Change and Configuration Management Software
Best Change and Configuration Management Software include:
VMware vCenter Configuration Manager (discontinued), ManageEngine Network Configuration Management (NCM), Sonar, McAfee Change Control, BMC Helix Discovery, Basis Technologies, CA Configuration Automation, Rev-Trac Platinum, and Canfigure.
ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release…
Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile…
The Red Hat Ansible Automation Platform (acquired by Red Hat in 2015) is a foundation for building and operating automation across an organization. The platform includes tools needed to implement enterprise-wide automation, and can automate resource provisioning, and IT environments…
BMC's Track-It! (formerly Numara Track-It!) is an IT asset management, IT help desk, and license management solution.
Chef IT infrastructure automation suites were developed by Chef Software in Seattle and acquired by Progress Software in September 2020. The Chef Enterprise Automation Stack is an integrated suite of automation technologies presented as a solution for delivering change quickly, repeatedly,…
Puppet Enteprise is an IT automation and configuration management solution that enables users to manage and automate infrastructure and complex workflows. The vendor states Puppet Enterprise combines both model‑based and task-based capabilities in a way that enables organizations…
Amazon Web Services offers AWS Config, a service that provides monitoring and assessment of AWS resource configurations to support compliance auditing, change management and troubleshooting, with resource histories and comparison of historical configurations against planned configurations.…
ManageEngine Network Configuration Manager (NCM) is a multi-vendor network change, configuration and compliance management (NCCM) solution for switches, routers, firewalls and other network devices. NCM helps automate and take total control of the entire life cycle of device configuration…
Micro Focus Asset Management X (formerly HP Asset Manager) is enterprise-class IT asset management (ITAM) solution acquired by Micro Focus from Hewlett Packard Enterprise, supporting change and configuration management and license management.
VMware's vCenter Configuration Manager was a change and configuration management software solution. VMware announced the end of the product's availability in January, 2020.
Canfigure is a software solution for ITAM and ITSM management including integrated CMDB based on the ITIL framework. It can be adapted for any business requirement and its interface aims to enable the customer to customize the software with minimal support.
McAfee Change Control (formerly Solidcore S3 Control) delivers continuous, enterprise-wide detection of authorized changes as they occur. It blocks unauthorized changes to critical system files, directories, and configurations while streamlining the implementation of new policies…
Salt is an open source automation, infrastructure management, data-driven orchestration, remote execution, and configuration management solution.
Dimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by Micro Focus.
Micro Focus Operations Bridge Manager, formerly Operations Manager i or OMi, is an event monitoring, change and configuration option acquired by Micro Focus from Hewlett-Packard Enterprise.
EasyVista Service Manager is the New York company's ITIL / ITSM service solution.
Tripwire Enterprise, from Tripwire in Portland, Oregon, is an intrusion detection/prevention system. Tripewire is a HelpSystems brand since the early 2022 acquisition.
Relay, from Puppet, is an event-driven automation platform designed to pull together all of the tools and technologies DevOps engineers need to effectively manage their environment. It is a system of intelligence that works by listening to signals from DevOps tools people already…
GalaxE.Solutions headquartered in Somerset offers GxMaps, a business process analysis tool which provides system change impact analysis for change management, mapping of enterprise systems, and related analysis features.
VNT Software headquartered in Netanya creates interactive, real-time maps of IT environments, offering granular detail. The dependency-mapping solution can be used for migration, asset discovery, cost optimization, and change management.
Oxidized is an open source network configuration tool.
Basis Technologies in Surrey provides a complete automated DevOps and testing platform engineered for SAP. They state their customers maintain better competitive agility, responding more quickly to market opportunities, while reducing costs and lowering risk. Their automation technology…
REALTECH SmartChange Transporation Management, from REALTECH in Baden-Wurttemberg, is a solution designed to simplify SAP Release Management with a central user interface for monitoring and approval of SAP transports.
What is Change and Configuration Management Software?
Change and configuration management software is one of several types of IT asset management software focused on optimizing the configurable aspects of an organization’s IT environment and managing the process of changing those configurations. As the name suggests, change and configuration management involves two distinct functionalities: change management and configuration management.
Configuration management involves the automatic manipulation of any configurable parts of the resources or environments on which software runs. This process includes identifying the configurable parts, giving them unique labels, and ensuring that their configuration is protected from errant changes. Configuration managers also determine the best baseline for any configurable aspects to make sure that the relevant systems are running optimally.
Change management, on the other hand, is the part of the software that governs the actual changes needed to be made to configurable system parts. This process includes identifying areas that need to be changed, understanding the impact this change will make, making change requests, strategizing about possible future changes, and actually implementing the requested changes. Change and configuration management solutions thus combine these two functionalities into a single software solution.
Change and Configuration Management Software Features
Some commonly shared features among change and configuration management software solutions include:
- Customizable Dashboard
- Configuration History
- Task Automation
- Configurable and Customizable Rules
- Conformance Packs
- Data Integration
- Policy Analyzer
Change and Configuration Management Software Comparison
Complexity: The current and future complexity of your organization's IT infrastructure is vital to selecting the correct change and configuration management solution. If you have a complex IT infrastructure or are planning on scaling your infrastructure significantly, you will need a more robust tool. However, if your organization has a relatively simple IT instance and is not expecting to scale up, a simpler solution may be more appropriate and cost-effective.
Rollback Mechanism: If something goes wrong, the ability to rollback any changes is vital. Most change and configuration management software has some form of rollback mechanism, but they’re all slightly different. Ensure that the product you select has a rollback mechanism that fits with the needs of your organization and will get you back on track quickly and easily should you need to use it.
Cost vs. Time Saved: Change and configuration management software can get pricey quickly. Weighing the cost of the product with the money saved by the automations it provides is vital. Examine the features and automations offered by each product, and compare it by the cost of paying an employee to do each of those tasks to ensure that the time saved by product you select is worth the cost.
Vendors of Change and Configuration Management software do not generally display explicit pricing information for their products due to the complex and variable nature of their implementation across different organizations. Many products offer multiple tiers of pricing (despite the actual price being absent) based on the particular needs of the customer. And some products (such as Salt) are open source and free to the consumer. For customized price quotes, prospective buyers should reach out directly to the vendor.