8x8 Meet (discontinued) vs. Logitech GROUP

The only issue that I have faced so far is learning the program. Being a new admin with 8x8 X Series, you have a lot of questions and need help figuring stuff out. They have great customer service. Every page on the admin portal they have a chatbot. When you need help you can click on the chatbot and right away you are either directed to helpful documents or a customer service rep.

When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises

Incentivized

• The system allows our employees to work from home and continue to be connected to the phone system.
• Meetings are easy to join & establish.

• High Audio Quality
• High Video Quality

Incentivized

• Less wait time on Service calls.
• Admin view is rather complex.

• Design of the devices
• To many cables for conference systems

Incentivized

I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.

Incentivized

We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.

Incentivized

• The cell phone app, 8x8 work, is great and allows users not to be tied to their desks
• Moves calls to other line if unanswered.

• The balance cost-benefit is very good with these devices.
• You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.

Incentivized