Abnormal Security vs. Trend Micro Email Security

Another local organization was compromised, and we were one of the targets of their further attempts. We were 100% protected because the behavioral analysis protected us, but also allowed me to contact that organization and report their compromise. This has actually happened more than one time since going live.

Incentivized

PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
you have to check the in/out of the mail a few days to verify false positives and manage the rules.
CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.

• Spam filtering...we have been able to turn our spam sensitivity down on Exchange allowing more legitimate messages through to user inboxes.
• Malicious email filtering...we experienced several successful phishing attacks over the past year. Abnormal Security has prevented hundreds of individual campaigns since going live in August '22. I cannot thank them enough!
• Automated response for reported emails...my team is small and we do not have enough hours in a day to review and respond to each reported email. Abnormal Security performs additional analysis on those reports and automatically responds for us. If the message is spam or malicious, copies of those emails are looked for throughout the server and deleted.

Incentivized

• Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
• It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
• Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.

Incentivized

• None so far, I have been extremely happy with their service.

Incentivized

• It would be great if there was a structure where users would approve or rate their own mails.
• Outlook add-in would be nice.

Incentivized

The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.

Incentivized

Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")

Incentivized

As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.

Incentivized

Abnormal Security blocks malicious emails that both PhishER and Cisco Secure Email Threat Defense miss. One thing that PhishER does have is the ability to flip a malicious message into a user education phishing email. That's cool, but I think we can just copy/paste the same info into a custom campaign.

Incentivized

I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.

• Preventing compromises that have historically led to payroll or accounts payable threats.

Incentivized

• eliminating the threat before it enters the organization makes the network more secure
• You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
• eliminate spam and ads