Wish we hadn't switched from Hubspot
September 18, 2019

Wish we hadn't switched from Hubspot

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Sales Insight

Overall Satisfaction with Marketo

Used to track marketing content engagement from potential prospects and customers. Marketing team definitely has other uses for it, but for sales we use it to identify ideal times to reach out to prospective customers.
  • All of the strengths of Marketo seem to be from the Marketing perspective. I don't have many to add from a Sales perspective as I have not enjoyed using Marketo thus far.
  • Very difficult to actually see what my prospects are doing in terms of engagement with content. The codes do not make sense and there is not an easy way to view activity in one place.
  • The designations are often incorrect - meaning they'll identify a prospect as a best bet or a fire emoji, while the prospect has just 'unsubscribed' from content.
  • Have not found a good view to search legacy data - only in the previous 14 days.
  • Prospecting / New Business
Identify prime times and prime targets for generating new business opportunities.
I found HubSpot infinitely easier to work with and find the information I needed about prospects in the sales funnel.
Our marketing team pitched this as an improvement, but it appears to only be beneficial for tracking Marketing metrics, not generating sales opportunities.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
Not Rated
Dynamic content
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Ability to test dynamic content
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Landing pages
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A/B testing
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Mobile optimization
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Email deliverability reporting
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List management
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Triggered drip sequences
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Lead nurturing automation
4
Lead scoring and grading
4
Data quality management
3
Automated sales alerts and tasks
3
Calendaring
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Event/webinar marketing
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Social sharing and campaigns
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Social profile integration
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Dashboards
1
Standard reports
1
Custom reports
1
API
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Role-based workflow & approvals
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Customizability
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Integration with Salesforce.com
1
Integration with Microsoft Dynamics CRM
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Integration with SugarCRM
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