24SevenOffice vs. Epicor CMS

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 7.1 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
Epicor CMS
Score 7.7 out of 10
N/A
N/AN/A
Pricing
24SevenOfficeEpicor CMS
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeEpicor CMS
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
24SevenOfficeEpicor CMS
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
3% below category average
Epicor CMS
-
Ratings
Pay calculation6.72 Ratings00 Ratings
Benefit plan administration7.62 Ratings00 Ratings
Direct deposit files5.12 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
9% above category average
Epicor CMS
7.5
1 Ratings
4% above category average
API for custom integration9.02 Ratings10.01 Ratings
Plug-ins6.72 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
15% below category average
Epicor CMS
10.0
1 Ratings
20% above category average
Single sign-on capability6.72 Ratings10.01 Ratings
Role-based user permissions7.42 Ratings10.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
4% below category average
Epicor CMS
5.0
1 Ratings
36% below category average
Dashboards6.72 Ratings00 Ratings
Standard reports8.02 Ratings5.01 Ratings
Custom reports5.82 Ratings5.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
2 Ratings
22% below category average
Epicor CMS
9.5
1 Ratings
22% above category average
Accounts payable5.52 Ratings10.01 Ratings
Accounts receivable5.82 Ratings10.01 Ratings
Global Financial Support7.12 Ratings8.01 Ratings
Primary and Secondary Ledgers6.72 Ratings10.01 Ratings
Journals and Reconciliations5.72 Ratings10.01 Ratings
Configurable Accounting7.42 Ratings10.01 Ratings
Standardized Processes5.52 Ratings10.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
15% below category average
Epicor CMS
10.0
1 Ratings
23% above category average
Inventory tracking7.72 Ratings10.01 Ratings
Automatic reordering6.52 Ratings10.01 Ratings
Location management6.72 Ratings10.01 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% below category average
Epicor CMS
8.8
1 Ratings
13% above category average
Pricing8.02 Ratings10.01 Ratings
Order entry9.02 Ratings10.01 Ratings
Credit card processing6.52 Ratings00 Ratings
Cost of goods sold8.12 Ratings10.01 Ratings
Order Orchestration6.82 Ratings10.01 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
Epicor CMS
8.7
1 Ratings
16% above category average
Billing Management5.52 Ratings10.01 Ratings
Cash and Asset Management9.02 Ratings10.01 Ratings
Travel & Expense Management7.52 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings7.01 Ratings
Period Close6.72 Ratings10.01 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
7% below category average
Epicor CMS
7.4
1 Ratings
3% below category average
Budgeting and Forecasting8.42 Ratings5.01 Ratings
Project Costing6.52 Ratings7.01 Ratings
Cost Capture8.62 Ratings10.01 Ratings
Capital Project Management6.12 Ratings8.01 Ratings
Customer Contract Compliance8.62 Ratings5.01 Ratings
Project Revenue Recognition8.02 Ratings8.01 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% above category average
Epicor CMS
-
Ratings
Project Planning and Scheduling8.32 Ratings00 Ratings
Task Insight for Project Managers7.42 Ratings00 Ratings
Project Mobile Functionality5.52 Ratings00 Ratings
Definable Resource Pools9.01 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
5% below category average
Epicor CMS
9.3
1 Ratings
22% above category average
Award Lifecycle Management8.02 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
4% below category average
Epicor CMS
7.3
1 Ratings
6% above category average
Bids Analyzed and Compared7.01 Ratings5.01 Ratings
Contract Authoring7.42 Ratings00 Ratings
Contract Repository6.42 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings7.01 Ratings
Supplier Management4.82 Ratings8.01 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
5% above category average
Epicor CMS
7.3
1 Ratings
14% above category average
Risk Repository7.02 Ratings00 Ratings
Control Management8.02 Ratings7.01 Ratings
Control Efficiency Assessments6.72 Ratings7.01 Ratings
Issue Detection7.02 Ratings7.01 Ratings
Remediation and Certification4.82 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
Epicor CMS
8.8
1 Ratings
24% above category average
Transportation Planning and Optimization7.42 Ratings9.01 Ratings
Transportation Execution Management7.01 Ratings9.01 Ratings
Trade and Customs Management5.22 Ratings8.01 Ratings
Fulfillment Management5.22 Ratings9.01 Ratings
Warehouse Workforce Management5.01 Ratings8.01 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
17% below category average
Epicor CMS
9.1
1 Ratings
18% above category average
Production Process Design8.62 Ratings9.01 Ratings
Production Management7.72 Ratings10.01 Ratings
Configuration Management6.12 Ratings9.01 Ratings
Work Execution7.62 Ratings9.01 Ratings
Manufacturing Costs4.82 Ratings9.01 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% above category average
Epicor CMS
10.0
1 Ratings
29% above category average
Forecasting8.01 Ratings10.01 Ratings
Inventory Planning9.02 Ratings10.01 Ratings
Performance Monitoring7.72 Ratings10.01 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
0% below category average
Epicor CMS
8.1
1 Ratings
10% above category average
Proposal Management4.52 Ratings8.01 Ratings
Product Master Data Management8.62 Ratings8.01 Ratings
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24SevenOfficeEpicor CMS
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User Ratings
24SevenOfficeEpicor CMS
Likelihood to Recommend
5.5
(2 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
24SevenOfficeEpicor CMS
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
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Epicor Software
CMS is well suited for automotive manufacturing businesses.
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Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
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Epicor Software
  • EDI Order Processing
  • Serialized Inventory Tracking
  • Order Processing
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Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
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Epicor Software
  • Visual interface
  • Report Customization
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Usability
24SevenOffice
No answers on this topic
Epicor Software
CMS takes time to learn and use the menu driven green screen. However, once you are familiar it makes for fast navigation.
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Support Rating
24SevenOffice
No answers on this topic
Epicor Software
Support is getting better but can still be slow to respond.
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Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
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Epicor Software
We have more control over the backend of CMS and the fact it runs on a 5250 emulator it run a lot faster for data entry.
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Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
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Epicor Software
  • Inventory tracibility
  • Order Processing
  • Customer Integration
  • EDI Processing
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ScreenShots