9 Spokes vs Datadeck | TrustRadius

Likelihood to Recommend

Good for letting your investors, employees and others know at a glance how your company is doing. The interface is clean and organized well. I just wish more of the app's functionality was available for testing and implementation. "Coming soon" is not really encouraging when we already have been waiting for a year or more.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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DataDeck is an excellent solution for those who need to analyze Google Analytics daily. You can have an exclusive deck for an exclusive GAt account and select the reports and instances needed. No need to go deep into the GA menus anymore. Just pick the info you need and that specify data will be easily available. We feel that sharing the dashboard with our clients does not work well once, sometimes, have difficulties to understand the dashboard and data.

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

Dashboard / Report / Visualization Interactivity on Mobile

9 Spokes

Datadeck

Publish to PDF

Report Versioning

9 Spokes

Datadeck

iFrames

Pros

Grouping several apps in one place for easy viewing.
Clean dashboard interface that looks uncluttered when viewing several apps at once.
Setting up the apps is a breeze when the platform supports them.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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With DataDeck we can manage the Facebook Ads campaigns with no need to login to the Facebook Ads Manager dashboard
We can easily monitor our MailChimp campaigns straight from the deck
All of our Google Analytics accounts can be monitored using DataDeck

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

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Cons

Integration with apps that are listed. Some of them are not supported yet and it seems the wait is taking longer than I'd like.
iPhone support. It would be nice to have this in the app store. Not available as of 04/25/2018.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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We think the DataDeck dashboard can be a little easier to organize
For first time users, they can get lost with all the functionality DataDeck offers

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

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Support Rating

9 Spokes 5.0

Based on 1 answer

Support was helpful in the beginning but no longer needed because I didn't use the software as much. The experience that I did have with support was very friendly but not enough to give a good review. If the support team was called for initial setup, video chat or messenger app was used.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I actually chose QuickBooks (currently using) and Method (used for a month) before deciding that 9 Spokes is just good for looking at a few apps in one place. I'll keep checking back with them to see if they have improved. I wouldn't be surprised if 9 Spokes improves their product within the next 6-12 months.

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Verified User

Contributor in Other

Media Production Company, 1-10 employees

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DataDeck definitely makes the reading and analyzing data easier than accessing the GA dashboard.

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Verified User

Director in Marketing

Marketing and Advertising Company, 1-10 employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Datadeck

Likelihood to Recommend

9 Spokes

Datadeck

Feature Rating Comparison

Customizable dashboards

Pixel Perfect reports

Report Formatting Templates

Drill-down analysis

Formatting capabilities

Report sharing and collaboration

Pre-built visualization formats (heatmaps, scatter plots etc.)

Location Analytics / Geographic Visualization

Predictive Analytics

Multi-User Support (named login)

Role-Based Security Model

Multiple Access Permission Levels (Create, Read, Delete)

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Publish to PDF

Report Versioning

iFrames

Pros

9 Spokes

Datadeck

Cons

9 Spokes

Datadeck

Support Rating

9 Spokes

Datadeck

Alternatives Considered

9 Spokes

Datadeck

Screenshots

9 Spokes

Datadeck

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

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