360 SMS App vs. Tidio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
360 SMS App
Score 8.9 out of 10
N/A
360 SMS App is a Salesforce- and Zoho-native solution designed to elevate digital engagement across 15+ messaging channels directly from a connected CRM. From its single console, users can send, receive, and track conversations across SMS, WhatsApp, WeChat, LINE, Viber, Kakao, and Zalo. With no-code automation, AI-suggested replies, language translation, chatbots, AI-led drip campaigns, conversation insights, and built-in compliance controls, 360 SMS helps…
$7
per month per user
Tidio
Score 8.4 out of 10
N/A
Tidio is a live chat app powered by a chatbot and that comes with mailing features.
$0
per month
Pricing
360 SMS AppTidio
Editions & Modules
No answers on this topic
Free
$0
life time
Starter
$29
per month
Growth
$59
per month
Plus
$749
per month
Premium
$2999
per month
Offerings
Pricing Offerings
360 SMS AppTidio
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional DetailsAll plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.
More Pricing Information
Community Pulse
360 SMS AppTidio
Features
360 SMS AppTidio
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
360 SMS App
-
Ratings
Tidio
7.0
1 Ratings
18% below category average
Chat history and transcripts00 Ratings7.01 Ratings
Chat reporting00 Ratings7.01 Ratings
Chat and web analytics00 Ratings7.01 Ratings
Best Alternatives
360 SMS AppTidio
Small Businesses
LocaliQ
LocaliQ
Score 8.8 out of 10
Front
Front
Score 9.0 out of 10
Medium-sized Companies
LocaliQ
LocaliQ
Score 8.8 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Airship
Airship
Score 8.7 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
360 SMS AppTidio
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
360 SMS AppTidio
Likelihood to Recommend
360 Degree Cloud Technologies
No answers on this topic
Tidio
Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office.
Read full review
Pros
360 Degree Cloud Technologies
No answers on this topic
Tidio
  • Very intuitive interface and management.
  • Scalable plans that don't require me to purchase features I don't need.
  • Super simple chat bot administration.
Read full review
Cons
360 Degree Cloud Technologies
No answers on this topic
Tidio
  • Unable to ban visitors by site referrer (spam sites)
  • Chatbot conditional logic could be a bit simpler/cleaner
  • Occasional issues with the desktop app (in browser never gives us trouble though)
Read full review
Alternatives Considered
360 Degree Cloud Technologies
No answers on this topic
Tidio
Read full review
Return on Investment
360 Degree Cloud Technologies
No answers on this topic
Tidio
  • Helped us get new deals from site visitors
  • Helped us get renewals from current clients
Read full review
ScreenShots

360 SMS App Screenshots

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Tidio Screenshots

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