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Automox

Score8.7 out of 10

303 Reviews and Ratings

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What is Automox?

Automox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.

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Product Demos

Who Buys & Uses Automox

Pros

  • Robust automated patch management for operating systems and third-party applications
  • Worklets feature enables custom scripting and extends functionality for administrative tasks
  • Intuitive dashboards and reporting provide clear visibility into patching status and environment health

Cons

  • Worklet effectiveness issues and desire for more templates, especially for executable patches
  • Worklets can be challenging to implement without strong scripting knowledge, leading to a steep learning curve
  • Limited customization options and detail in reporting and dashboards for audits and inventory

Improve your endpoint visibility usability and reporting with Automox

Use Cases and Deployment Scope

We use Automox for multiple purpose like patching our windows machines (we don't have Mac) in our organization for our cloud native environment. We also use Automox scanning OS, 3rd parties vulnerabilities and also zero days vulnerabilities as soon as patches are available. we also use Automox for endpoint configuration with the help of worklets which is unique feature of Automox.
The product address problem like scanning your vulnerabilities and letting you know why your machines are non compliant and help you to move from non compliant environment to compliant environment. Also making sure you have correct version of applications installed through out your business.

Pros

  • Scanning and patching of vulnerabilities works perfect
  • Deployment of 3rd party software's on your endpoints works great with Automox
  • Troubleshooting tool for taking remote control
  • Reporting for compliance

Cons

  • Automox can improve on taking more proactive action like if Critical patching fails for same devices multiple times, it should create or update the ticket in our platform with the required information and steps needs to be undertaken to fix this.
  • Automox can not be integrated with your existing reporting process if you have any so you have to manually move information which can be improved as well.

Return on Investment

  • 100% no doubt Automox have saved lot of manual effort and just by creating policies by department, teams or location you can schedule patch at any time.
  • You can view complete patching result in one dashboard and will give your complaint status in one single console along with your devices health
  • Also new joiners can easily undergo Automox courses to learn and understand how Automox works by getting started with instant courses.

Usability

Other Software Used

monday.com, Cyera, Workday Workforce Management

Automox give you the control and visibility you need.

Use Cases and Deployment Scope

We need a centralized patching and OS patching tool that can also enable us to enhance our vulnerability remediation capabilities. We also wanted a tool that was lightweight and not too intrusive on the user experience. We are a scale-up tech company that requires real-time patching and OS patching, while also having the flexibility to deploy worklets and scripts to support users.

Pros

  • Patching
  • Data is displayed for compliance and health checking.
  • Giving functionality to users through worklets.

Cons

  • So far, we are delighted with how it performs.
  • MacOS documentation for Intune.

Return on Investment

  • Reduced costs - now support is in-house.
  • More effective reporting and visibility of health status.

Usability

Alternatives Considered

Atera

Other Software Used

Rapid7 InsightVM, SentinelOne Vigilance

Easy and Effective Patch Management.

Use Cases and Deployment Scope

We use Automox for patch management/endpoint management. It helps us with manual patching and missed updates, especially across Windows PCs, laptops, servers, and remote devices. Before using it, manually checking/updating devices took too much time. Now we can automate updates with better visibility and less manual work, saving our IT Team time and helping us keep endpoints more secure and up to date.

Pros

  • Automated Patching.
  • Endpoint visibility.
  • Time saving.

Cons

  • Worklets.
  • Error messages.
  • Endpoint connectivity.

Return on Investment

  • Saves time on manual patching.
  • Keeps devices up to date.
  • Helps improve security.

Usability

Alternatives Considered

Microsoft Intune

Other Software Used

Microsoft 365, Microsoft Teams, Microsoft Intune

Less time spent on patching.

Use Cases and Deployment Scope

We engage Automox in managing endpoint security. It provides a comprehensive visibility so we have zero blind spots; we are aware of what has been patched, what is awaiting patching, and what needs more than patching, and this is where the big guns come in-we formulate policies via worklets to remediate the whole problem.

Pros

  • A complete view of the software across our OS, with the location group and status.
  • Point source patching, configuring our apps and devices from a the cloud.
  • The automatic deployment of software across multiple devices.

Cons

  • Reporting can feel too generalized, I need more customized reports.

Return on Investment

  • Minimized tool fatigue by configurations, removing outdated apps, and keeping everything up to date.
  • Better security standing.
  • Visibility for our entire work environment from a single cloud point.

Usability

Alternatives Considered

ManageEngine Endpoint Central MSP

Other Software Used

Rapid7 InsightCloudSec, Splunk Enterprise Security, TeamViewer

One console hundreds of updates.

Use Cases and Deployment Scope

We utilize almost all of Automox's capabilities, but I'll only mention a couple. We originally brought it in to solve what had become a pretty exhausting patch management process. We have several 3rd part apps within our OS, and we were spending way too much time chasing outdated software. We have also utilized the worklets; on occasions when something could not be patched, they mitigate it altogether. It keeps us compliant with Cybersecurity.

Pros

  • All the software within our network, the entire Operating System of our company, can be accessed from a single point.
  • The few time we have used the worklets they have been really efficient.
  • Automatic updates.

Cons

  • Worklets are one of my favorite features, as they let us automate tasks beyond patching, but writing custom scripts needs to be more straightforward.

Return on Investment

  • Consistency, Everyone working in the same approved software version, whether they are at the office or working remotely.
  • We have improved visibility into which devices are missing patches or falling behind.
  • We spend far les time tracking people down and improving our applications.

Usability

Alternatives Considered

NinjaOne

Other Software Used

SAP Cloud ERP, VMware Workstation Pro, Amazon Corretto