TrustRadius: an HG Insights company

Automox

Score8.7 out of 10

285 Reviews and Ratings

Start a Free Trial

Contact about Automox

Please fill out the form below to get in touch.

Automox

Connect with Automox

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Automox so that Automox and TrustRadius may contact you in regard to the information requested.

What is Automox?

Automox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.

Read more details.

Product Demos

Who Buys & Uses Automox

Pros

  • Automated patch management for operating systems and third-party applications
  • Customizable 'Worklets' for flexible task automation and configuration management
  • Intuitive dashboards and comprehensive reporting for patching status visibility

Cons

  • Limited customization and detail in reporting and dashboard features
  • Worklets can be problematic or require extensive detail to function correctly
  • Lack of a broader catalog of worklet templates, especially for executable patches

Automox give you the control and visibility you need.

Use Cases and Deployment Scope

We need a centralized patching and OS patching tool that can also enable us to enhance our vulnerability remediation capabilities. We also wanted a tool that was lightweight and not too intrusive on the user experience. We are a scale-up tech company that requires real-time patching and OS patching, while also having the flexibility to deploy worklets and scripts to support users.

Pros

  • Patching
  • Data is displayed for compliance and health checking.
  • Giving functionality to users through worklets.

Cons

  • So far, we are delighted with how it performs.
  • MacOS documentation for Intune.

Return on Investment

  • Reduced costs - now support is in-house.
  • More effective reporting and visibility of health status.

Usability

Alternatives Considered

Atera

Other Software Used

Rapid7 InsightVM, SentinelOne Vigilance

Easy and Effective Patch Management.

Use Cases and Deployment Scope

We use Automox for patch management/endpoint management. It helps us with manual patching and missed updates, especially across Windows PCs, laptops, servers, and remote devices. Before using it, manually checking/updating devices took too much time. Now we can automate updates with better visibility and less manual work, saving our IT Team time and helping us keep endpoints more secure and up to date.

Pros

  • Automated Patching.
  • Endpoint visibility.
  • Time saving.

Cons

  • Worklets.
  • Error messages.
  • Endpoint connectivity.

Return on Investment

  • Saves time on manual patching.
  • Keeps devices up to date.
  • Helps improve security.

Usability

Alternatives Considered

Microsoft Intune

Other Software Used

Microsoft 365, Microsoft Teams, Microsoft Intune

Less time spent on patching.

Use Cases and Deployment Scope

We engage Automox in managing endpoint security. It provides a comprehensive visibility so we have zero blind spots; we are aware of what has been patched, what is awaiting patching, and what needs more than patching, and this is where the big guns come in-we formulate policies via worklets to remediate the whole problem.

Pros

  • A complete view of the software across our OS, with the location group and status.
  • Point source patching, configuring our apps and devices from a the cloud.
  • The automatic deployment of software across multiple devices.

Cons

  • Reporting can feel too generalized, I need more customized reports.

Return on Investment

  • Minimized tool fatigue by configurations, removing outdated apps, and keeping everything up to date.
  • Better security standing.
  • Visibility for our entire work environment from a single cloud point.

Usability

Alternatives Considered

ManageEngine Endpoint Central MSP

Other Software Used

Rapid7 InsightCloudSec, Splunk Enterprise Security, TeamViewer

One console hundreds of updates.

Use Cases and Deployment Scope

We utilize almost all of Automox's capabilities, but I'll only mention a couple. We originally brought it in to solve what had become a pretty exhausting patch management process. We have several 3rd part apps within our OS, and we were spending way too much time chasing outdated software. We have also utilized the worklets; on occasions when something could not be patched, they mitigate it altogether. It keeps us compliant with Cybersecurity.

Pros

  • All the software within our network, the entire Operating System of our company, can be accessed from a single point.
  • The few time we have used the worklets they have been really efficient.
  • Automatic updates.

Cons

  • Worklets are one of my favorite features, as they let us automate tasks beyond patching, but writing custom scripts needs to be more straightforward.

Return on Investment

  • Consistency, Everyone working in the same approved software version, whether they are at the office or working remotely.
  • We have improved visibility into which devices are missing patches or falling behind.
  • We spend far les time tracking people down and improving our applications.

Usability

Alternatives Considered

NinjaOne

Other Software Used

SAP Cloud ERP, VMware Workstation Pro, Amazon Corretto

Best Patch Management cloud base.

Use Cases and Deployment Scope

We've used Automox for the last year; before that, we used another patching product for Windows and Linux servers and desktop computers. We had a problem where we didn't update the dashboard or apply any software patches. To keep updated, and because we don't want open internet on servers, we just open Automox URLs and push from Automox; it updates all OS and third-party related software. It's fully web-based, so we don't need a server to host it, and we are very happy to use it. You can schedule the update policy to run on weekends or any other days.

Pros

  • Zero day OS patching.
  • Easy to fetch vulnerabilities.
  • Multi OS scope.

Cons

  • It is already fixed and up to date but just one thing any policy should be separate for OS.

Return on Investment

  • No cost on per misses hardware it is cloud base no cost maintenance.
  • 100% patches on per misses.
  • update get very easy.

Usability

Alternatives Considered

AVEVA Enterprise Asset Management