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Automox

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What is Automox?

Automox is an endpoint management platform built for the era of autonomous operations. It provides a cloud-native foundation that unifies automation, speed, visibility, and trust.

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Categories & Use Cases

Product Demos

Who Buys & Uses Automox

Automox Reviews

What users are saying about Automox.
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Pros

  • Automated patch management for operating systems and third-party applications
  • Custom scripting and administrative task automation via Worklets
  • Intuitive user interface with comprehensive dashboards and visibility

Cons

  • Limitations in reporting customization and specific report availability
  • Inconsistencies in Worklet effectiveness and a limited template catalog
  • Insufficient detail in error reporting for troubleshooting

Less time spent on patching.

Incentivized
Rachel Kemp
Systems engineer in Information Technology at Health Ridge (51-200 employees employees)

Use Cases and Deployment Scope

We engage Automox in managing endpoint security. It provides a comprehensive visibility so we have zero blind spots; we are aware of what has been patched, what is awaiting patching, and what needs more than patching, and this is where the big guns come in-we formulate policies via worklets to remediate the whole problem.

Pros

  • A complete view of the software across our OS, with the location group and status.
  • Point source patching, configuring our apps and devices from a the cloud.
  • The automatic deployment of software across multiple devices.

Cons

  • Reporting can feel too generalized, I need more customized reports.

Return on Investment

  • Minimized tool fatigue by configurations, removing outdated apps, and keeping everything up to date.
  • Better security standing.
  • Visibility for our entire work environment from a single cloud point.

Usability

Alternatives Considered

ManageEngine Endpoint Central MSP

Other Software Used

Rapid7 InsightCloudSec, Splunk Enterprise Security, TeamViewer

One console hundreds of updates.

Incentivized
Spencer Hamil
Junior Systems Engineer in Information Technology at Cairn Data (51-200 employees employees)

Use Cases and Deployment Scope

We utilize almost all of Automox's capabilities, but I'll only mention a couple. We originally brought it in to solve what had become a pretty exhausting patch management process. We have several 3rd part apps within our OS, and we were spending way too much time chasing outdated software. We have also utilized the worklets; on occasions when something could not be patched, they mitigate it altogether. It keeps us compliant with Cybersecurity.

Pros

  • All the software within our network, the entire Operating System of our company, can be accessed from a single point.
  • The few time we have used the worklets they have been really efficient.
  • Automatic updates.

Cons

  • Worklets are one of my favorite features, as they let us automate tasks beyond patching, but writing custom scripts needs to be more straightforward.

Return on Investment

  • Consistency, Everyone working in the same approved software version, whether they are at the office or working remotely.
  • We have improved visibility into which devices are missing patches or falling behind.
  • We spend far les time tracking people down and improving our applications.

Usability

Alternatives Considered

NinjaOne

Other Software Used

SAP Cloud ERP, VMware Workstation Pro, Amazon Corretto

Better Endpoint Management system.

Incentivized
Mayank Aggarwal
Sr IT Consultant in Information Technology at Capgemini (10,001+ employees employees)

Use Cases and Deployment Scope

We use it as our cloud native endpoint management and patch automation platform. It helps us to maintain security compliance and operational efficiency across our device fleet. It helps keep operating systems and 3rd-party applications patched across distributed and remote endpoints.

Pros

  • Automated patch management across diverse environments.
  • Endpoint management and compliance.

Cons

  • I would like to see more dashboard customizations.
  • More 3rd party applications support.

Return on Investment

  • it has significantly helped us reduce our administrative effort.
  • Improved our security and risk exposure.

Usability

Alternatives Considered

Microsoft Intune

Other Software Used

Webex App, Webex Calling, Webex Meetings

Automating The busy Work Behind Endpoints.

Incentivized
Clara Riley
IT support analyst in Information Technology at Cera Mortgage (11-50 employees employees)

Use Cases and Deployment Scope

We work in a hybrid environment, us having Automox, which is cloud based means that our employees can have our devices updated without needing to come into the office or using VPN. Moreover it provides security without interrupting operations and keeps our endpoints across and windows patched against newly disclosed vulnerabilities.

Pros

  • Our staff handles a lot of sensitive information and Automox does a good job at patching and mitigating any weaknesses.
  • Automatic tracking of devices that have missed patching.
  • Worklets. They handle administrative tasks, enforce security configurations and help maintain a live inventory of our hardware and software.

Cons

  • Reports. we need more reports on configurations, updates, worklets, inventory and they should be more specific

Return on Investment

  • Time saved by automating tasks through policies.
  • Keeps track o our inventory in an organized manner
  • Remote support, troubleshooting, file transfers.

Usability

Alternatives Considered

Microsoft Intune

Other Software Used

Microsoft Intune, Splunk Enterprise, Zoom Workplace

Perfect Patching solution for all software and platform types

Verified User
Employee in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

We need an all-encompassing solution that does both OS updates and third party updates in accordance to a vulnerability management policy so that Criticals, Highs, Medium and Low CVEs get resolved in time. We also need large OS support across Windows, MacOS and many Linux distros. By enforcing patching remotely through Automox we can also oversee installed software and also set certain security configurations through worklets. Automox provides great coverage of reporting as well as easy management of all devices through easy to understand policy management.

Pros

  • Reporting & Metrics
  • Automated patching with minimised admin oversight
  • Great customer support
  • Wide coverage of OS and third party compatibility
  • RBAC to allow individual teams to manage their estate.

Cons

  • Sometimes setup of devices can be difficult e.g Secure Tokens
  • Keeping Automox application updated can be frustrating
  • Sometimes difficult to see an overarching overview of the entire estate if devices are split up across many zones.

Return on Investment

  • Allows for patching across our entire device estate, so consolidation into one tool instead of many.
  • Agreed buy in from the entire organisation which has meant for more centralised management and ease of management through shared policies and procedures.
  • Also allows for option of remoting into a device, which could eventually replace our other tooling that we have for remote access.

Usability

Alternatives Considered

Microsoft Intune

Other Software Used

CrowdStrike Falcon, Microsoft Intune, MetaCompliance, Tenable Vulnerability Management, OneTrust Tech Risk & Compliance, Intigriti, ChatGPT, Admin By Request, Zendesk Suite, Abnormal Security

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