Product Tour

Navattic
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Product Details

What is Guru?

Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.

Guru Features

  • Supported: Announcements
  • Supported: Slack integration
  • Supported: Microsoft Teams integration
  • Supported: Verification
  • Supported: AI-powered Trending Topics for Slack
  • Supported: HRIS integrations (50+)
  • Supported: Analytics
  • Supported: Org chart
  • Supported: Generative AI: Answers
  • Supported: Favorites
  • Supported: Custom branding
  • Supported: SSO/SCIM
  • Supported: Generative AI: Assist
  • Supported: Employee Profiles

Guru Screenshots

Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection

Guru Integrations

Guru Competitors

Guru Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Guru starts at $12.

Atlassian Confluence, Microsoft SharePoint, and Notion are common alternatives for Guru.

Reviewers rate Availability and Vendor pre-sale highest, with a score of 9.1.

The most common users of Guru are from Mid-sized Companies (51-1,000 employees).
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Comparisons

View all alternatives
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Reviews and Ratings

(341)

Attribute Ratings

Reviews

(1-15 of 15)
Companies can't remove reviews or game the system. Here's why
May 26, 2024

Guru - one way ticket to success!

JG
Jenna Gonzales
Customer Service Representative II
Partnerhero (Telecommunications, 201-500 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Users and Roles
100
We, the Customer Service Associates used Guru on our daily tasks and it extremely helped us to survive our day to day challenges. I personally have the highest quality assurance score since the day I've started using Guru whenever I need to support a customer. It made my company so happy since all of their employees are utilizing Guru very effectively.
December 05, 2023

Guru - Indispensable for knowledge management

Verified User
Employee in Corporate
Financial Services Company, 1001-5000 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Users and Roles
Virtually the entire company utilizes Guru in one way or another, this ranges every single on of our teams, from the interns to the directors, Guru is very horizontal when needed and can be used to cross information training for all teams.
October 13, 2023

Guru is great for our business!

Verified User
Account Manager in Sales
Financial Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Users and Roles
100
We use guru everyday to find the information we need to best help our customers. It is amazing to have Guru as a resource to not only have the information we need to do our job internally, but to help our customers have the information they need in a timely manner.
October 02, 2023

Guru Review

HD
Hubert Domanais
Team Leader
IntouchCX (Consumer Services, 501-1000 employees)
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Users and Roles
Home is the dashboard of Guru's web app, an at-a-glance view and jumping-off point for all of your knowledge work. A customizable right rail gives admins the ability to curate messaging and Cards that will be shown to all users.
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