24SevenOffice vs. Microsoft Dynamics 365 Business Central

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
24SevenOffice
Score 6.8 out of 10
N/A
24SevenOffice is a modular, all-in-one enterprise resource planning (ERP) system with integrated capabilities such as customer relationship management (CRM), financial and project management, and communication.N/A
Microsoft Dynamics 365 Business Central
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.N/A
Pricing
24SevenOfficeMicrosoft Dynamics 365 Business Central
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
24SevenOfficeMicrosoft Dynamics 365 Business Central
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
24SevenOfficeMicrosoft Dynamics 365 Business Central
Top Pros
Top Cons
Features
24SevenOfficeMicrosoft Dynamics 365 Business Central
Payroll Management
Comparison of Payroll Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
2% below category average
Microsoft Dynamics 365 Business Central
7.6
6 Ratings
5% above category average
Pay calculation6.72 Ratings7.86 Ratings
Benefit plan administration7.62 Ratings7.04 Ratings
Direct deposit files5.12 Ratings9.35 Ratings
Customization
Comparison of Customization features of Product A and Product B
24SevenOffice
7.9
2 Ratings
8% above category average
Microsoft Dynamics 365 Business Central
8.0
16 Ratings
10% above category average
API for custom integration9.02 Ratings8.015 Ratings
Plug-ins6.72 Ratings8.013 Ratings
Security
Comparison of Security features of Product A and Product B
24SevenOffice
7.0
2 Ratings
15% below category average
Microsoft Dynamics 365 Business Central
9.0
20 Ratings
10% above category average
Single sign-on capability6.72 Ratings9.016 Ratings
Role-based user permissions7.42 Ratings9.020 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
24SevenOffice
6.9
2 Ratings
1% below category average
Microsoft Dynamics 365 Business Central
5.1
21 Ratings
31% below category average
Dashboards6.72 Ratings5.117 Ratings
Standard reports8.02 Ratings5.121 Ratings
Custom reports5.82 Ratings5.120 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
24SevenOffice
6.1
2 Ratings
22% below category average
Microsoft Dynamics 365 Business Central
8.8
21 Ratings
14% above category average
Accounts payable5.52 Ratings9.020 Ratings
Accounts receivable5.82 Ratings8.419 Ratings
Global Financial Support7.12 Ratings9.08 Ratings
Primary and Secondary Ledgers6.72 Ratings10.07 Ratings
Journals and Reconciliations5.72 Ratings10.010 Ratings
Configurable Accounting7.42 Ratings10.010 Ratings
Standardized Processes5.52 Ratings9.011 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
24SevenOffice
6.8
2 Ratings
14% below category average
Microsoft Dynamics 365 Business Central
8.7
16 Ratings
10% above category average
Inventory tracking7.72 Ratings9.016 Ratings
Automatic reordering6.52 Ratings6.79 Ratings
Location management6.72 Ratings9.013 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
24SevenOffice
7.6
2 Ratings
2% below category average
Microsoft Dynamics 365 Business Central
7.9
19 Ratings
2% above category average
Pricing8.02 Ratings7.117 Ratings
Order entry9.02 Ratings8.016 Ratings
Credit card processing6.52 Ratings10.011 Ratings
Cost of goods sold8.12 Ratings8.015 Ratings
Order Orchestration6.82 Ratings8.05 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% below category average
Microsoft Dynamics 365 Business Central
8.4
11 Ratings
13% above category average
Billing Management5.52 Ratings8.39 Ratings
Cash and Asset Management9.02 Ratings9.010 Ratings
Travel & Expense Management7.52 Ratings7.86 Ratings
Budgetary Control & Encumbrance Accounting5.52 Ratings8.37 Ratings
Period Close6.72 Ratings10.010 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
7% below category average
Microsoft Dynamics 365 Business Central
8.7
8 Ratings
13% above category average
Budgeting and Forecasting8.42 Ratings10.08 Ratings
Project Costing6.52 Ratings10.07 Ratings
Cost Capture8.62 Ratings10.08 Ratings
Capital Project Management6.12 Ratings8.05 Ratings
Customer Contract Compliance8.62 Ratings10.06 Ratings
Project Revenue Recognition8.02 Ratings8.04 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
4% above category average
Microsoft Dynamics 365 Business Central
7.7
4 Ratings
12% above category average
Project Planning and Scheduling8.32 Ratings8.03 Ratings
Task Insight for Project Managers7.42 Ratings8.03 Ratings
Project Mobile Functionality5.52 Ratings8.03 Ratings
Definable Resource Pools9.01 Ratings7.03 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
24SevenOffice
7.1
2 Ratings
6% below category average
Microsoft Dynamics 365 Business Central
9.7
3 Ratings
25% above category average
Award Lifecycle Management8.02 Ratings10.03 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
24SevenOffice
6.6
2 Ratings
5% below category average
Microsoft Dynamics 365 Business Central
8.0
6 Ratings
14% above category average
Bids Analyzed and Compared7.01 Ratings8.03 Ratings
Contract Authoring7.42 Ratings8.03 Ratings
Contract Repository6.42 Ratings7.03 Ratings
Requisitions-to-Purchase Orders Integrated5.52 Ratings7.55 Ratings
Supplier Management4.82 Ratings8.03 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
24SevenOffice
6.7
2 Ratings
3% above category average
Microsoft Dynamics 365 Business Central
9.6
3 Ratings
38% above category average
Risk Repository7.02 Ratings9.32 Ratings
Control Management8.02 Ratings9.43 Ratings
Control Efficiency Assessments6.72 Ratings9.32 Ratings
Issue Detection7.02 Ratings10.03 Ratings
Remediation and Certification4.82 Ratings9.72 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
24SevenOffice
6.8
2 Ratings
1% below category average
Microsoft Dynamics 365 Business Central
7.7
3 Ratings
12% above category average
Transportation Planning and Optimization7.42 Ratings8.02 Ratings
Transportation Execution Management7.01 Ratings8.02 Ratings
Trade and Customs Management5.22 Ratings8.02 Ratings
Fulfillment Management5.22 Ratings7.93 Ratings
Warehouse Workforce Management5.01 Ratings8.02 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
24SevenOffice
6.4
2 Ratings
16% below category average
Microsoft Dynamics 365 Business Central
7.1
3 Ratings
6% below category average
Production Process Design8.62 Ratings9.02 Ratings
Production Management7.72 Ratings5.83 Ratings
Configuration Management6.12 Ratings1.32 Ratings
Work Execution7.62 Ratings9.02 Ratings
Manufacturing Costs4.82 Ratings8.63 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
24SevenOffice
7.6
2 Ratings
5% above category average
Microsoft Dynamics 365 Business Central
9.5
5 Ratings
27% above category average
Forecasting8.01 Ratings9.05 Ratings
Inventory Planning9.02 Ratings10.05 Ratings
Performance Monitoring7.72 Ratings10.05 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
24SevenOffice
7.3
2 Ratings
1% above category average
Microsoft Dynamics 365 Business Central
9.3
2 Ratings
25% above category average
Proposal Management4.52 Ratings9.01 Ratings
Product Master Data Management8.62 Ratings9.01 Ratings
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24SevenOfficeMicrosoft Dynamics 365 Business Central
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User Ratings
24SevenOfficeMicrosoft Dynamics 365 Business Central
Likelihood to Recommend
5.5
(2 ratings)
8.0
(21 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(3 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
24SevenOfficeMicrosoft Dynamics 365 Business Central
Likelihood to Recommend
24SevenOffice
I would say if you have a staff that's already experienced in the 24SevenOffice program that would be best. People who are brand new to it will have too much time ramping up and training. Also, you'd better have a rock-solid network infrastructure if you want success with this program. A business with less tech-savvy workers just wouldn't work.
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Microsoft
It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!
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Pros
24SevenOffice
  • Excellent UI that is easy to use. All features are a breeze.
  • Because of the depth at which it has data, it can be used very well.
  • Its integration with other ERP software is also possible for better analysis.
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Microsoft
  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
Read full review
Cons
24SevenOffice
  • Unfortunately, usability is a major issue at times. I hear complaints about dropped network traffic, and it's not our infrastructure.
  • The interface is confusing. We have to train new employees with a lot of detailed instructions which shouldn't be necessary.
  • We have had to pay for any support on the above issues.
Read full review
Microsoft
  • The version of software that we currently use isn't compatible with Windows 7, therefore we had to install it using the virtual computer under Windows XP. This created a few additional steps that the users had to go through in order to access the software which generated more calls to our IT Helpdesk.
  • We did research how much it would cost to upgrade the software so that we could get a version compatible with Windows 7, but the cost was way too expensive for our organization. Also, when we need to make updates or changes to the software, there are very few consultants who are familiar with the software so we are limited in who we can use for consulting services. Since we are limited in choosing consultants who can make updates and changes to the software the fees are usually really expensive for their services.
  • There is a .zup file that we constantly have to delete in order for the database to work properly and update. Users get a pop-up about once a week asking if they want to replace the .zup file and if the file is not deleted then the opening page for the software will not show up correctly and the database will not have the most up to date information.
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Likelihood to Renew
24SevenOffice
No answers on this topic
Microsoft
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
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Usability
24SevenOffice
No answers on this topic
Microsoft
It has simplified all processes and reduces turnaround time for month end processes. You can easily navigate through the dashboard which is very user friendly and easily guides you to different functionalities. Duplications of Invoices is avoided because NAV rejects posting of an invoice number already in the system so you increase accuracy.
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Support Rating
24SevenOffice
No answers on this topic
Microsoft
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
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Alternatives Considered
24SevenOffice
24SevenOffice has its own pros and cons just like any other software. It is a great software for an organization to do project management or financial management. It stacks up very competitively against others and is probably in the top 3. the UI that is offered by this software surpasses all the others that I have used and/or mentioned above. It is a breeze to understand most parts of the software by yourself. I think in terms of support there could be some improvement that can be possible and will result in much better feedback from its clients. Overall I give it a great rating in terms of usability and capability to handle the majority of business management, project management, and financial management features.
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Microsoft
I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
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Return on Investment
24SevenOffice
  • We were using a fairly similar program from an ROI perspective previously so I can't say it's had a big effect.
  • That said the network issues represent lost hours/money.
  • The added training is also expensive.
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Microsoft
  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
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ScreenShots