23shout vs. Five9
23shout vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
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23shout | N/A | N/A | $99 per month | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
23shout | Five9 | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
23shout | Five9 | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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23shout | Five9 | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
23shout | Five9 | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (38 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.0 (1 ratings) |
Availability | - (0 ratings) | 9.0 (1 ratings) |
Performance | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (9 ratings) |
Online Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (1 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Contract Terms and Pricing Model | - (0 ratings) | 8.0 (1 ratings) |
Ease of integration | - (0 ratings) | 9.0 (1 ratings) |
Product Scalability | - (0 ratings) | 9.0 (1 ratings) |
Professional Services | - (0 ratings) | 9.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 8.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
23shout | Five9 | |
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Likelihood to Recommend | 23shout No answers on this topic | Five9 |
Pros | 23shout No answers on this topic | Five9 |
Cons | 23shout No answers on this topic | Five9 |
Likelihood to Renew | 23shout No answers on this topic | Five9 |
Usability | 23shout No answers on this topic | Five9 |
Reliability and Availability | 23shout No answers on this topic | Five9 |
Performance | 23shout No answers on this topic | Five9 |
Support Rating | 23shout No answers on this topic | Five9 |
Online Training | 23shout No answers on this topic | Five9 |
Implementation Rating | 23shout No answers on this topic | Five9 |
Alternatives Considered | 23shout No answers on this topic | Five9 |
Contract Terms and Pricing Model | 23shout No answers on this topic | Five9 |
Scalability | 23shout No answers on this topic | Five9 |
Professional Services | 23shout No answers on this topic | Five9 |
Return on Investment | 23shout No answers on this topic | Five9 |
ScreenShots | Five9 Screenshots |