Trusted usability companion
December 07, 2023
Trusted usability companion
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with UserTesting
We use UserZoom, recently acquired by UserTesting. It's an efficient tool for completing concept tests and usability tests quickly and effectively - completely removes lengthy participant recruitment processes.
- Usability test participant recruitment
- Unmoderated usability testing
- Panels can be hit or miss, depending on the study
- I don't have an eye into this world, but it facilitates testing that contributes to products which are easier for users to navigate, engage users, and facilitate conversion and adoption
I feel like I already answered this question previously = yes, this type of feedback is essential for all of these reasons, and it's why we conduct user research and use these tools. Authentic customer feedback bridges the gap between business intentions and assumptions, and what users are truly interpreting, thinking, and engaging with.
Do you think UserTesting delivers good value for the price?
Not sure
Are you happy with UserTesting's feature set?
Yes
Did UserTesting live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of UserTesting go as expected?
I wasn't involved with the implementation phase
Would you buy UserTesting again?
Yes