A2 Hosting vs. Google Compute Engine

Never would I recommend this company to anyone. [In my experience] they are total nightmares to deal with and depend on. You can't depend on them at all. Plus, [I feel that] they lie and manipulate the search queries based on lies (they do NOT have radio hosting yet they have ads saying that they do).

Google Compute Engine is so easy to implement and run. It doesn't require much knowledge to build an app since they provide multiple options to choose from with their prebuilt sample list. We can easily make customization on any website app we built for our client according to their needs and make changes if required.

Incentivized

• the hosting hardware they provide is decent when you consider the price

• Scaling - whether it's traffic spikes or just steady growth, Google Compute Engine's auto-scaling makes sure we've got the compute power we need without any manual juggling acts
• Load balancing - Keeping things smooth with that load balancing across multiple VMs, so our users don't have to deal with slow load times or downtime even when things get crazy busy
• Customizability - Mix and match configs for CPU, RAM, storage and whatnot to suit our specific app needs

Incentivized

• [In my experience] customer service is awful.
• [From what I've seen] they don't care about clients.
• [In my situation their] first reaction is always to blame it on the unmanaged factor.

• Built-in monitoring via Stackdriver is quite expensive for what it provides.
• Initially provided quotas (ie. max compute units one can use) are very low and it took several requests to get an appropriate amount.
• Support on GCE is limited to their knowledge base and forums. For more hands-on support provided by Google, you must pay for their Premium services.

Incentivized

Never would I use this service. I canceled 7 accounts I believe so far. [In my opinion] it's a waste.

Overall services are good to go. Received good feedback from users. Have regional server locations. It has free extra service included.

Incentivized

[In my opinion] it barely works.

Having interacted with several cloud services, GCE stands out to me as more usable than most. The naming and locating of features is a little more intuitive than most I've interacted with, and hinting is also quite helpful. Getting staff up to speed has proven to be overall less painful than others.

Incentivized

they are only technically available but having someone say hello, i'm here to help, immediately is not real responsive if they actually never address the issue being reported. we don't contact support for the bland greeting, we are actually trying to solve a business process interruption

There were some very few cases where we had an outage but mostly it did not last more than 10 minutes. And if there were any maintenance, we were notified beforehand. So did not have any major problem with Google Compute Engine's availability.

They are only good if you never update your website and i mean never. Otherwise their main performance diffrentiator is turbo web hosting, their highest shared hosting plan. When caching is working it performs well reducing load times by half, but as soon as you add a new page to the site, the updates don't show up until you clear the cache manually from multiple locations (wordpress a2optimized plugin, cpanel etc..). As they make updates to the turbo hosting A2optimized plugin, they do not test them properly and do not handle customer feedback about them, instead they are in denial and try to immediately convince the customer there is no issue at all! the old developer joke when they don't want to fix feedback: it works on my machine!

GCE is a performant infrastructure. The GCE usage reports are readily available and the reports load time is insignificant. GCE exposes various REST API which allows the third part system to integrate with GCE. Many observability software like newRelic integrates with the GCE to offer monitoring of GCE

Incentivized

In my opinion they are unresponsive, rude, incompetent, and untrustworthy to boot.

• The documentation needs to be better for intermediate users - There are first steps that one can easily follow, but after that, the documentation is often spotty or not in a form where one can follow the steps and accomplish the task. Also, the documentation and the product often go out of sync, where the commands from the documentation do not work with the current version of the product.
• Google support was great and their presence on site was very helpful in dealing with various issues.

Incentivized

[In my experience] it was a mess from the start and created problems ever since day one.

Google Compute Engine provides a one stop solution for all the complex features and the UI is better than Amazon's EC2 and Azure Machine Learning for ease of usability. It's always good to have an eco-system of products from Google as it's one of the most used search engine and IoT services provider, which helps with ease of integration and updates in the future.

Incentivized

I believe they do not care about addressing failures when they occur. Starting out with a working service counts for nothing if you can't maintain it, fix issues when reported, and actually take the extra step to prevent them from happening again. You have to care about quality and customer service, and A2 couldn't care less

• [In my experience] they have upheaved my entire business many times by not having working servers.
• [I feel like] they have inconvenienced us many hours with tech calls over stupid things.
• [In my opinion] they have wasted so much time and man hours.

• With Google Compute we don't have the overhead of managing our own data centers reducing costs and reducing the staff needed to manage systems.
• As I said earlier, Google's costs are ~1/2 of AWS, so we are able to see a ROI much faster.

Incentivized