[24]7 Voices vs. Moveworks

[24]7 Voices

[24]7 Voices

0 Reviews and Ratings

Moveworks

Moveworks

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
[24]7 Voices	Score 0.0 out of 10	N/A	[24]7 Voices reinvents interactive voice response (IVR) for the digital age. Powered by conversational AI technologies that support natural, intent-based interactions, Voices supports customers and increases automation. It augments basic IVR with interactive visual content, contextual IVR journeys, and fraud prevention technologies in order to deliver an exceptional customer experience (CX).	N/A
Moveworks	Score 8.0 out of 10	N/A	Moveworks, now from ServiceNow, is a cloud-based machine learning platform that resolves IT support issues autonomously. Moveworks activates different resolution skills to take action, complete tasks, retrieve information and find answers.	N/A

Pricing

[24]7 Voices

Moveworks

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
[24]7 Voices	Moveworks
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Best Alternatives
	[24]7 Voices	Moveworks
Small Businesses	No answers on this topic	No answers on this topic
Medium-sized Companies	Cortana (discontinued) Score 7.5 out of 10	Cortana (discontinued) Score 7.5 out of 10
Enterprises	Cortana (discontinued) Score 7.5 out of 10	Cortana (discontinued) Score 7.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	[24]7 Voices	Moveworks
Likelihood to Recommend	- (0 ratings)	8.0 (1 ratings)

User Testimonials
	[24]7 Voices	Moveworks
Likelihood to Recommend	[24]7.ai No answers on this topic	ServiceNow Moveworks is great at automating simple functions with zero human touch and requests, like unlocking user accounts, resetting user passwords, and adding users to DL ticket creation. These functions reduce total calls to our help desk. Incentivized Mike Miller System Administrator Read full review
Pros	[24]7.ai No answers on this topic	ServiceNow Understanding employee questions and serving up information and answers Very easy to add new content into the chatbot Excellent customer support Incentivized Mike Miller System Administrator Read full review
Cons	[24]7.ai No answers on this topic	ServiceNow Conversations, asking users refining questions to better tailor responses Incentivized Mike Miller System Administrator Read full review
Return on Investment	[24]7.ai No answers on this topic	ServiceNow 22% reduction in calls to support channels Employee growth without needing to add support personnel Incentivized Mike Miller System Administrator Read full review
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