TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    360 Campaigner

    Score7.6 out of 10
    Small Businesses (1-50 employees)
    360 Campaigner is a B2B marketing automation platform that includes email marketing, lead nurturing, and CRM capabilities. Data Below Provided by 360 Campaigner Marketing Automation Features Email & Online Marketing Features WYSIWYG Email Editor Scheduled Emails Deliverability Scoring Delivery Tracking Drip Email Marketing Forms, Dynamic Content Dynamic Content Testing (pre…

    $90

    upto 10000 emails

    WebEngage

    Score4.1 out of 10
    N/AWebEngage calls itself a multi-channel user engagement platform. It automates communication across a user's lifecycle and helps companies send messages via these channels: Web Messages In-app Messages Push Notifications Web Push Notification Email Marketing SMS Marketing Facebook Remarketing According to the vendor, cross-device tracking helps keep communication coherent and contextual, making the…N/A
    Pricing
    360 CampaignerWebEngage
    Editions & Modules
    Starter
    $90
    upto 10000 emails
    Genius
    $249
    up to 10000 emails, 30000 Nurture emails
    Explorer
    $1,499
    up to 10000 emails & Contacts
    Champion
    $1,699
    up to 10000 emails & Contacts, 30000 Nurture emails
    No answers on this topic
    Offerings
    Pricing Offerings
    360 CampaignerWebEngage
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFor additional tiers of emails, contacts and nurturing credits under each plan.Pricing is customised according to the customer usage and requirement. Contact support@webengage.com to know more about pricing plans.
    More Pricing Information
    Community Pulse
    360 CampaignerWebEngage
    Considered Both Products
    360 Campaigner
    No answer on this topic
    WebEngage
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Features
    360 CampaignerWebEngage
    Email & Online Marketing
    Comparison of Email & Online Marketing features of 360 Campaigner and WebEngage
    Feature
    360 Campaigner
    9.6
    1 Ratings
    21% above category average
    WebEngage
    7.4
    6 Ratings
    5% below category average
    WYSIWYG email editor10.01 Ratings00 Ratings
    Dynamic content9.01 Ratings7.36 Ratings
    Ability to test dynamic content10.01 Ratings7.76 Ratings
    Landing pages10.01 Ratings00 Ratings
    A/B testing9.01 Ratings00 Ratings
    Mobile optimization10.01 Ratings6.35 Ratings
    Email deliverability reporting9.01 Ratings7.16 Ratings
    List management9.01 Ratings7.86 Ratings
    Triggered drip sequences10.01 Ratings8.26 Ratings
    Lead Management
    Comparison of Lead Management features of 360 Campaigner and WebEngage
    Feature
    360 Campaigner
    9.8
    1 Ratings
    21% above category average
    WebEngage
    6.1
    5 Ratings
    26% below category average
    Lead nurturing automation10.01 Ratings6.65 Ratings
    Lead scoring and grading10.01 Ratings00 Ratings
    Data quality management10.01 Ratings00 Ratings
    Automated sales alerts and tasks9.01 Ratings5.65 Ratings
    Campaign Management
    Comparison of Campaign Management features of 360 Campaigner and WebEngage
    Feature
    360 Campaigner
    9.5
    1 Ratings
    23% above category average
    WebEngage
    6.9
    6 Ratings
    9% below category average
    Calendaring9.01 Ratings8.05 Ratings
    Event/webinar marketing10.01 Ratings5.74 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of 360 Campaigner and WebEngage
    Feature
    360 Campaigner
    10.0
    1 Ratings
    28% above category average
    WebEngage
    -
    Ratings
    Social sharing and campaigns10.01 Ratings00 Ratings
    Social profile integration10.01 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of 360 Campaigner and WebEngage
    Feature
    360 Campaigner
    9.3
    1 Ratings
    21% above category average
    WebEngage
    7.2
    6 Ratings
    4% below category average
    Dashboards9.01 Ratings7.56 Ratings
    Standard reports10.01 Ratings7.56 Ratings
    Custom reports9.01 Ratings6.76 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of 360 Campaigner and WebEngage
    Feature
    360 Campaigner
    9.3
    1 Ratings
    20% above category average
    WebEngage
    7.1
    6 Ratings
    7% below category average
    API9.01 Ratings8.26 Ratings
    Role-based workflow & approvals9.01 Ratings7.15 Ratings
    Customizability10.01 Ratings6.85 Ratings
    Integration with Salesforce.com9.01 Ratings6.15 Ratings
    Integration with Microsoft Dynamics CRM9.01 Ratings00 Ratings
    Integration with SugarCRM10.01 Ratings00 Ratings
    Best Alternatives
    360 CampaignerWebEngage
    Small Businesses
    Vbout
    Score9.9 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    360 CampaignerWebEngage
    Likelihood to Recommend
    10.0
    (1 ratings)
    7.3
    (6 ratings)
    User Testimonials
    360 CampaignerWebEngage
    Likelihood to Recommend
    360 Campaigner
    360 Campaigner has simplistic marketing solutions, from email marketing, and automatic social media posting. Besides, 360 Campaigner has email delivery notifications and tracking, which helps the company to know when an audience has received an email. Furthermore, on lead management and nurturing, 360 Campaigner has played a critical role.
    Incentivized
    Read full review
    WebEngage
    WebEngage can easily reduce turnaround time for product and marketing teams to execute marketing campaigns for specific user segments as well as remove any dependency on internal tech teams for the development and maintenance of automation journeys. Further, A/B tests can be executed to measure the performance of message variants in real-time directly from the panel. But WebEngage lacks a robust Analytics platform. While basic metrics such as open rate and click-through rate for messages being sent can be considered for reporting, attribution is still not the strongest suit in case the marketing team relies on multiple Ad networks for acquisition. Thus, as per experience, it's better to use the automation suite offered by WebEngage with a different data analytics platform.
    Incentivized
    Read full review
    Pros
    360 Campaigner
    • 360 Campaigner has lead management, which helps in segmentation and lead nurturing.
    • 360 Campaigner supports email marketing and delivery tracking.
    • Mobile optimization is another marketing solution.
    Incentivized
    Read full review
    WebEngage
    • Ease in creating user journeys.
    • Easy implementation of APIs.
    • Good reporting dashboard and scheduling features.
    • Segmentation of the users is easy.
    Incentivized
    Read full review
    Cons
    360 Campaigner
    • No mobile application for 360 Campaigner.
    • Furthermore, 360 Campaigner requires online classes, to make the software more efficient.
    • Lastly, the dashboard of 360 Campaigner is inflexible and not practical to use.
    Incentivized
    Read full review
    WebEngage
    • Relays
    • Onsite should have more options of templates.
    • Backend support for better reachability of the channels.
    • Cohort studies should be more customizable.
    Incentivized
    Read full review
    Alternatives Considered
    360 Campaigner
    360 Campaigner has a delivery tracking option, which helps us understand the moment an email has been received. Also, lead segmentation is a tool that helps us know our market, and keep the client's database. The drip email marketing is another feature that I see with 360 Campaigner. Lastly, 360 Campaigner can easily extract or dig the client's contacts from various sources.
    Incentivized
    Read full review
    WebEngage
    WebEngage's dashboard is relatively more intuitive and easy to understand. Further in terms of cost as well it is value to money as it delivers excellent ROI. The after-sales support is also better in terms of responsiveness and helps in case of issues with the execution of campaigns. The account managers also ideate and help in the optimization and creation of new user journeys.
    Incentivized
    Read full review
    Return on Investment
    360 Campaigner
    • Email marketing brings more clients on board, making us have huge sales.
    • Lead management increases the customer loyalty and the brand reputation.
    • The sales volume exceeds the cost of installing 360 Campaigner.
    Incentivized
    Read full review
    WebEngage
    • Helped in lowering cost of marketing.
    • Driving higher volume of Direct Sales.
    • Increasing conversion rate on the website.
    • Increasing lead to sale ratio.
    Incentivized
    Read full review
    ScreenShots

    360 Campaigner Screenshots

    Screenshot of The DashboardScreenshot of Integrated Contact DatabaseScreenshot of Uploading A ListScreenshot of Campaign Creation - Step I - VScreenshot of Built-In CRMScreenshot of Lead Nurturing

    WebEngage Screenshots

    Screenshot of Webengage dashboard - User AnalyticsScreenshot of Webenagge dashboard - User DetailsScreenshot of Webengage dashboard - Creating Mobile notificationsScreenshot of Webengage dashboard - Creating EmailsScreenshot of Webengage Dashboard - Journey DesignerScreenshot of Webengage Dashboard - Journey Designer (2)